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Phone.com

3.7
(67)

Write a review

Communicate Better

(8)

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Phone.com Pricing, Features, Reviews and Alternatives

Phone.com FAQs

Q. What type of pricing plans does Phone.com offer?

Phone.com has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Phone.com?

Phone.com has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business


Q. What languages does Phone.com support?

Phone.com supports the following languages:
English


Q. Does Phone.com support mobile devices?

Phone.com supports the following devices:
Android, iPad, iPhone


Q. Does Phone.com offer an API?

Yes, Phone.com has an API available for use.


Q. What level of support does Phone.com offer?

Phone.com offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support

Phone.com product overview

What is Phone.com?

Phone.com is the leading cloud-based phone company focused on the needs of small businesses and entrepreneurs. In addition to offering a variety of innovative, customizable and cost-effective communications solutions, Phone.com delivers award-winning U.S. based customer support to more than 25,000 customers across America. Visit us at http://www.phone.com to learn more.

Key benefits of using Phone.com

• Award winning 24x7 U.S. based customer support
• The lowest cost, no long-term commitment phone service in the market
• Toll free of local numbers included
• Unlimited extensions and voicemails
• Free dedicated conference call room with all plans
• Greetings, menus and hold music to create a big company presence
• Call forwarding with advanced rules and customization

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Documentation
Live Online
Videos
Webinars

Not sure about Phone.com? Compare it with a popular alternative

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

15.95

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Phone.com pricing information

Value for money

3.5

/5

67

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Phone.com features

Functionality

3.7

/5

67

Total features

49

8 categories

Most valued features by users

Reporting/Analytics
API
Alerts/Notifications
Contact Management
Call Recording
Mobile Access
Call Routing
Call Monitoring

Functionality contenders

Phone.com users reviews

Overall Rating

3.7

/5

67

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.4/10
Rating distribution

5

4

3

2

1

28

17

5

7

10

Pros
My experience with Phone.com has been a wonderful experience. I will continue to use phone.com due to the wonderful customer service, the price and the ease of use.
Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.
AMAZING customer service/support. Easy configuration and sensible flow/interface.
Cons
Terrible user interface. No way to resend a fax through the dashboard.
When you contact customer support, there is no urgency for them to assist you and never return your phone calls or emails. This is highly unprofessional as a business.
So let this review be your warning. The low price comes with a massive.

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