Page 3 | OnSIP Reviews - Pros & Cons, Ratings & more

8x8 Work

Google Voice

Vonage Business Communications

Comcast Business VoiceEdge

OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to manage call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.

OnSIP

Android

Linux

Web-based

Windows

iPad

iPhone

IT Administrator

OnSIP is great to work with. They are always there to help out and get something resolved.

We have implemented several installations with them and the ease of use is amazing. Being able to setup the entire install from my desk before we go is also a very solid plus.

President

From my experiences, we love the ability to build out our own system to our design. Not having to settle for an out of the box, get what you got solution.

Facilities Director

OnSIP has the best customer service hands down. No matter what your issue is, from initial set up to random questions years later, they are always super helpful and find the answer for you.

Consultant

I have a personal coach who checks in with me every so often to ensure that things are going good as well. I highly, highly recommend using this cost effective service for your at home business.

Residential Sales Manager/Marketing

Stellar customer service, easy-to-use features, and the perfect solution for a medium-sized company with multiple users and not needing anything super complicated.

The best part is our clients get a great product at half the cost of some of their competitors.

Business Development Director

The mobile application is great. I also like that I do not need to use the receiver when talking, the call comes over your computer speakers.

The voip service is great. Adding new users, features, equipment, etc is super easy.

Head of Information Technology

But we are losing usage to communications apps.

Admissions Director

I love that I receive an email saying I have a voicemail-I can easily listen to the message from my computer.

Head Of Customer Experience

Onsip is great and easy to use. Onboarding my team was a breeze.

I was making a leaving a message and received an incoming call-it kept beeping and it was confusing how to navigate this situation.

Admin Assistant

OnSIP's web portal and mobile apps are known for being user-friendly for both administrators and regular users. If you found the system easy to navigate and manage, this is a noteworthy advantage.

Library Associate

Which to me is the same. So had a difficult time trying to explalin we didnt want  a message thatcallers  could leave a message on.

Office Manager

The admin portal UI is clunky and not the most intuitive. Search is sometimes difficult if you don't look for a specific data element.

CenturyLink

Verizon Connect

Nextiva

Really like Onsip and again its because of the customer service 

What counts to us

Great service for the novice user

OnSip - A Reliable Company for Small Business

support always responds quickly; reliable service

Using ONSIP

Onsip has helped us with various employees working from home or remotely. Calls are seamless from various locations.  The transition felt smooth and less stressful than anticipated. 

Changing to ONSIP 

Review

To be honest, we find ourselves using Microsoft Teams for most internal calls, and even some customer calls. Users otherwise use their mobile phones and SMS.When the pandemic hit, everyone worked at home, and kind of weaned themselves off of using our VOIP desk phones.  We are not maintaining them.

Reliable and good customer service. But we are losing usage to communications apps

Pricing

Ease of use and the knowledgeable support team made the setup, implementation and use extremely easy.

OnSIP met our goals for a new Phone System

Easy to use, convenient

phone

Customer service is their best attribute.  The team is professional with a positive, can do attitude.  One of the best teams I have dealt with.  Extremely responsive.

Good Provider

It was amazing.  We were stuck using an aging and unsupported physical PBX system that was showing its age.  With no real experience with rolling out a VoIP system to our users I reached out online and one of their engineers actually responded directly.  They were not very hostile or pushy, communicated at my pace, and even spoke honestly about their shortcomings and areas where other competitors might offer stronger solutions for us or how we could work with them to resolve those issues within our infrastructure.  Honesty and integrity from a vendor goes a long way in my book.

OnSip VoIP was the best experience I could have asked for.

very postitive.   when it came time to move offices we didnt have to do anything.  

replaced an actual phone system.

OnSip for small biz

Our connection has always been clear and it's been easy to quickly log in and make calls from other devices when necessary. Only wish would be for a more compact version of the desktop app that could be kept open. The existing app takes a fair amount of real estate on the screen.

Easy to use, convenient, good-enough desktop app

Onsip is great for everything but conference calling

Cloud Phone System Transformed How I Use My Work Phone

One of the best VoIP providers in terms of service, features, ease of use, and price. I can wholeheartedly recommend them to anyone looking for a reliable VoIP vendor.

OnSIP Reviews - Page 3

69 reviews

What counts to us

Great service for the novice user