Device Magic Features

Device Magic

Fast efficient data capture.

4.56/5 (36 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
App Management
Appointment Management
Approval Process Control
Archiving & Retention
Audit Management
Audit Trail
Auto-Responders
Autofill
Barcode / Ticket Scanning
Business Process Automation
CRM
Calendar Management
Code Enforcement
Collaboration Tools
Compliance Management
Compliance Tracking
Conditional Logic
Configurable Workflow
Contact Management
Content Management
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Capture and Transfer
Data Collection
Data Extraction
Data Import/Export
Data Management
Data Quality Control
Data Retrieval
Data Verification
Data Visualization
Database Support
Digital Signature
Dispatch Management
Distributed Capture
Document Classification
Document Management
Document Templates
Drag & Drop
Electronic Signature
Electronic Submission
Equipment Tracking
Estimating
Failed Inspection Tracking
File Storage
Forms Automation
Forms Creation & Design
Forms Management
Full Text Search
GPS
HIPAA Compliant
Hazardous Materials Management
Image Capture
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Invoice Management
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile Signature Capture
No-Code
OSHA Recordkeeping
Occupational Health Management
Offline Access
Online Time Clock
Process/Workflow Automation
Quality Assurance
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Remote Data Capture
Report Templates
Reporting & Statistics
Reporting/Analytics
Risk Assessment
Risk Management
Role-Based Permissions
SMS Messaging
SSL Security
Subcontractor Management
Task Management
Third Party Integrations
Training Management
User Profiles
Version Control
Visual Analytics
Web Forms
Work Order Management
Workflow Configuration
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
App Management
Appointment Management
Approval Process Control
Archiving & Retention
Audit Management
Audit Trail
Auto-Responders
Autofill
Barcode / Ticket Scanning
Business Process Automation
CRM
Calendar Management
Code Enforcement
Collaboration Tools
Compliance Management
Compliance Tracking
Conditional Logic
Configurable Workflow
Contact Management
Content Management
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Capture and Transfer
Data Collection
Data Extraction
Data Import/Export
Data Management
Data Quality Control
Data Retrieval
Data Verification
Data Visualization
Database Support
Digital Signature
Dispatch Management
Distributed Capture
Document Classification
Document Management
Document Templates
Drag & Drop
Electronic Signature
Electronic Submission
Equipment Tracking
Estimating
Failed Inspection Tracking
File Storage
Forms Automation
Forms Creation & Design
Forms Management
Full Text Search
GPS
HIPAA Compliant
Hazardous Materials Management
Image Capture
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Invoice Management
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile Signature Capture
No-Code
OSHA Recordkeeping
Occupational Health Management
Offline Access
Online Time Clock
Process/Workflow Automation
Quality Assurance
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Remote Data Capture
Report Templates
Reporting & Statistics
Reporting/Analytics
Risk Assessment
Risk Management
Role-Based Permissions
SMS Messaging
SSL Security
Subcontractor Management
Task Management
Third Party Integrations
Training Management
User Profiles
Version Control
Visual Analytics
Web Forms
Work Order Management
Workflow Configuration
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
App Management
Appointment Management
Approval Process Control
Archiving & Retention
Audit Management
Audit Trail
Auto-Responders
Autofill
Barcode / Ticket Scanning
Business Process Automation
CRM
Calendar Management
Code Enforcement
Collaboration Tools
Compliance Management
Compliance Tracking
Conditional Logic
Configurable Workflow
Contact Management
Content Management
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Capture and Transfer
Data Collection
Data Extraction
Data Import/Export
Data Management
Data Quality Control
Data Retrieval
Data Verification
Data Visualization
Database Support
Digital Signature
Dispatch Management
Distributed Capture
Document Classification
Document Management
Document Templates
Drag & Drop
Electronic Signature
Electronic Submission
Equipment Tracking
Estimating
Failed Inspection Tracking
File Storage
Forms Automation
Forms Creation & Design
Forms Management
Full Text Search
GPS
HIPAA Compliant
Hazardous Materials Management
Image Capture
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Invoice Management
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile Signature Capture
No-Code
OSHA Recordkeeping
Occupational Health Management
Offline Access
Online Time Clock
Process/Workflow Automation
Quality Assurance
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Remote Data Capture
Report Templates
Reporting & Statistics
Reporting/Analytics
Risk Assessment
Risk Management
Role-Based Permissions
SMS Messaging
SSL Security
Subcontractor Management
Task Management
Third Party Integrations
Training Management
User Profiles
Version Control
Visual Analytics
Web Forms
Work Order Management
Workflow Configuration
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


1,871 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,136 reviews

Device Magic Feature Reviews

25 reviewers had the following to say about Device Magic's features:

Chris W.

