Outbound Pricing, Features, Reviews & Comparison of Alternatives

Outbound Reviews

Outbound

Outbound is now Zendesk Connect

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This Application No Longer Exists

Outbound is no longer available for purchase. Archived information about Outbound is available below.

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Outbound Screenshots (7)

Outbound screenshot: Oubound showing simple API intgeration settingsOutbound screenshot: Outbound showing customize push notificationOutbound screenshot: Outbound showing iOS push notification settingsOutbound screenshot: Outbound showing permission prompts on iOSOutbound screenshot: Outbound showing preview for device testingOutbound screenshot: Outbound showing results screen for message conversionsOutbound screenshot: Outbound showing the triggering of messages based on user actions

Specifications

Intended Users
Large Enterprises, Mid Size Business
Devices Supported
Web-based
Supported Countries
Canada, United States
Supported Languages
English
Support Options
FAQs, Knowledge Base, Online Support, Phone Support

Outbound Pricing

Starting from: $149.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

14-day free trial

Small: $149 per month ($75 per additional 1,000 messaged users)
Medium: $399 per month ($40 per additional 1,000 messaged users)
Large: Request a quote

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Key Features of Outbound

  • Define permission and pre-permission push prompts for mobile
  • Track customer actions, permissions & device usage histories
  • Send real-time message campaigns with set delivery delays
  • Support for SMS-based messaging
  • Additional support for sending voice messages
  • Compose and send push notifications to iOS and Android
  • Segment selected users into group message campaigns
  • Drag and drop variables for inserting user and event data
  • A/B test message content and channels against set goals
  • Developer tools for hooking data up to the Outbound API
  • Compose platform-specific messages with custom fields
  • Send emails and messages based on user event triggers

Benefits

• Send richer, more effective email, SMS and push notification messages to customers based on how they engage with a website or app.

• Setup action event triggers linked directly to usage histories to ensure subsequent notifications are personalized and relevant.

• Automate trigger-based messages with desired delays or send one-time messages to segmented user groups with broadcast campaigns.

• Create targeted, platform-specific iOS and Android push notifications with custom permission prompts.

• Track push permissions and establish how users have responded versus alternative campaigns or no campaign at all.

• Intuitive composition tools use drag-and-drop variables and platform-specific messaging fields to add user data and custom content.

• Test and compare the various messaging methods against each other and preview how notifications appear on targeted devices.