Phone.com Alternatives, Competitors & Similar Software

Features

Total

40

98

46

features in common

40

features in common

GoTo Connect's unique features

Alerts / Escalation
Multi-Channel Communication
Queue Management
Ring Groups

Phone.com's unique features

Private Chat
Automatic Transcription
HD Audio/Video
Call Transfer

Pricing

Starting from

$27/month

Value for money

4.5

0.8

3.7

What users say about GoTo Connect's value for money

Read all reviews

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.

DF

David F.

Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.

BL

Bob L.

Categories in common

Features

Total

28

66

46

features in common

28

features in common

VirtualPBX's unique features

Knowledge Base Management
Fax Management
Multiple Parties
Real Time Analytics

Phone.com's unique features

Purchasing & Receiving
Audio Calls
Screen Sharing
Presentation Streaming

Pricing

Starting from

$16/month

Value for money

4.8

1.1

3.7

What users say about VirtualPBX's value for money

Read all reviews

Tech support has been very responsive. Received an email from customer service/support to arrange a tutorial if I needed help setting up the system - very helpful to make sure I set it up correctly.

CM

Christi M.

Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient.

Dany H.

Categories in common

Features

Total

26

64

46

features in common

26

features in common

Freshdesk Contact Center's unique features

Reporting & Statistics
Activity Dashboard
Help Desk Management
Queue Management

Phone.com's unique features

Purchasing & Receiving
Audio Calls
Presentation Streaming
Employee Directory

Pricing

Starting from

$0/month

Value for money

3.8

0.1

3.7

What users say about Freshdesk Contact Center's value for money

Read all reviews

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.

AH

Alois H.

I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.

HP

Hue P.

Categories in common

Features

Total

29

98

46

features in common

29

features in common

Aircall's unique features

For Small Businesses
Call Disposition
Call List Management
Automatic Outbound Dialer

Phone.com's unique features

Audio Calls
Audio/Video Recording
Automatic Transcription
Presentation Streaming

Pricing

Starting from

$40/month

Value for money

4.1

0.4

3.7

What users say about Aircall's value for money

Read all reviews

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

Categories in common

Features

Total

20

70

46

features in common

20

features in common

CloudCall's unique features

Calendar Management
Manual Dialer
Progressive Dialer
Real Time Analytics

Phone.com's unique features

Virtual Voicemail
Voicemail Transcription
Caller ID
HD Audio/Video

Pricing

Value for money

3.7

What users say about CloudCall's value for money

Read all reviews

The best part is about their technical support team, they are very responsive and helpful, always provide good suggestions and follow up. I am very satisfied with the product and service.

LF

Laura F.

What I like most about CloudCall is how user friendly it is. What I LOVE ABOUT CLOUDCALL, is there amazing customer service.

cr

cyndy r.

Categories in common

Features

Total

16

35

46

features in common

16

features in common

Talkroute's unique features

Reporting & Statistics
Auto-Dialer
Virtual Extensions
Access Controls/Permissions

Phone.com's unique features

Virtual Voicemail
Call Center Management
Meeting Management
Collaboration Tools

Pricing

Starting from

$19/month

Value for money

4.0

0.3

3.7

What users say about Talkroute's value for money

Read all reviews

We have been using Talkroute for a few months and it has been awesome.

JL

Jeremy L.

Talkroute uses traditional PSTN (public switched telephone network) call forwarding and every call has been reliable with perfect quality. Never going back to VOIP.

JT

Jake T.

Categories in common

Features

Total

18

75

46

features in common

18

features in common

Dixa's unique features

Blended Call Center
Widgets
Service Level Agreement (SLA) Management
Real Time Analytics

Phone.com's unique features

Virtual Voicemail
Unified Communications
Meeting Management
HD Audio/Video

Pricing

Starting from

$99/month

Value for money

4.2

0.5

3.7

What users say about Dixa's value for money

Read all reviews

The quality of the calls are fantastic, 98% of the calls going without interruptions and with good sound quality.

Dmitry M.

