Pepipost Features

Pepipost

World's only ESP that doesn't charge for emails opened

4.33/5 (39 reviews)

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AB Testing
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Auto-Responders
CAN SPAM Compliance
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Channel Management
Click Tracking
Content Library
Content Management
Customer Segmentation
Customer Surveys
Customizable Fields
Customizable Forms
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Customization
Delivery Tracking
Drag & Drop
Drip Campaigns
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Image Library
Landing Pages/Web Forms
Lead Qualification
List Management
Marketing Automation
Monitoring
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Post Scheduling
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Management
Segmentation
Social Marketing
Social Media Integration
Social Promotion
Spam Blocker
Status Tracking
Subscription Management
Template Management
Third Party Integrations
User Management
Visual Analytics
WYSIWYG Editor
Whitelisting/Blacklisting
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AB Testing
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Auto-Responders
CAN SPAM Compliance
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Channel Management
Click Tracking
Content Library
Content Management
Customer Segmentation
Customer Surveys
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Delivery Tracking
Drag & Drop
Drip Campaigns
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Image Library
Landing Pages/Web Forms
Lead Qualification
List Management
Marketing Automation
Monitoring
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Post Scheduling
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Management
Segmentation
Social Marketing
Social Media Integration
Social Promotion
Spam Blocker
Status Tracking
Subscription Management
Template Management
Third Party Integrations
User Management
Visual Analytics
WYSIWYG Editor
Whitelisting/Blacklisting
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Auto-Responders
CAN SPAM Compliance
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Channel Management
Click Tracking
Content Library
Content Management
Customer Segmentation
Customer Surveys
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Delivery Tracking
Drag & Drop
Drip Campaigns
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Image Library
Landing Pages/Web Forms
Lead Qualification
List Management
Marketing Automation
Monitoring
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Post Scheduling
Queue Management
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Management
Segmentation
Social Marketing
Social Media Integration
Social Promotion
Spam Blocker
Status Tracking
Subscription Management
Template Management
Third Party Integrations
User Management
Visual Analytics
WYSIWYG Editor
Whitelisting/Blacklisting
Workflow Management
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Pepipost Feature Reviews

25 reviewers had the following to say about Pepipost's features:

Greg B.

Poor Customer Service and Flexability

2020-10-15

We knew who we'd be sending to and that they would expect notifications for informative purposes.

Pros

Easy to set up and use. Control access is there and its fine if you're sending out a minimum or have a goal of advertising.

Cons

Customer service is poor due to communication issues and an apparent inability to answer questions.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Emre T.

Super Service for Sending Mails Even On Disabled SMTP + PHPmailer Host

2017-06-15

Pros

Free email sending for Wordpress + API + LIVE CHAT AND CUSTOMER SERVICE IS SUPER.

Cons

Only they are asking many thing on domain verification. But It is not a very important situation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Dear Emre,

Thank you for your generous rating and review. We take great pride in building the best email service for all our clients.

Your words are motivating and we hope to add more value to your emails now and in future.

Thanks,
Team Pepipost

Read more
Dhiman C.

For Case [SENSITIVE CONTENT HIDDEN]

2020-08-06

Pros

Good features and handy to use and implement

Cons

Slowness in reports extract in certain portals of NetCore

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Amir M.

Despite using a free account the support really took it time and helped me set up my website easily.

2017-10-06

Pros

The sub-user feature can be very useful for service providers.

Cons

The UI/UX design can get much better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Hi Amir, thank you for your generous rating and reviews. Keeping our customers happy is our top priority. Your suggestion of additional features and a better UI has been taken into consideration and has been be passed along to the concerned team. Happy emailing!! Love, Pepipost

Read more
Josh A.

One of a Few Good Options for Email Delivery

2019-04-02

I tested pepipost when looking for email delivery services. While the service was helpful, I ended up choosing Mailgun. Mailgun had a free plan and great service.

Pros

They provide some nice analytic tools as well.

Cons

Pepipost has made some improvements since I did my initial test, but there first UI felt amateur and I ultimately chose another platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Aimee L.

Excellent service

2019-09-26

Pros

Competitive price, easy smtp integration

Cons

Understanding the statuses in Live feed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Darryl C.

