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Noble Suite vs Fonvirtual Call Center Comparison

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Overview

Noble Solution Suite offers contact management, strategy planning, resource management, & compliance tools for companies of all sizes

Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

5

4

3

2

1

4

5

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

The Noble Suite offers a great solution in many areas for our business. I love that Noble is always trying to get ahead of the needs and stay on an innovative track.
With Noble Systems, you can manage your contact center (inbound and outbound dialing), it is a very good CRM solution and they have great customer service.
The user interface is great. Some of the game functionality like duals were attractive.

Pros

Not enoughreviews yet

Cons

Its is a very frustrating system to learn initially, and it very expensive compared to other dialers.
Inability to schedule reports and export in a format we can use. Crystal viewer is the only platform which we cannot support.
Took me too long to finish and the page crushed, had to redo the whole thing.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features36
  • 360 Degree Feedback
  • Alerts / Escalation
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • By-Extension Reporting
  • Call Center Management
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Compensation Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Email Management
  • Employee Database
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • File Sharing
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • List Management
  • Manual Dialer
  • Messaging
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Scripts
  • On-going Performance Tracking
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Performance Review Management
  • Phone Key Input
  • Predictive Dialer
  • Progress Tracking
  • Progressive Dialer
  • Queue Management
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Skills Assessment
  • Survey/Poll Management
  • Text to Speech
  • Unattended Call Management
  • User Management
  • Video Conferencing
  • Virtual Call Center
  • Voice Mail
  • Who Answered Log
  • Total features68
  • 360 Degree Feedback
  • Alerts / Escalation
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • By-Extension Reporting
  • Call Center Management
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Compensation Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Management
  • Email Management
  • Employee Database
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • File Sharing
  • Goal Setting / Tracking
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • List Management
  • Manual Dialer
  • Messaging
  • Mobile Access
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple Scripts
  • On-going Performance Tracking
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Performance Review Management
  • Phone Key Input
  • Predictive Dialer
  • Progress Tracking
  • Progressive Dialer
  • Queue Management
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Skills Assessment
  • Survey/Poll Management
  • Text to Speech
  • Unattended Call Management
  • User Management
  • Video Conferencing
  • Virtual Call Center
  • Voice Mail
  • Who Answered Log

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Noble Suite vs. Fonvirtual Call Center

See how Noble Suite and Fonvirtual Call Center stack up against each other by comparing features, pricing, ratings, integrations, security & more.