They are great at working with you to make it a great experience. If you are a traditional contact center I would recommend giving them a shot.

ME

Mark E.

Categories in common

Features

Total

37

101

46

features in common

37

features in common

ULTATEL Cloud Business Phone System's unique features

Calendar Management
Communication Management
Virtual Backgrounds
Call Transcription

Phone.com's unique features

Call Scheduling
Audio/Video Recording
Audio Calls
Electronic Hand Raising

Categories in common

Features

Total

23

54

46

features in common

23

features in common

UCx's unique features

Remote Support
Reporting & Statistics
Live Chat
Multi-Language

Phone.com's unique features

Electronic Hand Raising
Purchasing & Receiving
Custom Greetings/Messages
Recording

Pricing

Starting from

$12/month

Value for money

3.4

0.3

3.7

What users say about UCx's value for money

Read all reviews

Very reliable and easy to use, and I highly recommended to my business partners.

KH

Kevin H.

Our phones work fine and the internet is strong.

mk

melva k.

Categories in common

Features

Total

21

80

46

features in common

21

features in common

Channels' unique features

On-Demand Recording
Historical Reporting
Call Disposition
Call Scripting

Phone.com's unique features

Unified Communications
Purchasing & Receiving
File Sharing
Automatic Transcription

Pricing

Value for money

4.9

1.2

3.7

What users say about Channels' value for money

Read all reviews

The support for this app is outstanding and they are very quick to help and assist. Easy way to manage sales and ensure you don't lose out on the quality of the calls.

AR

Anonymous Reviewer

Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.

EM

Eman M.

Categories in common

Features

Total

23

168

46

features in common

23

features in common

LiveAgent's unique features

Gamification
Real Time Analytics
Routing
Audit Trail

Phone.com's unique features

Virtual Voicemail
Unified Communications
Meeting Management
International Calling

Pricing

Starting from

$15/month

Value for money

4.7

1.0

3.7

What users say about LiveAgent's value for money

Read all reviews

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.

RP

Rafael P.

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Matthew J.

Categories in common

Features

Total

18

46

features in common

18

features in common

CloudMeet's unique features

SSL Security
Calendar Management
Document Management
Conferencing

Phone.com's unique features

Call Transfer
Virtual Voicemail
Caller ID
Presentation Streaming

Categories in common

Features

Total

33

189

46

features in common

33

features in common

Webex's unique features

Multi-Channel Communication
Email Reminders
Video Support
Video Call Recording

Phone.com's unique features

Virtual Voicemail
Purchasing & Receiving
SIP Trunking
International Calling

Pricing

Starting from

$25/month

Value for money

4.2

0.5

3.7

What users say about Webex's value for money

Read all reviews

Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.

np

nilesh p.

Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.

HD

Hannah D.

Categories in common

Features

Total

29

84

46

features in common

29

features in common

Ringover's unique features

Reporting & Statistics
Real Time Analytics
Customer History
Computer Telephony Integration

Phone.com's unique features

Voicemail Transcription
Call Scheduling
Screen Sharing
HD Audio/Video

Pricing

Starting from

$29/month

Value for money

4.4

0.7

3.7

What users say about Ringover's value for money

Read all reviews

Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.

WH

Will H.

For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.

ER

Esther R.

Categories in common

Features

Total

12

26

46

features in common

12

features in common

CoScreen's unique features

Knowledge Management
Presenter Control Management
Two-Way Audio & Video
Third Party Integrations

Phone.com's unique features

Virtual Call Center
Call Queues
Call Monitoring
VoIP Connection

Pricing

Starting from

$18/month

Value for money

4.9

1.2

3.7

What users say about CoScreen's value for money

Read all reviews

I usually hate feature bloat and maybee I should not ask for more and more features as I'm part of the problem otherwise. I have to install software.

GK

Georgios K.

I like CoScreens ability to abstract the important windows in a shared work sessions, from the other background noise we typically find in screensharing. This helps for pair programming and debugging.

AM

Anthony M.

