OnSIP vs 8x8 Work Comparison

Zoom Workplace

Microsoft Teams

RingEX

Google Voice

Vonage Business Communications

Comcast Business VoiceEdge

The company is easy to work with, has good value and service is quick. 

Best move we have made. 

phone

So far, my experience with OnSip has been great.

OnSip ~ Something that every company should have

I love onsip! great customer service, any issues I've had they have resolved in timely matter.

Great Company & service

Overall a great experience, we've been using onsip for at least two years now and it has solved a lot of our prior issues.

onsip's great

Flawless service and support.  I know when I pick up my phone it will work.  

It’s VoIP Without Hype

Ease of use and set up

Our phone service is always great. No interruptions or problems ever.

Great product and service

OnSIP has been easy to work with.  Their customer service has been very good. They solve a simple need for us for a minimal cost.

OnSIP is a Very Good Simple VOIP System

Cloud Phone System Transformed How I Use My Work Phone

Great experience from setup to operation. The onsip team patiently guides you through all aspects from setup to operation to expansion.

Fantastic service and support!

very postitive.   when it came time to move offices we didnt have to do anything.  

replaced an actual phone system.

From set up to ongoing service, they have been fabulous to work with.
Phone system is adequate, probably more than we need, but has a lot
of capabilities that you can grow with.

Fantastic customer service.

OnSIP is great.  I've never had a problem they couldn't fix.  Customer service is fantastic.  Tech support is amazing.  Ease of use and a vast knowledge base.  

Voip Service You Can Count On

It has been excellent!  From using the system to being an administrator, everything is straight forward and very intuitive.  We have not had any major issues with OnSIP.

The only service you need to look at!

OnSIP is great to work with. They are always there to help out and get something resolved. We have implemented several installations with them and the ease of use is amazing! Being able to setup the entire install from my desk before we go is also a very solid plus.

OnSIP, Quality without the huge pricetag.

It functions for day to day use, certain elements and features could be cleaned up and made to be more intuitive. We have had to stall rollouts several times when features stopped working. Customer service is excellent and very communicative. They work to get to the bottom of any issue and stay in touch until its resolved

Clunky UI, functional

It was amazing.  We were stuck using an aging and unsupported physical PBX system that was showing its age.  With no real experience with rolling out a VoIP system to our users I reached out online and one of their engineers actually responded directly.  They were not very hostile or pushy, communicated at my pace, and even spoke honestly about their shortcomings and areas where other competitors might offer stronger solutions for us or how we could work with them to resolve those issues within our infrastructure.  Honesty and integrity from a vendor goes a long way in my book.

OnSip VoIP was the best experience I could have asked for.

Compare OnSIP and 8x8 Work based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Google Voice is a <b>phone system</b> and <b>call management</b> software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Comcast Business VoiceEdge is a cloud-based PBX and business phone software that is designed for businesses in several industry segments, such as professional services, retail, and manufacturing. It allows organizations to manage operations related to call transfer, parking, forwarding, and more on a centralized platform.

OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to manage call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Automated Attendant

Automatic Call Distribution

Call Center Management

Call Conferencing

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Screening

Call Tracking

Call Transfer

Caller ID

Chat/Messaging

Collaboration Tools

Communication Management

Conferencing

Contact Database

Contact Management

Customizable Caller ID

Customizable Reports

Employee Directory

Interaction Tracking

Live Chat

Mobile Access

Monitoring

Multi-Channel Communication

On-Demand Recording

Online Voice Transmission

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Real-Time Updates

Reporting & Statistics

Ring Groups

Role-Based Permissions

SIP Trunking

SMS Messaging

Spam Blocker

Third-Party Integrations

Two-Way Audio & Video

Unified Communications

Video Call Recording

Video Conferencing

Virtual Call Center

Virtual Extensions

Voice Mail

VoIP Connection

OnSIP

Android

Linux

Web-based

Windows

iPad

iPhone

IT Administrator

OnSIP is great to work with. They are always there to help out and get something resolved.

We have implemented several installations with them and the ease of use is amazing. Being able to setup the entire install from my desk before we go is also a very solid plus.

