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PIMS Dialer

Predictive dialer software for enterprise call centers

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PIMS Dialer Pricing

Pricing overview

Value for money rating

4.5

/5

21

Price starts from

150

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

$150 per user, per month.

Pims Auto Dialer offer straightforward and affordable pricing per user, per month with unlimited outbound domestic minutes, no minimum users and no lengthy contracts.

What users say

On top of these great features, they have technicians on the phone live, ready to help you and your staff 9-5 Mon-Fri. Great company, great service and unmatched value for the money.

ES

Ekaterina S.

Being that I am a small company the service they provide for a single user and for the price and what you get is amazing. I shopped around for a month or so and they were the best outfit.

MA

Michael A.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Maximum Functionality at minimal price

Reviewed 6 years ago

When we first started our search for a dialer it appeared we'd be price-limited to a basic power dialer, something that basically just dials the number for you when you tell it to. We were blown away by the full list of features that were available with PIMS at an extremely reasonable price. Down time has been under 5 hours over the entire year and that included scheduled maintenance! I really enjoy working with this company and look forward to long lasting business relationship with them.

Pros

It is a fully functional dialer effective for a single rep but can be scaled up to include as many reps as needed. Can act as a power dialer, predictive dialer and can be used for Press '1' campaigns.

Cons

The included instructions can be a bit vague but the guys at PIMS are always able to explain everything we don't understand.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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A great bang for your buck

Reviewed 6 years ago

by far this is the biggest bang for my buck but the only downfall is that it is a little outdated and difficult to use

Pros

cost

Cons

technology is outdated

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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So glad to have found PIMS

Reviewed 6 years ago

PIMS Dialer has got to be the best value for your money. I have used PIMS for almost one year now. Compared to other dialers I have used (about five) I can say PIMS is very dependable and simple. Although the design and features seem a bit rusty, the functionality of the dialer is solid. NO complaints when it comes to functionality. Some of my favorite highlights are dialing high-speed (up to four numbers at once) and the customized call disposition. So far, Customer Support has been outstanding. I can usually get a hold of someone on the phone, but if not, I am glad to say I haven't waited longer than 24 hours for a response when I need help. The technical issues I have experienced were quite minor and

Pros

It's very dependable, gets the job done

Cons

The design is unattractive

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly

Reviewed 5 years ago

The Pimsware team has been great and easy to work with! Being that I am a small company the service they provide for a single user and for the price and what you get is amazing. I shopped around for a month or so and they were the best outfit!

Pros

The features it has everything you can think of.

Cons

The way the data is imported you have to have the full name in one data cell. same for address etc. It would be nice if the system auto did that step

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Value

Reviewed 6 years ago

Have used other suppliers but pricing was way to high best service - reasonable cost good tech support

Pros

easy to use

Cons

can only download 3#s per contact

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best Dialer

Reviewed 7 years ago

System: - easy to use - dialer exceeded our expectations - helped our business to grow - yielded productivity and efficiency, therefore, more income and saving cost for the business - most affordable dialer in the market that gives us unlimited talk time - good call quality Services - people from PIMS are accommodating on our requests - since our business is new with this system, they clearly explained how we can set-up and use the dialer - even after setting up and starting the system, their representatives and IT folks gave us a call to see on how we are using the dialer and if there are any further questions

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best Web Based Dialer Solution!

Reviewed 7 years ago

The Pims Dialer is a very efficient, cost effective, and easy to use dialer solution with a fixed per user cost that allows you to maximize usage and productivity with live and ivr campaigns on a daily basis to achieve your marketing or collections goals. The Pims sales, customer service and tech support staff are always responsive and attentive to our needs, I would highly recommend this solution over any others currently available in the market.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best Dialer we have ever worked with!

Reviewed 7 years ago

Being a small marketing company and looking for a phone solution that is cost efficient, reliable, and has multiple can be difficult. I have spent many hours researching, testing, hoping to find the perfect system that meets our needs now, and later down the road as we grow. The PIMS Dialer seems to fit the bill. This system runs perfect with just one rep logged in and that is great for a small marketing company that will fluctuate with reps logging in and out.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good value

Reviewed 6 years ago

we love the dialer and the value is great!! would recommend others to try the service!! the onboarding went really smooth!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Open source dialer-great value for money! Great service and support.

Reviewed 7 years ago

I have been working with dialers since 2011. Open source dialers are great, functional and affordable. PIMs customised to perfection with great, user friendly interface at the agent and the administrative sites. On top of these great features, they have technicians on the phone live, ready to help you and your staff 9-5 Mon-Fri! Great company, great service and unmatched value for the money! Highly recommended!

Pros

No pros were added to this review

Cons

No cons were added to this review