Oreka TR Pricing Plan & Cost Guide

Oreka TR

Total call recorder for the capture & replay of staff calls

4.68/5 (34 reviews)

Oreka TR Pricing

Pricing model: Free, Open Source, Subscription

Free Trial: Available

Free 30-day trial available on request via the Oreka website, along with contact links for price quotes.

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Oreka TR Pricing Reviews

Pros

  • Easy to use, normal users can quickly learn how to utilize it because of the simple GUI. Good audio quality, and the size of the saved audio files is small.Amro M.Read the full review
  • The feature set and the ability to deploy swiftly with no headaches was the best thing about this software.Douglas S.Read the full review
  • I love that this app is easy to use and how it does not take seconds to setup. It is very, very, very easy to record and locate records.Kymahn C.Read the full review

Cons

  • Sending an ambulance out is expensive. If someone gives the wrong information, the argument can be ugly.Don C.Read the full review
  • Usually has some cosmetic errors which causes our customers to be a bit annoyed by the.Verified ReviewerRead the full review
  • The siprec sip message and behavior a bit different compare against broadsoft reference, have potential customer claims the login page looks ugly and cheap during demo then tune down our service.Koon Fai L.Read the full review
100%
recommended this to a friend or a colleague

10 reviewers had the following to say about Oreka TR's pricing:

Koon Fai L.

Excellent quality compare against other call recording software like Telstrat's

Used daily for 2+ years
Reviewed 2018-02-13
Review Source: Capterra

Pros
Easy to setup, easy to uses, price friendly, have basic reports, existing customer satisfy and most important thing no recording lost so far

Cons
The siprec sip message and behavior a bit different compare against broadsoft reference, have potential customer claims the login page looks ugly and cheap during demo then tune down our service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Pranay M.

This is one of the perfect solution to record our VOIP inbound/outbound calls.

Used daily for 6-12 months
Reviewed 2018-03-10
Review Source: Capterra

Our organization performance automatically improved by monitoring the calls and avoiding the unwanted call that our employees do. Client relationship also increased.

Pros
This tool records our VOIP calls and saves the calls to our server.The support they provide to us is good. This tool is supportive to almost all browsers.Recordings are never missed and very easy to use.

Cons
I think that small organizations cannot afford to buy this tool as it is expensive and i feel that the webpages look should be rich.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

I am technical so I am able to use it as needed but not to its fullest extent.

Used daily for 2+ years
Reviewed 2018-02-20
Review Source: Capterra

I would recommend the software because it does what we need (recording and basic search) and does it well, but there are a lot of features that would be nice to have that can be had at lower cost through a change to both our PBX and carrier, but it would require a lot of work for us to change and the pricing isn't far off so its not worth the change right now. I do see a change coming to a cloud PBX with recording capabilities included. It seems you guys could easily implement a cloud PBX solution with your technical know-how and include your recording features built in and compete with a lot of the cloud PBX providers for SMBs. I would also recommend making the software/interface easier to use and understand.

Pros
It works well when it is configured properly. It is easy to find and play recordings from almost any browser.

Cons
In order to take advantage of a lot of the capabilities I see possible the complexity is a roadblock. Unfortunately it is also expensive compared to services that include the capabilities that we need which is recording of calls and search.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Eduardo P.

great tool

Used daily for 1-2 years
Reviewed 2020-04-14
Review Source: Capterra

Very good

Pros
ease of deployment and ease of handling, low technical maintenance

Cons
easy to use by the end user, great cost benefit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Toshio K.

Our customers love it!

Reviewed 2017-01-13
Review Source: Capterra

We resell Oreka TR to many of our customers, including WOWOW Communications. These businesses really like the customization options, the simplicity of implementation and utilization, the open API, and of course the price. Oreka TR is one of our core solutions, and we plan to continue reselling the recording software for years to come!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Kymahn C.

My Oreka TR Call Recorder Software Review

Used occasionally for less than 6 months
Reviewed 2020-03-02
Review Source: Capterra

Its a really nice call recorder....I highly recommend it to other people or a small contact center.

Pros
I love that this app is easy to use and how it does not take seconds to setup! It is very, very, very easy to record and locate records. To me it works well when certain things are arranged properly. You don't need much skill to use this app which is good for a beginner. Its great for small or mid-range communication service providers.

Cons
Some features are a little expensive and thats all its really a good app!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Muktikanta P.

Good products, As usa based software hence support window is a issue with IST.

Used daily for 2+ years
Reviewed 2021-04-01
Review Source: Capterra

Excellent products. We have been using for our call centre voice recording. Cost is ok compared to Nice & other recording solution.

Pros
Recording file size is too less. Hence storage investment not required. Voice quality is good

Cons
Only issue in the time of support window with IST

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Don C.

Safety First Ambulance

Used weekly for less than 6 months
Reviewed 2021-03-31
Review Source: Capterra

This is an ambulance service. Sending an ambulance out is expensive. If someone gives the wrong information, the argument can be ugly. However, we gain or loose large contracts based on confirming that we have successfully completed required runs. Having recordings allows us to provide data to current and prospective clients.

Pros
Very easy to use for review of calls and recordings. It works well and consistently. Having the server on site is better than having it in the cloud because Internet interruptions happen with the phones still working. We need to record all calls even if the Internet is down. Very easy to do what we need. We just need to be able to find and save specific calls. The software works easily for this, and the Help Desk is available if we get stuck.

Cons
I have no complaints yet. So far, the software is consistent and sound quality is good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rahul B.

Overall a great softaware for inbound and outbound Calls

Used daily for 6-12 months
Reviewed 2018-08-12
Review Source: Capterra

As I worked in a call center also for me it worked properly and suggested for you also to use and admire

Pros
It was always easy to use the software which required basic PC to run the software which Oreka Tr does. Very Friendly and so far no data lost the installation is very straight and once done then is works super smooth.

Cons
As per the observation, its a bit expensive for the small organization depending upon the need of the company and the web page could be even more worked out or can say eye catching.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Vance D.

Great product!

Reviewed 2016-11-01
Review Source: Capterra

We have been using Oreka TR for many years and are very happy with the product. Call recording has to work 100% of the time and Oreka TR does. And it does not require a lot of administration. The setup is straightforward and once complete other than watching your disk space you can pretty much forget about it. We operate a call center with upwards of 500 simultaneous calls and we record both the audio with Oreka TR and the Call Center Agent's screens with Oreka SC. We are planning on expanding to 1,000 simultaneous calls next year and we are confident Oreka TR will easily handle the volume. The people at OrecX are great to work with. They will assist you with the setup and if you ever need support or customization they are there to help. They continue to enhance the product keeping up with new technology and new security and regulatory requirements. And the price is very attractive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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