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Nextiva Logo

AI-enabled solution to streamline business communication

Nextiva Reviews - Page 5

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908 reviews

PJ
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Philip J.

Consumer Services, self-employed

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Have used them for the past 10 years.

Reviewed 9 months ago

Great. few hiccups here and there over the years, but nothing too dramatic.

Pros

Cost efficient. Easy to port. Technical team is always ready to assit.

Cons

Their app still needs improvement. Especially the color scheme.

JB
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Jared B.

Oil & Energy, 501-1,000 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Stable and affordable VOIP

Reviewed a year ago
Pros

When I started my employment, I came into a mess of a situation with phone services through a major provider. Every time it would rain, we were losing phone services and they were not interested in resolving (the issue was a few hundred yards from our office). After extensive research, I began testing Nextiva. It didn't take long to decide they were the service we were going with and we signed a term to get the best price possible long term. The minimal issues we've encountered alongside relatively quick support helped the decision to extend our contract. The prices are competitive and the service has been stellar.

Cons

My only gripe is that our account manager tends to change more frequently than I would like.