Categories in common

Features

Total

21

78

46

features in common

21

features in common

VidyoConnect's unique features

Mobile Screen Sharing
Real Time Screen Sharing
Mobile Screen Support
Virtual Waiting Room

Phone.com's unique features

Virtual Call Center
Call Logging
Call Queues
Alerts/Notifications

Pricing

Value for money

4.3

0.6

3.7

What users say about VidyoConnect's value for money

Read all reviews

It is very easy and effective in helping us as a multi-site organization to connect and have more effective communication through video.

DS

Dustin S.

The feature that I liked best about this software was the ability to meet with colleagues from across our school system without leaving my classroom.

LP

Lisa P.

Categories in common

Features

Total

18

44

46

features in common

18

features in common

RingCentral Video's unique features

On-Demand Webcasting
Reporting & Statistics
File Transfer
Desktop / Browser Sharing

Phone.com's unique features

Call Transfer
Virtual Voicemail
Call Queues
IVR / Voice Recognition

Pricing

Value for money

4.4

0.7

3.7

What users say about RingCentral Video's value for money

Read all reviews

Very good features for the money and love to see how it keeps getting better with new features added and performance improving.

Rex S.

Janna was my technical support representative and she was excellent. She had a great attitude.

MK

Mandy K.

Categories in common

Features

Total

17

57

46

features in common

17

features in common

Zoho Meeting's unique features

Scheduling
Reminders
Event Management
Internal Meetings

Phone.com's unique features

Call Transfer
Virtual Voicemail
Private Chat
HD Audio/Video

Pricing

Starting from

€0/month

Value for money

4.6

0.9

3.7

What users say about Zoho Meeting's value for money

Read all reviews

Great experience obtaining good benefits, we keep an accurate follow-up of each budget or perspective, the best webinar to make presentations and product promotions, and communicate with the team.

William K.

Very easy to implement and customize, if you have other Zoho app you could have a very practical integration between all data. Voice quality is good, interface is nice.

MC

Mehmet C.

Categories in common

Features

Total

7

60

46

features in common

7

features in common

Hiver's unique features

Email Templates
Queue Management
Workflow Configuration
Assignment Management

Phone.com's unique features

Call Routing
Virtual Call Center
Meeting Management
VoIP Connection

Pricing

Starting from

$15/month

Value for money

4.5

0.8

3.7

What users say about Hiver's value for money

Read all reviews

We have had a great experience with Hiver. It has really improved our customer service and any time I have had a question or issue their tech support was ready to help.

AW

Amanda W.

I really enjoy the save and close feature when I know an issue has been resolved. It helps me keep track of everything I need in my busy job.

pp

priyanka p.

Categories in common

Remote Work

Features

Total

8

18

46

features in common

8

features in common

ClickShare Conference's unique features

Communication Management
Real Time Monitoring
Two-Way Audio & Video
Reminders

Phone.com's unique features

Call Screening
Virtual Call Center
Audio/Video Recording
VoIP Connection

Pricing

Value for money

4.3

0.6

3.7

What users say about ClickShare Conference's value for money

Read all reviews

Easy of use, and stability of connection are two of the best features of this product, the fact that its wireless and it has small size is a good too.

CG

Carlos G.

It's been great the connection is very stable and reliable, I loved the customer service as well, they were there when I needed which is the best.

CG

Carlos G.

Categories in common

Features

Total

17

69

46

features in common

17

features in common

LiveWebinar's unique features

Scheduling
Video Call Recording
Calendar Sync
Document Storage

Phone.com's unique features

Call Transfer
Virtual Voicemail
Audio Calls
HD Audio/Video

Pricing

Starting from

$0

Value for money

4.7

1.0

3.7

What users say about LiveWebinar's value for money

Read all reviews

The software is easy to use and is quite flexible, though I see some improvements, which I have shared with you. Customer support is outstanding.

DP

Daniel P.

I also love that it's not hackable like Zoom is. The interface is clean, professional, not too active or fancy or trendy - it works very well for business settings.

