Parakeet Pricing, Features, Reviews & Comparison of Alternatives

Parakeet

Cloud-based phone system with mobile app, designed for teams

2.0/5 (2 reviews)

Parakeet overview

Parakeet is a complete software phone system designed for customer service, customer success, and sales teams to get up and running quickly with no required hardware. Parakeet integrates with existing CRMs, help desks, and other apps to identify incoming callers and synchronize call activity in real time.
parakeet.is

Pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Parakeet screenshot: Parakeet: seamless appsParakeet Demo - Customer ServiceParakeet screenshot: Parakeet: multiple numbersParakeet screenshot: Parakeet: simple administrationParakeet screenshot: Parakeet: mobile integration

Parakeet reviews

Excellent
0
Very good
0
Average
1

Poor
0
Terrible
1

Value for money
Features
Ease of use
Customer support
  2.0
  1.5
  3.5
  1.5
Anonymous

Did not work

Used daily for less than 6 months
Reviewed 2018-08-20
Review Source: Capterra

There were so many technical issues that we had to give up. Since most of my job was spent on the phone, it created more work and was quite frustrating not just for me but for our clients as well.It was good to be able to see who was online and who was offline. I also enjoyed the call statistics.

Read the full review

Christie Schaefer

Easy VoIP platform but needs a lot of work

Used daily for less than 6 months
Reviewed 2018-04-15
Review Source: Capterra

It was extremely easy to set up and had simple functionality that I liked. Paired well with Apple phones.

Read the full review

Parakeet pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
View Pricing Plans

Startup: free for up to 3 users.

Pro: $15.00/user/month.

Enterprise: $30.00/user/month.

Parakeet features

API
CRM Integration
Call Routing
Call Transfer
Conferencing
Live / Video Conferencing
Voice Mail

Activity Dashboard (55 other apps)
Automatic Notifications (46 other apps)
Call Monitoring (51 other apps)
Call Recording (75 other apps)
Call Reporting (48 other apps)
Caller ID (54 other apps)
Chat (69 other apps)
Instant Messaging (53 other apps)
Monitoring (48 other apps)
Receiving (51 other apps)
Reporting & Statistics (49 other apps)
SMS Integration (45 other apps)
Third Party Integration (69 other apps)

Additional information for Parakeet

Key features of Parakeet

  • Inbound Reporting
  • Outbound Reporting
  • Voice & Data Integration
  • VoIP
View All Features

Benefits

Parakeet is designed from the ground up for teams, and built to be customizable. The entire service is exposed via an open API for users to pull all data or build custom integrations with their own platform.