Outstanding Product with Better Support

2017-07-31

Secure, e-mail relay for website.

Pros

I love the online chat support, immense feature.

Cons

None so far. The only negative thing would be the extensive sign up process, as mentioned this is actually more of a reassuring positive than a negative.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Hi Amir, thank you for your generous rating and reviews. We are glad you love Pepipost and will continue with us on our journey to constantly improve and build a better product. Happy emailing!! Love, Pepipost

Read more
Nelson N.

Very responsive and helpful support. Impressive!

2017-03-04

The online instant chat is very helpful to resolve issues immediately!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Thanks Nelson for your overwhelming review. We are humbled, and will forge ahead our service to add more value in your email sending experience.

Thanks
Team Pepipost

Read more
Chandra S.

Very good provider with great support

2017-09-14

Save more money and get email sent to our customers

Pros

pepipost help me send my email fast with easy smtp integration and also in a competitive price, had ever use mail**n, but because of the high price, i move to pepipost, and pepipost give me the same experience woth mail**n

Cons

will be awesome if pepipost can provide more api to some popular framework like laravel. so we can integrate to that framework easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Hey Chandra, thanks for the review. Regarding the APIs..Good input! we have already taken up Pepipost API and SDK expansion as a part of our upcoming roadmap. Will definitely try to prioritize Laravel as this is now becoming developers' choice of framework :)

Read more
Stuart C.

Great Service

2019-09-27

Pros

The ability to segment our customers has really allowed us to streamline our emailing activities.

Cons

Nothing really, it's easy to use and the support team are very responsive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Pepipost powers our website contact forms and we've rarely had any issues

2018-06-13

Pros

Easy to use system that allows us to send our client website contact forms on so we do not have to display web addresses for spam reasons

Cons

We have had the occasional blip, and as it does receive any of the data it is unrecoverable, which is an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Hello, thank you for your generous rating and review.Keeping our customers is our top priority. Your issue of an occasional blip has been taken into consideration and will be passed along to the concerned team. Happy emailing!! Love, Pepipost

Read more
Paul K.

ridiculous support

2018-08-21

Pros

none, as I couldn't even try it! Seemed promising though..

Cons

I wasn't able to integrate my wordpress site successfully despite doing everything right on my end (ports open, correct login details, tried API method with their official plugin, etc.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Hi Paul, Sorry to hear that you had a poor user experience. We urge you to give it another go and our support staff will definitely try their best to resolve your issues!! Love, Pepi

Read more
Ari Eko P.

have unique pricing structure but little difficult to add new domain

2018-07-30

the integration and their add domain proccess is not easy but the others is very good.

Pros

i am early adopters when pepipost serve global customer, pricing is very unique, we only pay the unopened email. open email is free. its very interesting pricing.

Cons

nowadays, adding domain name in theirs system become more difficult, maybe i still in free tier, but they have very stricht and maybe high standard about domain name. and every domain is manually checked by their support. it takes time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Hello Ari Eko,
We are happy to know that you liked our pricing structure and hope that you like and use other features too. May i suggest reaching out to our support team for any issues or difficulties you may face while using Pepipost. Happy Emailing!! Love, Pepipost

Read more
Daniel H.

Greate support

2017-07-11

Pros

They have and straight forward way to activate the domain and the delivery rate has been really good.

Cons

If you have to send email from an unregister domain you have to activate the domain, and sometime the statistics are a few minutes behind.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Dear Daniel,

Thank you for your generous rating and review. We take great pride in building the best email service for all our clients.

Your words are motivating and we hope to add more value to your emails now and in future.

Thanks,
Team Pepipost

Read more
Anonymous
A verified reviewer
Verified Reviewer

Very problematic to accept domains

2019-11-21

Live support is terrible

Pros

I was not able to see any good items that I was happy with

Cons

Most of the live support agents where very unhelpful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Wesley T.

Great product with superb service

2019-01-17

Pros

Ease of use Simple Clear Great email deliverability Price Great API Nice documentation Excellent customer service

Cons

strict sending domain requirements (but they use it to avoid spammers)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan M.