AR

Anonymous Reviewer

Categories in common

Features

Total

26

107

46

features in common

26

features in common

GoTo Meeting's unique features

Notes Management
Knowledge Management
Session Recording
Live Chat

Phone.com's unique features

Virtual Call Center
Call Logging
Call Queues
Call Screening

Pricing

Starting from

$14/month

Value for money

4.3

0.6

3.7

What users say about GoTo Meeting's value for money

Read all reviews

It is a good software for teaching purposes, very fast the installation and it is not too expensive. If you have a few students is the best solution.

Ediabel P.

What I also loved was the quality in which meetings were being recorded In. They also provide a feature where you can save and share each recordings with others.

JW

Jason W.

Categories in common

Features

Total

33

215

46

features in common

33

features in common

Digital Samba's unique features

Question Library
Video Streaming
@mentions
Audience Engagement

Phone.com's unique features

Virtual Voicemail
Unified Communications
SIP Trunking
Call Screening

Pricing

Value for money

4.9

1.2

3.7

What users say about Digital Samba's value for money

Read all reviews

I love using Samba because it's super easy to use - to create meetings, invite people and most of all, I love that it is browser based - no need to install anything.

Kristina B.

I also love how easy it is to set up and join meetings. If I have a meeting with a potential client, I can organise it and send out invites in minutes.

Glenn S.

Categories in common

Features

Total

29

102

46

features in common

29

features in common

TalkChief's unique features

Performance Management
Real Time Reporting
Call List Management
Workflow Management

Phone.com's unique features

Audio Calls
Audio/Video Recording
Screen Sharing
HD Audio/Video

Categories in common

Features

Total

25

61

46

features in common

25

features in common

AnyMeeting's unique features

Calendar Management
Conferencing
Presenter Control Management
Live Chat

Phone.com's unique features

Virtual Call Center
Call Logging
IVR / Voice Recognition
Call Screening

Pricing

Starting from

$48/month

Value for money

4.2

0.5

3.7

What users say about AnyMeeting's value for money

Read all reviews

Good price for great functionality. Easy to allow my clients to take over the presentation.

Douglas C.

It allows you to share your slides so you don't have to do a screen share. Also, the recording and storage space is amazing.

AR

Aryana R.

Categories in common

Features

Total

23

99

46

features in common

23

features in common

Revenue.io's unique features

Code-free Development
Call Transcription
Call Disposition
Attribution Modeling

Phone.com's unique features

Virtual Voicemail
Call Center Management
Custom Greetings/Messages
VoIP

Pricing

Value for money

4.7

1.0

3.7

What users say about Revenue.io's value for money

Read all reviews

Good integration with salesforce. Has good call coaching tools that allow us to look for certain keywords and phrases while coaching.

Tim E.

Anytime you end a call, you get an annoying Warning message saying that you have not yet logged the call.

WW

Wolf W.

Categories in common

Features

Total

20

80

46

features in common

20

features in common

ZIWO's unique features

Call Tracking Metrics
Alerts / Escalation
Ring Groups
Queue Management

Phone.com's unique features

Mobile Access
Electronic Hand Raising
Audio/Video Recording
Presentation Streaming

Pricing

Starting from

$40/month

Value for money

4.6

0.9

3.7

What users say about ZIWO's value for money

Read all reviews

All in all, we enjoyed the service, the customer service and the team assistance on us has been superb.

JO

Janine O.

I have been working on ziwo for almost 10 months now, i like its features! very helpful for multitaskers! call clarity 10/10 easy dialer for international and local calls.

ha

hafsa a.

Categories in common

Features

Total

7

93

46

features in common

7

features in common

Hubstaff's unique features

Timesheet Management
Driver Management
Overtime Calculation
Invoice Management

Phone.com's unique features

Real-Time Chat
Virtual Call Center
Video Conferencing
VoIP Connection

Pricing

Starting from

$0

Value for money

4.5

0.8

3.7

What users say about Hubstaff's value for money

Read all reviews

Online time sheets specifically have been useful and easy to use. I absolutely love it and has saved time and money for my company.

