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Nextiva vs eBallot Comparison

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Overview

Category Leaders

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business...

eBallot is a secure, online voting system and software platform. We also offer vote management services.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

18.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

4.99

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

119

22

20

3

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.8

5

4

3

2

1

9

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The quality of service is unmatched. The app is super easy to use, and keeps me organized.

SG

Sarah G.

I love this product and it helped save our business during the Covid-19 lockdowns.

AE

Andrew E.

Our phones are solid and adding Analytics was a great addition to our overall service.

NZ

Nathan Z.

Pros

Meaning they let me know every time an email blast was sent out for us. It was nice to not have to think about the progress as they reached out first.

EL

Elaine L.

The software has also improved our administrative experience; the software is intuitive, voting events are able to be set up quickly and customer service is very responsive.

ES

Elizabeth S.

Excellent support received with setup and administration and functionality met our requirements.

FL

Faizel L.

Cons

Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.

CB

Christine B.

Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.

DB

Darek B.

Our team had trouble logging into Nextiva’s online platform and the call audio was so poor that we couldn’t hear many customers through all of the static.

CB

Christine B.

Cons

When I had issues trying to pay I had a hard time teaching someone.

LH

Lori H.

The risk of point 1 could be reduced by sending the link to vote and password separately. The risk of point 2 could be reduced by tracking of IP addresses of votes casted.

Thomas M.

  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features90
  • 360 Degree Feedback
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Audio Calls
  • Audio/Video Recording
  • Audit Management
  • Authentication
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • Ballot Management
  • Ballots Over Email
  • Benchmarking
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Candidate Profiles
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Conditional Logic
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Drag & Drop
  • Election Management
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Directory
  • Employee Recognition
  • Engagement Tracking
  • Fax Management
  • Feedback Management
  • File Sharing
  • For Small Businesses
  • Gamification
  • Goal Management
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Live Chat
  • Live Results Tracking
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Parties
  • Multiple Question Types
  • Nominations
  • Offline Form
  • Offline Response Collection
  • Online Polling
  • Online Voting
  • Open Database Design
  • PBX
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Polling
  • Phone Voting
  • Polls/Voting
  • Predictive Dialer
  • Printed Ballots
  • Proactive Chat
  • Proxy Voting
  • Question Branching
  • Question Library
  • Ranked Choice Voting
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-Time Chat
  • Real-Time Results
  • Real-time Consumer-facing Chat
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SSL Security
  • Screen Sharing
  • Secure Login
  • Single Sign On
  • Skip Logic
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Telemarketing Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Turnout Tracking
  • Two-Factor Authentication
  • URL Customization
  • Unified Communications
  • User Profiles
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Voter Authentication
  • Voter Management
  • Voter Notification
  • Weighted Voting
  • Write-ins
  • Total features66
  • 360 Degree Feedback
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Audio Calls
  • Audio/Video Recording
  • Audit Management
  • Authentication
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • Ballot Management
  • Ballots Over Email
  • Benchmarking
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Candidate Profiles
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Complaint Monitoring
  • Conditional Logic
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Drag & Drop
  • Election Management
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Directory
  • Employee Recognition
  • Engagement Tracking
  • Fax Management
  • Feedback Management
  • File Sharing
  • For Small Businesses
  • Gamification
  • Goal Management
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Live Chat
  • Live Results Tracking
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Parties
  • Multiple Question Types
  • Nominations
  • Offline Form
  • Offline Response Collection
  • Online Polling
  • Online Voting
  • Open Database Design
  • PBX
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Polling
  • Phone Voting
  • Polls/Voting
  • Predictive Dialer
  • Printed Ballots
  • Proactive Chat
  • Proxy Voting
  • Question Branching
  • Question Library
  • Ranked Choice Voting
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-Time Chat
  • Real-Time Results
  • Real-time Consumer-facing Chat
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SSL Security
  • Screen Sharing
  • Secure Login
  • Single Sign On
  • Skip Logic
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Telemarketing Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Turnout Tracking
  • Two-Factor Authentication
  • URL Customization
  • Unified Communications
  • User Profiles
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Voter Authentication
  • Voter Management
  • Voter Notification
  • Weighted Voting
  • Write-ins

Integrations

  • Total integrations25
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM