Outbound Pricing, Features, Reviews & Comparison of Alternatives

Outbound Reviews


Outbound is now Zendesk Connect

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This Application No Longer Exists

Outbound is no longer available for purchase. Archived information about Outbound is available below.

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Outbound Screenshots (7)

Outbound screenshot: Oubound showing simple API intgeration settingsOutbound screenshot: Outbound showing customize push notificationOutbound screenshot: Outbound showing iOS push notification settingsOutbound screenshot: Outbound showing permission prompts on iOSOutbound screenshot: Outbound showing preview for device testingOutbound screenshot: Outbound showing results screen for message conversionsOutbound screenshot: Outbound showing the triggering of messages based on user actions


Intended Users
Large Enterprises, Mid Size Business
Devices Supported
Supported Countries
Canada, United States
Supported Languages
Support Options
FAQs, Knowledge Base, Online Support, Phone Support

Outbound Pricing

Starting from: $149.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

14-day free trial

Small: $149 per month ($75 per additional 1,000 messaged users)
Medium: $399 per month ($40 per additional 1,000 messaged users)
Large: Request a quote

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Key Features of Outbound

  • Define permission and pre-permission push prompts for mobile
  • Track customer actions, permissions & device usage histories
  • Send real-time message campaigns with set delivery delays
  • Support for SMS-based messaging
  • Additional support for sending voice messages
  • Compose and send push notifications to iOS and Android
  • Segment selected users into group message campaigns
  • Drag and drop variables for inserting user and event data
  • A/B test message content and channels against set goals
  • Developer tools for hooking data up to the Outbound API
  • Compose platform-specific messages with custom fields
  • Send emails and messages based on user event triggers


• Send richer, more effective email, SMS and push notification messages to customers based on how they engage with a website or app.

• Setup action event triggers linked directly to usage histories to ensure subsequent notifications are personalized and relevant.

• Automate trigger-based messages with desired delays or send one-time messages to segmented user groups with broadcast campaigns.

• Create targeted, platform-specific iOS and Android push notifications with custom permission prompts.

• Track push permissions and establish how users have responded versus alternative campaigns or no campaign at all.

• Intuitive composition tools use drag-and-drop variables and platform-specific messaging fields to add user data and custom content.

• Test and compare the various messaging methods against each other and preview how notifications appear on targeted devices.