Easy to use, better reports from the field

2018-11-20

We are getting more complete form than with previous mobile form.

Pros

Simple and intuitive to use in the field. Good feature set

Cons

Need to have a better computer / browser interface to manage and view reports from the field.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi Chris,
Thanks for sharing how Device Magic has improved survey and report completion for your subcontractors.
We appreciate your feedback. We have relayed your message to our support and development teams, and are working to ensure you have the best experience possible.

For specific issues, or features you'd like to see in the future, please reach out to our support team.

Thanks for being a valued customer!
Your Device Magic Team

Read more
Rakesh Sharma

Making Sense Of Mobile Data

2013-08-29

For example, I can already see a situation in which I export data gleaned from customer surveys to Google spreadsheets or some such application.

Pros

Excellent solution to generate mobile analytics

Cons

Additional integrations would enhance value of the solution

Source: GetApp
Helpful?   Yes   No
Read more
Jason M.

Very Pleased with Device Magic!

2020-02-04

Device Magic has allowed us to implement a custom built in-house inventory management system, greatly enhancing our data on product flows, and saving us money and allowing greater flexibility than using a packaged software.

Pros

The flexiblity DeviceMagic provides in designing forms as well as "exporting" submissions to various other platforms is of great help to our Company!

Cons

An ability to access forms via web or on a laptop would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi Jason,

Thank you for the positive feedback! I'm delighted to hear how Device Magic's flexibility has allowed your team to tailor the product to your unique business needs. We look forward to helping you continue that enhanced workflow momentum! Regarding form access via the web, it looks like your current plan supports that feature. I'm having our customer success manager reach out to you shortly to chat more about how to accomplish this from your end.

Best,
Miranda Cheatham, Marketing Program Manager

Read more
Linnea N.

One program replacing potentially many apps

2020-08-15

Pros

Because it is so customizable, we use it for all sorts of reporting.

Cons

Google "Live" resources.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jeff G.

Great product but more and more overpriced as other options have become available for less...

2018-04-21

Pros

Great user friendly product but needs better reporting on the backend.

Cons

Also needs alerts and reporting improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi Jeff,

We understand the frustrations of price increases, but we are developing new features and a better, fast and more efficient product to make us more valuable to our customers and separate us from the alternatives.

The good news is we are in the process of developing a reporting and analytics tool. We will have a beta ready for testing in the next few weeks if you are interested in giving that a try, feel free to reach out to our support team.

Read more
Kerry B.

Excellent

2019-09-17

Trouble-free.

Pros

I am from South Africa. Always excellent service from the team.

Cons

There are no negatives to report. Easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Kerry,

We're delighted to hear you find our solution to be easy to use and trouble-free. Thanks so much for your wonderful review of the Device Magic platform (and team)!

Miranda Cheatham, Marketing Program Manager

Read more
Johan M.

Mobile Forms by Device Magic_Review

2020-01-24

Great, all staff very helpful

Pros

Easy to use - drag & drop to build forms

Cons

Reporting functionality , not as easy to customize as building forms

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Johan,

Thank you for taking the time to leave us a review for our application. We are glad to hear that you've found it easy to create custom forms with our builder. We also appreciate you sharing your feedback and concerns regarding our analytics and reporting features - we are working to make those features as simple and intuitive as form building and other aspects of Device Magic. We look forward to improving your experience and continuing to work with you!

Elliot Parrish, Digital Marketing Manager

Read more
Kris B.

Verified Reviewer

Reliable, professionally designed Form App

2016-02-19

The App allows to control remotely the forms that are dispatched to the users.

Pros

Reliable application, comprehensive Dashboard function to develop new Forms.

Cons

Web Form interface was announced but never delivered.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Steve S.

Device Magic Forms

2019-09-12

Increase in mobile data usage was significant and unexpected.

Pros

Flexibility of the program and the power of the program.

Cons

Desktop Forms is a separate item. Form access without change causes a version number change and data is then recorded in a new tab.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Steve,

Thank you for taking the time to share your thoughts about Device Magic. We're thrilled to hear your experience has been a good one and that our product is supporting your team's needs. We sincerely appreciate your partnership and look forward to growing with you!

