Natterbox Features

Natterbox

Global Phone System 100% native in Salesforce CRM

4.0/5 (2 reviews)

Natterbox Feature Summary

  • Computer telephony integration
  • VoIP service
  • Salesforce integration
  • Route campaign calls and call multiple devices
  • Caller ID
  • Email alert triggered calls
  • SMS alert triggered calls
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Real time business intelligence reports
  • Automatic follow-up scheduler
  • Intuitive management portal
  • Email Alerts
  • Call Reporting
  • Activity Tracking
  • Auto-Dialer
  • Call Scripting
  • Customer History
  • Mobile Integration
  • Call Monitoring
  • Monitoring
  • Multi-Channel Communication
  • PCI DSS Compliance
  • Prioritizing
  • Real Time Data
  • Real Time Monitoring
  • Real Time Analytics
  • Real Time Updates
  • Receiving
  • Call Results

Communications Feature Comparison

Most popular features of all Communications apps

API (162 other apps)
Activity Dashboard (85 other apps)
Automatic Notifications (66 other apps)
CRM Integration (74 other apps)
Call Monitoring (72 other apps)
Call Recording (104 other apps)
Call Reporting (63 other apps)
Call Routing (79 other apps)
Call Transfer (73 other apps)
Caller ID (72 other apps)
Chat (84 other apps)
Conferencing (76 other apps)
Instant Messaging (65 other apps)
Monitoring (67 other apps)
Real Time Analytics (58 other apps)
Real Time Reporting (59 other apps)
Reporting & Statistics (89 other apps)
Third Party Integration (94 other apps)
Video Conferencing (58 other apps)
Voice Mail (59 other apps)

Competitor Feature Comparison

Natterbox Feature Reviews

2 reviewers had the following to say about Natterbox's features:

Tom Moore

Simplifies the Day-To-Day

2019-02-15

Overall, natterbox has made an improvement in our work place and would happily say that it is the right choice for growing businesses

Pros

It truly makes it simple to take calls and keep up with a demanding schedule

Cons

It sometimes distorts the audio on calls

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Leisure, Travel & Tourism company, 201-500 employees)

Recently transitioned to Natterbox

2019-02-15

Pros

Natterbox streamlines day to day tasks and is very simple to use. The dashboard is awesome!

Cons

I really cannot think of anything negative to report. We have been really pleased with our decision to move to Naterbox.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more