Device Magic Features List

Device Magic

Fast efficient data capture.

4.64/5 (14 reviews)

Device Magic Feature Summary

  • Submit data from anywhere
  • Collect rich data
  • Online / offline capability
  • Custom branding
  • Improved data quality
  • Dispatch pre-populated forms

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Call Reporting (43 other apps)
Call Routing (49 other apps)
Call Transfer (51 other apps)
Caller ID (48 other apps)
Chat (64 other apps)
Conferencing (59 other apps)
Instant Messaging (47 other apps)
Live / Video Conferencing (41 other apps)
Monitoring (42 other apps)
Receiving (38 other apps)
Reporting & Statistics (35 other apps)
Third Party Integration (52 other apps)
Voice Mail (45 other apps)

Mobile apps

iOS App


301 reviews

See all iOS Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Device Magic Feature Reviews

11 reviewers had the following to say about Device Magic's features:

Kris Buytaert

Verified Reviewer

Reliable, professionally designed Form App

2016-02-19

The App allows to control remotely the forms that are dispatched to the users. The receiving data is stored on the App's own platform, and can be perfectly audited and accessed.

Pros

Reliable application, comprehensive Dashboard function to develop new Forms.

Cons

Web Form interface was announced but never delivered.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Rakesh Sharma

Making Sense Of Mobile Data

2013-08-29

I like the idea of integrating forms with mobile devices.

Pros

Excellent solution to generate mobile analytics

Cons

Additional integrations would enhance value of the solution

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Jeff Grange

Great product but more and more overpriced as other options have become available for less...

2018-04-21

Pros

Great user friendly product but needs better reporting on the backend.

Cons

Also needs alerts and reporting improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi Jeff,

We understand the frustrations of price increases, but we are developing new features and a better, fast and more efficient product to make us more valuable to our customers and separate us from the alternatives.

The good news is we are in the process of developing a reporting and analytics tool. We will have a beta ready for testing in the next few weeks if you are interested in giving that a try, feel free to reach out to our support team.

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Starr Livingstone

Great product for data capture from mobile

2018-07-13

We have designed our entire data collection model around it

Pros

Form Submission Distribution to backend databases and email notifications is excellent.

Cons

Only the licensing model. We have some devices that we only need to use a few times per year to submit data but need to pay for full license for every device.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi Starr,
Thank you for the wonderful review. We are glad to hear we are improving your speed and reliability.
As for our licensing, we've recently made changes to our plan structure. Be sure to check in with us to see if there is a new plan that works better for you and your organization.

Thanks for being a valued customer!
Your Device Magic Team

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Anonymous
A verified reviewer

The platform is very easy to use, flexible, and has great integration options for storing data.

2018-04-20

Pros

The best feature about the software is that you can have multiple submission data stores, which gives great flexibility for storing data as well as interpreting the submitted information. The mobile app has a great interface and is very useful in the field .

Cons

I least liked about the software was that pricing went up after the initial offer. I do understand that new features and updates were given commensurate with the price increase.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi there,

Thank you for the great feedback! We understand the frustrations of price increases, but we are developing new features and a better, fast and more efficient product to make us more valuable to our customers and separate us from the alternatives.

Read more
Kathleen Rowland Smith

Good response to a calendar format problem. System is easy to use.

2016-05-17

The only downside is that once a form is dispatched to a device, it cannot be subsequently edited, in any way other than transferring to a different device.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Transformed our business, helped us create our own field app

2018-04-17

Pros

I love the user interface for creating our own forms.

Cons

Also the user interface for dispatching app is functional, but difficult to use versus the form building tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi there,

We're so glad to hear that our form builder is working great for you. Yes, we are in the early stages of creating a multiple image question type and updating our interface throughout the dashboard.

Be sure to check our monthly newsletters for updates of new product releases, timeframes, and access to beta features!

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Anonymous
(Computer Software company, 51-200 employees)

I used Device Magic to create a mobile form for a small business that tracked the quality of work.

2018-06-05

The company I built a form for used it to track job quality and make sure all parts of a service were completed, then they saved the form results.

Pros

If you do a good job and know how to ask the right questions in a structured way, the end result is really nice and really intuitive to use. There are a variety of field types (number, free answer, multiple choice, location, etc) that covered everything I needed. You can add scripts and logic too for more complex forms.

Cons

Some parts of the coding language can be slightly challenging to wrap your head around at first. If you are looking to create a large complex function then you will need to take some time to understand how it workd.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Thanks so much for the great feedback! We've taken your comments about creating a complex function and passed it on to our development team. We're always looking for ways to improve the ease of use.

If you have specific use cases you are struggling with, please send us an email and we can better address the issue.

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Melissa Martell

Easy to use and understand

2018-04-17

I have gained a new knowledge on device magic.

Pros

I like how easy it is to use the software.

Cons

It would be more efficient if there was a simple way to reformat a form in order to make the necessary changes that are needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sofia Vargas

Since I use of this application, it has been very easy to collect data in the field. The user

2018-04-18

The facility to obtain data daily in your hands.

Pros

I really like the fact that the role of administrator is very easy to operate and edit, from the forms and catalogs that are added to the selection components.

Cons

I do not like that it does not support different languages, only English, and that is very limiting for users who do not master it. And I do not like at all that it is not possible to edit the data once it was sent to the server. I think that for the price that is being paid annually, the application should have that option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Device Magic


Hi Sofia,

We greatly appreciate your honest feedback. I've passed your list of features you'd like to see to our development team.

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Sonny Seneker

Just what I was looking for

2018-04-11

Pros

Easy to use, you don't have to be a programmer to create a simple solution that will save you many man hours each week.

Cons

It is too early to really be constructively critical. The only con I have experienced so far is when inviting people to join a form, I get a lot of questions from them and I can't see what is going on. I would suggest an invitation to join that includes clear instructions on what to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Device Magic


HI Sonny,

Thanks for the honest feedback. I've passed along your suggestions for inviting a device to our development team.

Read more