Miranda Cheatham, Marketing Program Manager

Read more
Anonymous
A verified reviewer

The platform is very easy to use, flexible, and has great integration options for storing data.

2018-04-20

Pros

The best feature about the software is that you can have multiple submission data stores, which gives great flexibility for storing data as well as interpreting the submitted information. The mobile app has a great interface and is very useful in the field .

Cons

I least liked about the software was that pricing went up after the initial offer. I do understand that new features and updates were given commensurate with the price increase.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi there,

Thank you for the great feedback! We understand the frustrations of price increases, but we are developing new features and a better, fast and more efficient product to make us more valuable to our customers and separate us from the alternatives.

Read more
Peter P.

Great Software for Capturing Remote Data

2019-03-05

Have been using device magic for several years and have never found a better piece of software to manage our mobile data capture.

Pros

Very easy to streamline workflows for capturing data from mobile users

Cons

Some of the best features require an enterprise license, this is worth the money but would be better if there was a lower tier with some of them included.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Peter,

Thank you so much for your glowing review of the Device Magic platform! We're absolutely thrilled to hear about your experience and that you've found our software to be the best in class for capturing data remotely. I'm looking forward to sharing this with the rest of the team!

Read more
Starr L.

Great product for data capture from mobile

2018-07-13

We have designed our entire data collection model around it

Pros

Form Submission Distribution to backend databases and email notifications is excellent.

Cons

We have some devices that we only need to use a few times per year to submit data but need to pay for full license for every device.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi Starr,
Thank you for the wonderful review. We are glad to hear we are improving your speed and reliability.
As for our licensing, we've recently made changes to our plan structure. Be sure to check in with us to see if there is a new plan that works better for you and your organization.

Thanks for being a valued customer!
Your Device Magic Team

Read more
Bob B.

Device Magic Review

2020-01-31

I have had a great experience so far.

Pros

Makes it much simpler to conduct and send out Safety Walk Reports.

Cons

I don't have any complaints about the software or the service thus far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi Bob,

We appreciate you taking a moment of your time to share your thoughts on DM! I'm delighted to hear it's been a positive one so far and look forward to delivering a consistent experience moving forward.

Best,
Miranda Cheatham
Marketing Program Manager

Read more
Michael C.

Easy to Use, Mostly Easy to Configure!

2019-09-12

DMMFs have been a bit of a godsend - we've been able to use them with multiple platforms and the product that DFFM has produced is always a usable, easily queried data set. Our drivers have substantially improved quality of service due to no longer having to use paper copies except in extenuating circumstances and our office and administration staff are much happier about being able to simply receive reports from drivers by E-Mail instead of having to wait for them to actually return from the road.

Pros

Setting up users and rolling it out to mobile devices is a snap.

Cons

Some features aren't as intuitive as I wish they were - which is weird, considering how much of the software *is* intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Michael,

Thank you for taking the time to share how positive your experience has been with Device Magic! We're delighted to hear how quickly you've been able to get your users up and running as well as implement your forms. Our developers make updates to the product based on feedback from customers like you. Please do let us know any specific feedback you might have on a certain feature so we may explore that a bit more, together. We appreciate your thorough, thoughtful review and look forward to our continued partnership!

Miranda Cheatham, Marketing Program Manager

Read more
Anonymous
(Facilities Services company, 11-50 employees)

Excellent for Offline Data Collection

2019-09-12

The offline data collection capabilities are very important in areas where wifi or cell coverage is limited.

Pros

The offline data collection capabilities, and the variety of integrations available.

Cons

It is a bit more difficult to use 'live' data as a source within the forms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hello,

Thank you for your specific, invaluable feedback about our Live Resource options. Our developers follow the lead of your needs and allow these to pave the roadmap for future features, so this is good for us to know. It also sounds like leveraging our offline functionality has been a huge win for your field service representatives. Thanks again for sharing your wonderful review!

Miranda Cheatham, Marketing Program Manager

Read more
Keith A.

Device Magic has been a game changer

2021-08-10

Device Magic has been great. [SENSITIVE CONTENT] was the one helping us through implementation and it honestly would not have been as great of an experience without him. He is a rockstar!

Pros

Device Magic has streamlined our inspections and allow us to get our reports to our customers quickly with minimal back office administrative work.

Cons

I would love to be able to fill out forms that our technicians missed or need to re-submit from the back office instead of requiring a new user for this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Reed K.

