OpenTouch Office Cloud Features

OpenTouch Office Cloud

Voice & unified communications for SMBs

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OpenTouch Office Cloud Feature Summary

  • Make / answer calls
  • Enquiry calls
  • Hold / transfer calls
  • Six-party conference
  • Call forwarding / deflection
  • Call back / quick dial
  • Direct transfer to voice mail
  • Nomadic mode
  • Detailed call log
  • Incoming / outgoing calls
  • Answered / Non answered calls
  • Detailed call ticket
  • Call pick-up status
  • Logs and forwarded calls
  • Embedded call log
  • Embedded centralized call log
  • Centralized call log with PIMphony central services
  • Easy call back
  • Exportable call log file
  • Multiset call log
  • Phone set password management
  • Display of ACD group name or called name
  • Graphical user interface
  • RTP Proxy for IP phones
  • IP Subscribers
  • Digital sets connected behind TSC-IP
  • Fast IP Reflexes
  • Voice mail, personal user message greeting
  • Dial by name
  • Mobility options
  • Contact search
  • In-call features
  • Social media integration
  • Incoming call screen pop
  • Number porting
  • Softphone
  • DID numbers
  • SIP video doorphone
  • Presence and status
  • International dialing plans
  • Off-site mobility
  • Automated attendant with programmable menu tree
  • VoIP (voice over IP)
  • Call recording
  • Multi-device communication
  • Ad hoc video conferencing

Competitor Feature Comparison

Automatic Call Distribution
Automatic Lead Distribution
Call Center Management
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Transfer
Caller ID
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Customizable Reporting
Data Transformation
IVR / Voice Recognition
Instant Messaging
Mobile Integration
Secure Login
Social Media Integration
Status Tracking
Third Party Integration
Video Conferencing
Video Streaming
Video Support
Voice Mail
Learn moreCompare App
Automatic Call Distribution
Automatic Lead Distribution
Call Center Management
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Transfer
Caller ID
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Customizable Reporting
Data Transformation
IVR / Voice Recognition
Instant Messaging
Mobile Integration
Secure Login
Social Media Integration
Status Tracking
Third Party Integration
Video Conferencing
Video Streaming
Video Support
Voice Mail
Visit WebsiteCompare App
Automatic Call Distribution
Automatic Lead Distribution
Call Center Management
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Transfer
Caller ID
Communication Management
Computer Telephony Integration
Conferencing
Contact Database
Contact Management
Customizable Reporting
Data Transformation
IVR / Voice Recognition
Instant Messaging
Mobile Integration
Secure Login
Social Media Integration
Status Tracking
Third Party Integration
Video Conferencing
Video Streaming
Video Support
Voice Mail
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Mobile apps

Android App


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