NUACOM Features

NUACOM

All-in-one Cloud Phone System for SMBs

4.0/5 (3 reviews)

NUACOM Feature Summary

  • Call Monitoring
  • Call barring and call blocking
  • Call conference (3-ways call)
  • Call flip desktop-to-mobile
  • Call groups and hunt groups
  • Call logging
  • Call parking
  • Call queuing
  • Call tracking
  • Call waiting
  • Call whisper and distinctive ring tones
  • Collaboration features
  • Contact management
  • Custom music or announcement on hold
  • Detailed call logs
  • Employee directory
  • Encryption
  • HD voice quality
  • Hold/resume call
  • Hotkeys
  • Inbound reporting
  • Individual voicemail box
  • Live calls wallboard
  • Live reports
  • Missed calls email notification
  • Mobile app
  • Multi location deployment
  • Multi-part conferencing
  • Online portal
  • Open database design
  • Opening hours
  • Outbound reporting
  • Real Time Analytics
  • Real Time Reporting
  • Ring groups
  • SIP trunking
  • Secured call conferencing room
  • Unified communications
  • Virtual call center
  • VoIP
  • Voice & data integration
  • Voice quality enhancement
  • Voicemail-to-email

Communications Feature Comparison

Most popular features of all Communications apps

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CRM Integration (73 other apps)
Call Monitoring (72 other apps)
Call Recording (104 other apps)
Call Reporting (63 other apps)
Call Routing (79 other apps)
Call Transfer (73 other apps)
Caller ID (72 other apps)
Chat (84 other apps)
Conferencing (76 other apps)
Instant Messaging (65 other apps)
Monitoring (67 other apps)
Real Time Analytics (58 other apps)
Real Time Reporting (59 other apps)
Reporting & Statistics (89 other apps)
Third Party Integration (93 other apps)
Video Conferencing (58 other apps)
Voice Mail (59 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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NUACOM Feature Reviews

3 reviewers had the following to say about NUACOM's features:

Eoghan Scully

Fantastic Solution that Fits our Needs Perfectly.

2018-02-13

Pros

Their Hubspot integration was also a big plus. The Call quality is also great with our Wifi connected laptops.

Cons

There isn't much I'd change, perhaps automatic reports emailed to specific users about call logs but I can't pick something that is flawed about the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dario Cucci

PIssed Off Cancelling Service Due To Too Many Technical Issues & Lack Of Support To Make It Work

2019-10-21

Even after 3 weeks of using it, we had still issues with making calls, calls dialing out but then just dropping out, or smart call function even after installing the extension and software, it would just not dial at all, the quality of the sound at times was very bad and those ore just some of the issues we had.

Pros

I told the Consultant from the very beginning my situation, and also told the tech team that my Sales Team is in different locations, so since I got the highest package for each user, they should of made sure that all of it, is functioning with every Sales Person using nuacom with hubspot crm, which has not been done.

Cons

That at first it seemed easy to make use of it and the consultant was very much accommodating with the initial training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Online Media company, 1-10 employees)

Great company to do business with

2019-04-08

Pros

The portal login is user friendly and easy to navigate for reports and a wallboard

Cons

Really can't find any faults with the company

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more