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Paymo
5
497
4
166
3
21
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Task Management, Time Tracking, and Accounting for SMBs
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Paymo - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Paymo overview

Based on 686 verified user reviews
What is Paymo?
Paymo is a task management tool with key features that include online time tracking, project time tracking, invoice creation, timesheet management, task organization, and more.
Who uses Paymo?
By industry, Paymo reviewers are most commonly professionals in marketing and advertising (17%). The most frequent use case for Paymo cited by reviewers is time tracking (71% of reviewers).
What do users say about Paymo pricing?
Most users consider Paymo to deliver strong value for money, citing affordable pricing, generous free plans, and scalable options. Some reviewers feel extra costs for add-ons and user seats can reduce overall value, especially for small teams.
What are the most popular integrations for Paymo?
The Paymo integration most frequently cited by reviewers is Google Calendar, a scheduling product rated 4.2 out of 5 for its integration with Paymo.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Invoicing
Time Tracking
Project Tracking
Task management limitations
Paymo’s user interface
Paymo review summaries overview

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Paymo?
Reviewers appreciate Paymo for its integrated time tracking, invoicing, and project management, which help them streamline workflows and accurately bill clients. They find it useful for organizing tasks, tracking hours, and managing multiple projects, with flexible reporting and budgeting features that support both freelancers and teams. They value the intuitive interface and easy adoption, noting that it saves time and boosts productivity.
Users report that Paymo offers responsive customer support and regular improvements, though some mention occasional delays or minor bugs. They feel pricing is reasonable but wish for more affordable options for freelancers. Some note limited customization and desire enhanced integrations.
Select to learn more
Who uses Paymo?
Based on 686 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Paymo's key features
GetApp's analysis of 100 verified user reviews collected between August 2021 and August 2024 identifies Paymo's most critical features and summarizes user sentiment about those features.
Users report that Paymo's online time tracking is easy to use and essential for their business. They find the real-time monitoring and ability to track time on various projects helpful. Reviewers appreciate the integration with invoicing and the convenience of the mobile app. They say it helps them recapture lost billable hours and track both billable and non-billable activities. They also mention the ability to generate reports and the ease of switching between projects and clients. Of the 57 Paymo users who gave detailed accounts of their use of Online Time Tracking, 96% rated this feature as important or highly important.
Reviewers indicate that Paymo's project time tracking is valuable for managing billable hours and ensuring accurate invoicing. They find it helpful for visualizing time allocation and monitoring project efficiency. Users report that it allows them to see where time is being spent and if projects are profitable. They appreciate the ability to customize tracking for specific projects and tasks, and the notifications for budget thresholds. They say it simplifies task completion and provides clear progress tracking. Of the 30 Paymo users who gave detailed accounts of their use of Project Time Tracking, 93% rated this feature as important or highly important.
Users report that Paymo's invoice creation is straightforward and saves time. They appreciate the automatic population of billable hours and the ability to customize invoices. Reviewers find it easy to create and send professional-looking invoices, with options for recurring invoicing and integration with accounting software like Xero. They mention the convenience of importing time from timesheets and the flexibility in filtering hours and tasks. They also note some areas for improvement, such as template customization and PDF rendering. Of the 39 Paymo users who gave detailed accounts of their use of Invoice Creation, 90% rated this feature as important or highly important.
Reviewers feel that Paymo's timesheet management is easy to use and provides detailed reports. They find it helpful for tracking time spent on tasks and projects, and for setting up time budgets. Users report that it allows for better collaboration with team members and clients, and provides transparency in time allocation. They appreciate the visual aspect of timesheets for understanding time usage and the ability to reallocate time entries. They say it simplifies payroll and invoicing processes. Of the 26 Paymo users who gave detailed accounts of their use of Timesheet Management, 88% rated this feature as important or highly important.
Users report that Paymo's task management is intuitive and easy to use. They appreciate the ability to create, manage, and track tasks, set due dates, and assign tasks to team members. Reviewers find the kanban board useful for sorting projects and monitoring progress. They mention the need for improvements in sub-task management and document attachment. They say it helps in structuring projects, managing multiple projects simultaneously, and providing a clear overview of tasks and deadlines. Of the 30 Paymo users who gave detailed accounts of their use of Task Management, 87% rated this feature as important or highly important.

Andrea E.
Team Lead
Diana H.
Customer Care
Gerald L.
Director

Marianela F.
Water Treatment Consultant
All Paymo features
Features rating:
Paymo alternatives
Paymo pricing
Pricing plans
Pricing details:
User opinions about Paymo price and value
Value for money rating:
To see what individual users think of Paymo's price and value, check out the review snippets below.
Andrea F.
Founder
Andrea F.
Founder
Paymo integrations (15)
Integrations rated by users
We looked at 686 user reviews to identify which products are mentioned as Paymo integrations and how users feel about them.
Integration rating: 4.2 (12)
Integration rating: 4.7 (11)
“Let the team know when there are responses from a form in less than a few seconds.”
Zeahlot L.
Founder and CEO
Integration rating: 5.0 (8)
“Google Drive ti semplifica la vita in cattedra perché diventa il tuo archivio giuridico portatile: hai codici, leggi e sentenze sempre con te, su qualsiasi computer o telefono.”

Augusto C.
Docente di Diritto ed Economia
Integration rating: 5.0 (4)
Integration rating: 4.3 (4)
“Keeps the account department happy”
“That's what we were using.”
Jacs F.
Sales
Integration rating: 5.0 (2)
Paymo customer support
What do users say about Paymo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Paymo customer support.
Widespread user sentiment highlights Paymo's customer support as fast, reliable, and consistently responsive to inquiries.
A significant portion of users appreciate being able to contact support easily via multiple channels, including in-app messaging and live chat.
Frequently reported by users, the support team provides clear, helpful answers and sticks with issues until fully resolved.
Common user feedback praises the professionalism, friendliness, and genuine effort shown by Paymo's support staff.
Support options
Training options
To see what individual users say about Paymo's customer support, check out the review snippets below.
“They are also the best customer service team we've seen so far. When we have technical issue, we can send a message right from the app and get a response fast.”
Savannah S.
President/Chief Architectural Designer
“Support has been excellent as well, tickets are resolved quickly and always someone available to give a helping hand or to receive feedback.”
Jonathan S.
Owner, Freelance Designer
Paymo FAQs
Paymo has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is Paymo used for?
Paymo is a work and project management software dedicated to small teams of up to 20 people. It is excellent for digital, creative, and marketing agencies, consulting businesses, software & engineering firms, and architecture firms. It allows you to manage projects and business tasks, track work time, invoice clients, and get paid online.
Q. Does Paymo support mobile devices?
Paymo supports the following devices:
Android, iPhone, iPad
Q. What level of support does Paymo offer?
Paymo offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat






