Device Magic got a proof of concept going in 48 hours

2019-03-08

Pros

The intuitive drag and drop controls with easy wiring to data sources got us an iPhone demo running in about 2 days.

Cons

Adding more flexibility to the controls and new controls would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Transformed our business, helped us create our own field app

2018-04-17

Pros

I love the user interface for creating our own forms.

Cons

Also the user interface for dispatching app is functional, but difficult to use versus the form building tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi there,

We're so glad to hear that our form builder is working great for you. Yes, we are in the early stages of creating a multiple image question type and updating our interface throughout the dashboard.

Be sure to check our monthly newsletters for updates of new product releases, timeframes, and access to beta features!

Read more
Greg F.

Needs More Enhancements

2020-01-30

Very good just want more because they are that good. Great product and great programming of it.

Pros

It opened the doors to fast and easy data collection from workers in the field that only use a tablet or phone for their jobs.

Cons

For example I create a new account and have a Subform/Repeat Groups for contacts. Because it's only a one direction connection.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi Greg,

Thank you for your glowing review of Device Magic. I'm thrilled to hear that among the benefits of using our software you've cultivated even stronger adoption of additional software. Our developer team is currently working on refining our Salesforce integration to meet the needs of our users as you've described. We appreciate the specific feedback to help our product grow!

Best,
Miranda

Read more
Casey C.

Device Magic- The Highly Customized, Organized Time Saver

2021-08-17

Then once the project is approved it is another 30 minutes to an hour of time to prepare a project control document.

Pros

Our output is 20+ pages with repeat groups, LOADS of conditional logic, signatures, dates, picture input, reference photo integrations and more.

Cons

I would like to be able to re-order items / groups on my own. I am unable to as to not "break" the coding and cause things to not link correctly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
CLAUDIO P.

Versatile tool that delivers fast results

2019-09-12

I discovered this tool through a Google search.

Pros

Easy to use tables as a database to enhance the form.

Cons

So far there was nothing I couldn't do with this tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Claudio,

Thanks for taking the time to review the Device Magic platform! We're thrilled you've found the form builder to be everything you need for your team to excel in their job. Thank you again for recommending us and especially for highlighting your positive experience with our support team!

Miranda Cheatham, Marketing Program Manager

Read more
Sofia V.

Since I use of this application, it has been very easy to collect data in the field. The user

2018-04-18

The facility to obtain data daily in your hands.

Pros

I really like the fact that the role of administrator is very easy to operate and edit, from the forms and catalogs that are added to the selection components.

Cons

And I do not like at all that it is not possible to edit the data once it was sent to the server.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi Sofia,

We greatly appreciate your honest feedback. I've passed your list of features you'd like to see to our development team.

Read more
Rob B.

Decent Form Management Platform

2021-07-15

For the workers using it it works well. but set-up was difficult for me.

Pros

Get a field signature and instantly send via email to multiple contacts.

Cons

Trying to set up the custom PDF's is not intuitive at all. I needed a lot of help, which was at times, hard to get.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan W.

Timing Saving at its best

2020-02-13

Awesome. It makes filling in checklists a breeze.

Pros

I can also get my clients to sign up for a free account and add me as the email recipient so the data always comes in the same format.

Cons

The vba content in the help is very limited so for someone like myself who is self taught it can be a challenge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi Dan,

I loved reading how Device Magic has simplified your time spent on checklists while eliminating any duplicate entries. We appreciate your feedback around our expressions and formulas in the help center. We're constantly working on these documents to ensure they're reflected in a way that's simple and easy to digest for any user. If you're ever unsure of any content from our help documentation, you can always chat with our support team about any questions in the future. Thanks for allowing us the opportunity to improve!

Read more
Anonymous
(Computer Software company, 51-200 employees)

I used Device Magic to create a mobile form for a small business that tracked the quality of work.

2018-06-05

The company I built a form for used it to track job quality and make sure all parts of a service were completed, then they saved the form results. They benefitted from the ease of use and increased standard of quality of their work.

Pros

If you do a good job and know how to ask the right questions in a structured way, the end result is really nice and really intuitive to use. There are a variety of field types (number, free answer, multiple choice, location, etc) that covered everything I needed. You can add scripts and logic too for more complex forms.

Cons

If you are looking to create a large complex function then you will need to take some time to understand how it workd.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Thanks so much for the great feedback! We've taken your comments about creating a complex function and passed it on to our development team. We're always looking for ways to improve the ease of use.

If you have specific use cases you are struggling with, please send us an email and we can better address the issue.

Read more