Austin B.

The ease of use and wonderful customer service. I like this as an alternative to our prior platform am as well as our contractors prefer it.

MT

Melissa T.

Categories in common

Remote Work

Features

Total

10

96

46

features in common

10

features in common

MyHub's unique features

Benchmarking
Commenting/Notes
Discussions / Forums
Document Management

Phone.com's unique features

SIP Trunking
Virtual Voicemail
Caller ID
Call Transfer

Pricing

Value for money

4.9

1.2

3.7

What users say about MyHub's value for money

Read all reviews

They provided great advice, recommendations and tips on how to get the best out of the solution.

Caroline M.

It's very easy to use - I've already seen powerful updates - but very graphically based for the non-techy user. The ability to control permission for the users is also amazing.

LA

Lee A.

Categories in common

Remote Work

Features

Total

8

64

46

features in common

8

features in common

Digital Assistant's unique features

Multi-Channel Communication
Task Management
Digital Asset Management
Natural Language Processing

Phone.com's unique features

Real-Time Chat
Virtual Call Center
Meeting Management
VoIP Connection

Categories in common

Remote Work

Features

Total

17

78

46

features in common

17

features in common

Slack's unique features

In-App Training
Team Chat
Interaction Tracking
Real Time Synchronization

Phone.com's unique features

Virtual Call Center
Call Logging
Audio/Video Recording
IVR / Voice Recognition

Pricing

Starting from

$0/month

Value for money

4.6

0.9

3.7

What users say about Slack's value for money

Read all reviews

The best features of Slack are its innovative interface and easy to use features. Slack makes it simple, and even kind of fun, to communicate with your coworkers quickly.

AR

Anonymous Reviewer

While they are only visible to me, I am always worried that I accidentally posted something wrong.

AR

Anonymous Reviewer

Categories in common

Features

Total

18

76

46

features in common

18

features in common

Vectera's unique features

Screen Recording
Scheduling
Commenting/Notes
Internal Meetings

Phone.com's unique features

Call Transfer
Virtual Voicemail
Call Conferencing
Custom Greetings/Messages

Pricing

Starting from

$0/month

Value for money

4.9

1.2

3.7

What users say about Vectera's value for money

Read all reviews

Vectera is a great helping hand for any language coach, exam coach or experienced tutor working online. It is splendid, adorable, it is impressive and flawless.

Olga B.

Besides the great customer service, it's VERY easy for clients to access the meeting room. Cobrowse is amazing for training and tech support.

VF

Vickie F.

Categories in common

Features

Total

5

51

46

features in common

5

features in common

Freshchat's unique features

Task Management
Surveys & Feedback
Customer Support
Pre-Configured Bot

Phone.com's unique features

International Calling
Virtual Call Center
Meeting Management
VoIP Connection

Pricing

Starting from

$0/month

Value for money

4.0

0.3

3.7

What users say about Freshchat's value for money

Read all reviews

I like that I can message my team and customers in an intuitive way. I like that I can collect data from the people I want and "put them separately", like a favorite tag.

Muneeba F.

I found it a bit difficult to incorporate in my website. The messages that I read in the morning accumulated in the inbox but with no real customer's names, so I was unable to know who was who.

Virginia G.

Categories in common

Remote Work

Phone.com Alternatives & Competitors

Top 10 free alternatives

GoTo Connect

VirtualPBX

Freshdesk Contact Center

Aircall

CloudCall

Talkroute

Dixa

ULTATEL Cloud Business Phone System

UCx

Channels

LiveAgent

CloudMeet

Webex

Ringover

CoScreen

VidyoConnect

RingCentral Video

Zoho Meeting

Hiver

ClickShare Conference

LiveWebinar

GoTo Meeting

Digital Samba

TalkChief

AnyMeeting

Revenue.io

ZIWO

Hubstaff

MyHub

Digital Assistant

Slack

Vectera

Freshchat

OneLogin