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Natterbox vs Asterisk Comparison

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Overview

Natterbox is a cloud based business telephony and voice service software for small and medium sized organizations and can...

Asterisk is an open-source framework that helps to build communication applications and is used by small, midsize and large...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$595
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(3)

5

4

3

2

1

1

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

(34)

5

4

3

2

1

18

12

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing.
Best solution for an in-house PBX should you have the ability to manage and maintain it.
Very reliable and the system can even work as a Windows VM. Since the UI is user friendly and heavily customizable, this is a very good product for small/medium size business.

Cons

Not enoughreviews yet

Cons

Need to be careful not to leave it open to fraudulent calls. As a CLI based tool it can be a bit confusing to install from the tgz.
It's difficult to set up, and some of the menu choices are very esoteric.
When I implementing my system.I could study several implementations and references. But there are no complete updated guide books,videos,references.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features73
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Authentication
  • Auto-Dialer
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Communication Management
  • Computer Telephony Integration
  • Contact Management
  • Conversion Tracking
  • Customer History
  • Database Support
  • Email Alerts
  • Employee Directory
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Keyword Tracking
  • Knowledge Base Management
  • Manual Dialer
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multiple Parties
  • Outbound Call Center
  • PCI Compliance
  • Phone Key Input
  • Predictive Dialer
  • Prioritization
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Survey/Poll Management
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Total features31
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Authentication
  • Auto-Dialer
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Communication Management
  • Computer Telephony Integration
  • Contact Management
  • Conversion Tracking
  • Customer History
  • Database Support
  • Email Alerts
  • Employee Directory
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Keyword Tracking
  • Knowledge Base Management
  • Manual Dialer
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multiple Parties
  • Outbound Call Center
  • PCI Compliance
  • Phone Key Input
  • Predictive Dialer
  • Prioritization
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Survey/Poll Management
  • Telemarketing Management
  • Text to Speech
  • Third Party Integrations
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail

Integrations

  • Total integrations5
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations23
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Natterbox vs. Asterisk

See how Natterbox and Asterisk stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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