President

From my experiences, we love the ability to build out our own system to our design. Not having to settle for an out of the box, get what you got solution.

Facilities Director

OnSIP has the best customer service hands down. No matter what your issue is, from initial set up to random questions years later, they are always super helpful and find the answer for you.

Consultant

I have a personal coach who checks in with me every so often to ensure that things are going good as well. I highly, highly recommend using this cost effective service for your at home business.

Residential Sales Manager/Marketing

Stellar customer service, easy-to-use features, and the perfect solution for a medium-sized company with multiple users and not needing anything super complicated.

The best part is our clients get a great product at half the cost of some of their competitors.

Business Development Director

The mobile application is great. I also like that I do not need to use the receiver when talking, the call comes over your computer speakers.

The voip service is great. Adding new users, features, equipment, etc is super easy.

Head of Information Technology

But we are losing usage to communications apps.

Admissions Director

I love that I receive an email saying I have a voicemail-I can easily listen to the message from my computer.

Head Of Customer Experience

Onsip is great and easy to use. Onboarding my team was a breeze.

I was making a leaving a message and received an incoming call-it kept beeping and it was confusing how to navigate this situation.

Admin Assistant

OnSIP's web portal and mobile apps are known for being user-friendly for both administrators and regular users. If you found the system easy to navigate and manage, this is a noteworthy advantage.

Library Associate

Which to me is the same. So had a difficult time trying to explalin we didnt want  a message thatcallers  could leave a message on.

Office Manager

The admin portal UI is clunky and not the most intuitive. Search is sometimes difficult if you don't look for a specific data element.

OnSIP screenshot: OnSIP contacts database

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Archiving & Retention

Auto-Dialer

Calendar Management

Call Scripting

Call Tagging

Call Transcription

Callback Scheduling

Campaign Management

Computer Telephony Integration

Electronic Faxes

Event Triggered Actions

Fax Management

File Sharing

File Transfer

For Cloud Phone Systems

Group Messaging

Meeting Management

Multi-User Collaboration

Performance Metrics

Predictive Dialer

Purchasing & Receiving

Recording

Reporting/Analytics

Scheduled Recording

Screen Sharing

Single Sign On

SSL Security

Task Management

Text to Speech

Trend Analysis

Virtual Backgrounds

Virtual Voicemail

Voicemail Transcription

VoIP

8x8 Work

The seamless integration between the VOIP handsets and mobile app has been great. Call quality has always been clear.

Customer Success Manager

Works great on mobile and desktop. The call quality was overall consistently good and it did integrate with Salesforce.

Office Lead

Very pleased with the overall experience, 8x8 is an amazing tool for Contact Center and call-driven interactions, keep in mind you will still need a softphone  software to sync it with.

It is excellent for small businesses who don't want to have a landline physical phone or who like to move around with their laptop and not run to the phone every time it rings.

Easy to use, easy to install, the Customer Service reps are Great. It is priced competitively compared to most of the competition.

Legal Analyst

Ease of mobility so I can take calls from ANYWHERE. Love that I can take call from desk phone, app on my mobile or thru app on computer- whichever is most convenient at the time.

Founder & CEO

Obviously a cheap off-shore call center. I tried their support chat last time and it was worse - on hold forever and huge delay between replies while they obviously worked other chats.

Operations Manager 

We absolutely love 8x8 virtual office, we do not see a world where we would switch to a different phone software. If you are looking for a seamless phone software look no further.

Director of Product Management

It has a variety of useful features: record of voice mail messages, send voice messages through email, answer the phone through the app. And it is easy to install, easy to use.

Couple times I had a problem with people who called me in. They told me they could not hear me.

Terrible quality for seemingly no reason. Setting up a new phone is a real task when you have centers in other cities/states.

Network Administrator

Especially lately it seems that there have been more and more bugs in the desktop app. Notifications haven't been showing up for call queues on time causing us to miss calls.

OnSIP vs 8x8 Work Comparison

OnSIP

8x8 Work

Overview

Video & Screenshots

Pricing

User reviews

Key features

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