App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Callture Logo

Callture

4.9
(23)

Write a review

Virtual PBX software for small to medium businesses

learn more

(3)

Callture Features

Features Summary

Functionality

4.9

/5

23

Total features

11

6 categories

Callture features

Access Controls/Permissions
Call Center Management
Call Monitoring
Call Recording
Call Routing
Contact Management
IVR / Voice Recognition
Mobile Access

Common features of Call Center software

API
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auto-Dialer
Automatic Call Distribution
Blended Call Center
CRM

Price starts from

24.50

Per month

Pricing options
Free plan
Subscription
Free trial

Contenders comparison

Functionality

4.9

/5

23

Price starts from

24.50

Per month

learn more

Total Features

11

Unique features

  • IVR / Voice Recognition

  • VoIP

  • Call Monitoring

  • Unified Communications

Functionality

4.5

/5

13.4K

Price starts from

14.99

/user

Per month

learn more

Total Features

84

Features in Common

3

Unique features

  • Internal Meetings

  • Virtual Backgrounds

  • Presenter Control Management

  • Role-Based Permissions

Functionality

4.4

/5

9.9K

Price starts from

14

/user

Per month

visit website

Total Features

109

Features in Common

5

Unique features

  • Employee Photos

  • Screen Recording

  • Meeting Management

  • Voice Mail

Common Callture comparisons

Reviewers who mentioned features said:

AA
AvatarImg

Arthur A.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good quality

Reviewed a month ago

Awesome

Pros

Ease of use and dependability are the 2 man reasons, the third is cost is perfect for a new or small business

Cons

None that I can recall, the ease of use and online access is extremely good

AvatarImg
AvatarImg

Keith E.

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Good, but There May be Better Options

Reviewed 4 years ago

Overall, Callture is a good value. It is complex and confusing to use, and support is not a pleasant experience. Given how crowded this market is, there are likely better options for the money.

Pros

Callture has excellent tracking and automatic call recording, so it's an excellent solution for contact centers who need to record their calls. It's also great for quality assurance and even monitoring--it's hard to beat Callture if this is what you're looking for.

Cons

Callture's user interface is clunky and difficult to use. Once you select a number, it's not available until after their billing processes run, usually overnight. The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.

SJ
AvatarImg

Sean J.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Dedicated Business Support Line

Reviewed 23 days ago

I have used the Callture Communication service for over 7 years as a business support line. It is a flexible and affordable service that I will continue to use for the foreseeable future. I have a local number that is directed to my personal mobile number and I can easily identify the call and answer appropriately. I can look up the number that called, and if needed, I have access to a audio recording of every call, in case I need to check on missed information or review a conversation. This is all included with the service. Highly recommended.

Pros

I like the call routing to a specific number and that it can be identified as a support call.

Cons

The online management tools good use a new design, the admin seems a little out dated, but it otherwise works fine.

AC
AvatarImg

Anthony C.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent customer service and tech support

Reviewed 15 days ago

Very positive and hassle-free

Pros

Hassle-free with no stress and zero downtime.

Cons

The only issue we have is voice mail notifications on our phones and the call forward features after the phone rings, but that may be an issue with our own internal hardware.

SM
AvatarImg

Suzanne M.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great VoipService For Small Businesses!

Reviewed 15 days ago

We have been with Callture for over 3 years now, so from experience that we have with their service, reliable, very rare there are issues and great customer service/timely when we need to call in which is rare!

Pros

Its reliable, they have great customer service, inexpensive.

Cons

There is nothing that we do not like about it, since inception our service has been STELLAR

SG
AvatarImg

Shachar G.

Hospital & Health Care, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A+ product

Reviewed 20 days ago
Pros

Easy to use, adds value, good price for value

Cons

Mobile app can use some polish. I mostly use website to manage

SV
AvatarImg

Scott V.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Service Available Today

Reviewed 18 days ago

Fast polite service when I need to contact customer support

Pros

Callture is a well priced product. Easy for the end user to setup and use!

Cons

I have found no Cons in the 10+ years I have been a user!

JM
AvatarImg

James M.

Online Media, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Service

Reviewed 3 years ago

Use it for all toll free calls.

Pros

Never a problem, works all the time. works all the time.

Cons

There is no deficiencies that I am aware of.

ML
AvatarImg

Melvin L.

Design, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Callture review

Reviewed a month ago
Pros

Call forwarding is simple to use and easy to change to another number. Very handy and people don’t have to worry about long distance charges.

Cons

There’s nothing that I dislike about this product. It’s always reliable and I’ve never had any problems with it.

BS
AvatarImg

Bruce S.

Information Services, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Callture Connect

Reviewed 3 years ago
Pros

Have been using this product for the last six months without any issues, I'm able to stay connected with clients, whether I'm in the office or traveling. One of the features I most enjoy is the emailed voice mail from clients. This allows me to get back to my calls with answers, rather than questions, which could delay the processes moving forward.

Cons

It takes a little time to get used to the interface, but once it's set up correctly, it just works..... Just dive right in and you will be fine.

AP
AvatarImg

Amanda P.

Construction, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Small Business Office

Reviewed 16 days ago

Callture is good. Any issues have been resolved.

Pros

It's versatile and not too complicated. You get an email with voicemails.

Cons

If you don't use the dashboard much it takes a bit to get oriented. The app needs to be on in the background of your phone so if you forget to tap it the calls don't come through.