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MightyCall vs RingCentral MVP Comparison

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Overview

MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer experience efficiently...

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

92

5

4

3

2

1

38

26

11

6

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

4.2

958

5

4

3

2

1

490

281

122

34

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

The UI is very nice on both the website and the phone app. I like the clean interface and the ability to get to the things that matter right away.

JA

Jaffer A.

We were able to do a lot of very nice things with our phone system to make us sound like a huge company. Customer service was always right on, quick, and friendly.
AvatarImg

Timothy B.

It made it super easy to find a toll free vanity number. The cost was better than other providers and their plans are for an unlimited amount of minutes.
AvatarImg

Timothy B.

Pros

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.

SB

Shawn B.

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

AT

Alec T.

It's very user friendly, they have great customer service. Our company has their own account manager which happens to be very helpful.

MB

Mary B.

Cons

The customer support for the software is terrible. I emailed them about questions on the software and it took them 2 weeks to respond, and then the response was very vague.

AR

Anonymous Reviewer

It was unable to receive texts the way i needed it to. To cancel you have to call the company.
AvatarImg

Jesse H. C.

Calls get dropped all the time. Every 20 minutes it struggles to keep up and then the call drops.

AR

Anonymous Reviewer

Cons

That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.

SL

Sho L.

The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.

AR

Anonymous Reviewer

When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.
AvatarImg

Memory M.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features52
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Email Management
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Small Businesses
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Open Database Design
  • PBX
  • Performance Management
  • Predictive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Telemarketing Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features73
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Email Management
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Small Businesses
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Open Database Design
  • PBX
  • Performance Management
  • Predictive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Telemarketing Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations5
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations21
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk
  • Zoho CRM

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

MightyCall logo

MightyCall

If I could give customer service 0 stars I would.

Reviewed 5 years ago
Pros

I tried this system because it was supposed to be better for small businesses. The fact that it was less expensive than RingCentral was a pro, except when I lost a client, then it turned into the most expensive service I've ever bought.

Cons

RingCentral is by far better than this service. I have never had a dropped call with RingCentral, I've had 2 with mightycall today alone. Then customer service was unhelpful and literally told me he didn't know if I would get a support email and there was no one available who would know.

Vendor response

Dear customer, We're very sorry you've faced such problems. If i can be of any help with the account settings that could cause dropped calls to occur, would be glad to help you. Please share your contact information. We're working on continuous service and support improvement, will take your notes into account. Anna Head of Customer Success