Callture Features

Callture

Virtual PBX software for small to medium businesses

4.33/5 (3 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Accounting
Activity Tracking
Archiving & Retention
Audio / Video Conferencing
Call Center Management
Call Conferencing
Call List Management
Call Monitoring
Call Recording
Call Routing
Call Tracking
Call Transfer
Caller ID
Chat/Messaging
Collaboration Tools
Computer Telephony Integration
Conferencing
Contact Management
IVR / Voice Recognition
Mobile Access
On-Demand Recording
Remote Access/Control
Reporting/Analytics
SIP Trunking
Unified Communications
Video Conferencing
VoIP
VoIP Connection
Voice Mail
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Access Controls/Permissions
Accounting
Activity Tracking
Archiving & Retention
Audio / Video Conferencing
Call Center Management
Call Conferencing
Call List Management
Call Monitoring
Call Recording
Call Routing
Call Tracking
Call Transfer
Caller ID
Chat/Messaging
Collaboration Tools
Computer Telephony Integration
Conferencing
Contact Management
IVR / Voice Recognition
Mobile Access
On-Demand Recording
Remote Access/Control
Reporting/Analytics
SIP Trunking
Unified Communications
Video Conferencing
VoIP
VoIP Connection
Voice Mail
Visit WebsiteCompare App
Access Controls/Permissions
Accounting
Activity Tracking
Archiving & Retention
Audio / Video Conferencing
Call Center Management
Call Conferencing
Call List Management
Call Monitoring
Call Recording
Call Routing
Call Tracking
Call Transfer
Caller ID
Chat/Messaging
Collaboration Tools
Computer Telephony Integration
Conferencing
Contact Management
IVR / Voice Recognition
Mobile Access
On-Demand Recording
Remote Access/Control
Reporting/Analytics
SIP Trunking
Unified Communications
Video Conferencing
VoIP
VoIP Connection
Voice Mail
Visit WebsiteCompare App

Callture Feature Reviews

3 reviewers had the following to say about Callture's features:

Keith E.

Good, but There May be Better Options

2018-08-21

Overall, Callture is a good value. It is complex and confusing to use, and support is not a pleasant experience. Given how crowded this market is, there are likely better options for the money.

Pros

It's also great for quality assurance and even monitoring--it's hard to beat Callture if this is what you're looking for.

Cons

The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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James M.

Great Service

2019-09-24

Use it for all toll free calls.

Pros

Never a problem, works all the time. works all the time.

Cons

There is no deficiencies that I am aware of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Bruce S.

Callture Connect

2019-11-18

Pros

This allows me to get back to my calls with answers, rather than questions, which could delay the processes moving forward.

Cons

It takes a little time to get used to the interface, but once it's set up correctly, it just works.....

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more