Domain verification is an absolute nightmare

2020-05-27

Pros

The prices seemed really good! Was excited to try them out and compare them to some of the bigger providers

Cons

You cannot try them out until you do a verification of your domain, this includes SPF and DKIM, you must also have a live website and not use the service for unsubscribed emails (makes sense).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Darren C.

Very positive, it does what we need to do without too many issus.

2017-07-12

The ability to send invoices reliably. The bounce rate so far has been pretty low, but they are a new company. I am wondering what will happen when they get larger and get some clients that like to abuse the system. It has happened to me with other services providers.

Pros

It is low cost and fairly easy to implement.

Cons

Also understanding one or two of the statuses in Live feed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Dear Darren,

Thank you for your generous rating and review. We take great pride in building the best email service for all our clients.

Your words are motivating and we hope to add more value to your emails now and in future.

Thanks,
Team Pepipost

Read more
Rahul P.

Too Good

2017-11-01

Pros

Support is always prompt. Very easy to integrate.

Cons

You could have multiple passwords to used in different places but thats ok. Require some readymade plugins

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Thanks for sharing the feedback Rahul. Much appreciated.

At Pepipost data security and it;s privacy is our utmost priority and hence we are continuously building on the same. And your feedback is of immense help.

Yes, having multiple passwords is a good feature to have and we have it listed in our roadmap. We'll be launching multiple API keys first and then gradually release multiple SMTP password options as well.

Regarding the readymade plugins: We do have few plugins in Wordpress and working on more like integration with Magento, Drupal, Heroku and so on. In case you are looking for readymade SDKs, then you can refer: https://pepipost.com/documentation/api-integration/easy-integrate-sdks-different-programming-languages/

Read more
Anju P.

Deliver email notifications perfectly

2017-08-04

Pros

I am using Pepipost to sent notification emails to users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Hi Anju, thank you for your generous rating and reviews. Keeping our customers happy is our top priority. Happy emailing!! Love, Pepipost

Read more
Achal A.

Very very poor service

2021-07-19

Bad bad bad .. pior service

Pros

Whenever i contact their supoor they say delivery team ia looking into the iaaue and will reapind by mail.

Cons

Whenever i contact their supoor they say delivery team ia looking into the iaaue and will reapind by mail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Reyhan M.

Support team worked hard to help me solve problem

2017-01-13

Thanks for being there all the time.

Pros

It helps me do my business with great quality and the most important thing my customers are satisfied.

Cons

well it is email and you have to spend some time setting things up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Pepipost

definitely improved quality of service I offer to my consumers

Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Dear Reyhan Mujezinovic, Thank you for your generous rating and review. We take great pride in building the best email service for all our clients. Your words are motivating and we hope to add more value to your emails now and in future.

Thanks,
Team Pepipost

Read more
Anonymous
(Information Services company, 11-50 employees)

Pepipost is a Fraud - They Will Never Allow You To Use The Quota You Have Paid For

2021-01-11

Very disappointed and feel cheated. This company must put all conditions upfront - not after payment.

Pros

Their software is easy to use and integration also smooth.

Cons

Their unethical way of selling - absolutely non transparent

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard H.

Affordable with superb support, but a little slow at times.

2018-05-26

Pros

Any time I have any issues, I get my problem solved by a pleasant and effective support team that has yet to come up short.

Cons

When left to its own devices, domain set up has taken a bit longer than I'd like, still perfectly reasonable, but could be faster.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Hello Richard, thank you for your generous rating and review.Keeping our customers happy is our top priority. Your suggestion of a lengthier domain approval process has been worked upon and we are striving on improving it even more. Happy emailing!! Love, Pepipost

Read more
Andres S.

Quick set up and great value!

2017-01-25

I initially got stuck setting all the tech stuff up because it is not my background, but they helped me get approval and get set up pretty quickly! Great value and great support. An awesome option for small businesses and start ups

Pros

Amazing value for the low price, and the support

Cons

Not a lot of information out there comparing the service to it's competitors like Mandril and Sendgrid, but I imagine that will come with time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Pepipost


Dear Andres, thanks for your overwhelming review. We are humbled, and will forge ahead our service to add more value in your email sending experience

Thanks,
Team Pepipost

Read more