MobileWare Pricing, Features, Reviews & Comparison of Alternatives

MobileWare

Enterprise mobility management software

5.0/5 (2 reviews)

MobileWare overview

What is MobileWare?

MobileWare offers enterprise mobility management (EMM), telecom expense management (TEM), and mobile device management (MDM) solutions for enterprise level and mid-market companies. Voice, data and wireless assets can all be tracked in a single interface, giving users control over cost allocation, invoices, inventory, and more. Cost reporting in real time, by business unit, cost code, or user aims to prevent overspend, with leveraging of artificial intelligence (AI) for data analysis to predictively drive optimizations.

MobileWare’s cloud-based management interface enables the tracking and updating of devices, both those owned by the company and any ‘BYOD’ personal devices. Automatic alerts are generated instantly whenever a users exceeds a defined threshold, and incurred charges and device utilization can be tracked in real time. Invoices are electronically routed based on user-defined workflows, and billing can be automatically allocated across centers based on accounting hierarchies. To ensure contract compliance, more than 500 specific audit rules are applied to each invoice. MobileWare also offers integrations with a range of applications including Workday, SeviceNow, OneLogin, Okta, ADP, and more.
www.mobilewareus.com

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
MobileWare screenshotMobileWare screenshot

MobileWare reviews

Excellent
2

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Robert Doucet

Exceptional solution and service

Used daily for 2+ years
Reviewed 2018-09-27
Review Source: Capterra

MobileWare has been fantastic to work with. Rather than requiring us to change our processes to fit their system, they have great flexibility and were able to fit our needs and processes. Their service and solution has become an instrumental part of our organization.

Pros
MobileWare helped our organization save over $1.5M in the first year on our Verizon account. The intuitive GUI makes understanding the financial and usage data very simple and straightforward. Our ability to submit and track tickets and requests in the platform adds tremendous efficiency for our team

Cons
There hasn't been an area that we have been dissatisfied with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Janet Brammer

Telecom Billing Coordinator

Used daily for 2+ years
Reviewed 2018-10-09
Review Source: Capterra

Very satisfied with MobileWare's service, cost savings, device inventory, and willingness to adapt to change.

Pros
Easy to use. Excellent customer service. Helps with controlling Cell Phone Costs. Better way to inventory devices.

Cons
Cost Center Coding. Very difficult with our company accounting codes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

MobileWare pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact MobileWare for pricing information.

MobileWare features

API (229 other apps)
Activity Dashboard (138 other apps)
Automatic Notifications (110 other apps)
CRM Integration (82 other apps)
Call Monitoring (95 other apps)
Call Recording (144 other apps)
Call Routing (106 other apps)
Call Transfer (98 other apps)
Caller ID (88 other apps)
Chat (131 other apps)
Communication Management (102 other apps)
Conferencing (107 other apps)
Contact Management (94 other apps)
Customizable Branding (81 other apps)
Instant Messaging (112 other apps)
Real Time Reporting (85 other apps)
Reporting & Statistics (138 other apps)
Third Party Integration (166 other apps)
Video Conferencing (99 other apps)
Voice Mail (88 other apps)

Additional information for MobileWare

Key features of MobileWare

  • Billing for Data
  • Billing for Voice
  • Chargeback Tracking
  • Fixed Line Compatibility
  • Contract Negotiation
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Usage Reporting
  • Mobile Messaging
  • CRM
  • Custom Rate Plans
  • Long Distance WiFi Support
  • Metered Billing
  • Multiple Payment Options
  • Supports WiFi Hotspots
  • Split Billing
  • IRS Compliance
  • Move / Add / Change Options
  • Remote Systems Monitoring
  • Data Management
  • Maintenance Utilities
  • Mobile Device Management
  • App Management
  • Forms Automation
View All Features

Benefits

Users can track charges instantly as they are incurred, and view utilization in real time, including who is using which devices, and how they are being used.

Invoices are electronically routed and allocated based on user-defined workflows, with real-time invoice processing updates and application of more than 500 specific audit rules to each invoice to ensure compliance.

All telecom assets and inventory can be managed through a single interface, and the procurement system offers an integrated approval engine and supports user, device, and plan profiles.

Users can create wireless use policies, manage policy distribution and acceptance, and receive automated alerts any time a policy is violated.

Device management and remote troubleshooting tools allow IT staff to remotely assist users, troubleshoot issues, and configure devices, with the ability to locate devices, remotely push device and application updates, and lock, wipe or disable functions without affecting personal data.