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Callture Virtual PBX vs Call Center Application Comparison

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Overview

Virtual PBX system turns your phone into an office phone system with multiple extensions and personalized voicemail. You...

Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(4)

5

4

3

2

1

1

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(14)

5

4

3

2

1

11

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Great price for a quality service. Easy to set up and manage.
Pretty easy to use for the most part. They don't charge for minutes which is great.
I use this to help organize calls to my restaurants and direct to the correct party. It is really a great tool.

Cons

Not enoughreviews yet

Cons

Sometime we have to reset the equipment when theres no dial tone or cannot make call.
Initial setting is little time consuming and need little IT knowledge. Some time stop working and needs rebooting.
Set-up can be a little tough for a not technology oriented individual.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features1
  • API
  • Accounting Management
  • Answering Machine Detection
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Availability Management
  • Call List Management
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Planning
  • Chat
  • Computer Telephony Integration
  • Contact Database
  • Cost Tracking
  • Custom Fields
  • Custom Forms
  • Data Import/Export
  • Employee Management
  • Lead Distribution
  • Monitoring
  • Multi-Campaign
  • Performance Reports
  • Prioritizing
  • Queue Manager
  • Real Time Reporting
  • Summary Reports
  • Timesheets
  • Web Forms
  • Total features31
  • API
  • Accounting Management
  • Answering Machine Detection
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Availability Management
  • Call List Management
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Planning
  • Chat
  • Computer Telephony Integration
  • Contact Database
  • Cost Tracking
  • Custom Fields
  • Custom Forms
  • Data Import/Export
  • Employee Management
  • Lead Distribution
  • Monitoring
  • Multi-Campaign
  • Performance Reports
  • Prioritizing
  • Queue Manager
  • Real Time Reporting
  • Summary Reports
  • Timesheets
  • Web Forms

Integrations

  • Total integrations6
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Callture Virtual PBX vs. Call Center Application

See how Callture Virtual PBX and Call Center Application stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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