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Plum Voice Hosted IVR vs Conrep Comparison

Overview

Plum Vfocuses solely on IVR, providing the products, services and tools businesses need to deliver superior automated communication

Conrep is a web-based applicant tracking & PSA (professional services automation) software which enables consulting, staffing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$40.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(12)

5

4

3

2

1

9

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(39)

5

4

3

2

1

22

14

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

What I like most is the ease of use. Our account representative is also very responsive and helpful.
Moist appealing to me is the ease of user and functionality. The interface for even someone like me ( not the most technically sound) was easy to understand and use.
The up-time is great and the ease of use is excellent.

Pros

All I need to do is input the data and this software does most of the work for me. I can run reports with ease knowing that I’m in good hands.
And I am using for more than 4 years now and their support persons were extremely polite and helpful.
Each month it is improving and getting better suited for us.

Cons

I don't have anything to complain about. I came to Plum already having experience in this industry and they're delivering everything I need.
Difficult to say - as I have not directly used two systems in a comparison mode.
My only request is that I wish we had more reporting features, but understand this is likely due to the limited features we have due to our own business model.

Cons

This software has compatibility issue, which I hate about it the most.
The main problem I have with this software is the speed.
I find the price of the software quite costly and I believe they should reduce the cost.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features24
  • A/B Testing
  • API
  • Accounting Management
  • Activity Management
  • Agile Software Development
  • Applicant Tracking
  • Approval Process Control
  • Assignment Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Biometrics
  • Budgeting
  • Calendar Management
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Caller ID
  • Commission Management
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Configuration Management
  • Content Management
  • Custom Fields
  • Data Mapping
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Employee Management
  • Employee Onboarding
  • HIPAA Compliance
  • HR Management
  • IVR / Voice Recognition
  • Jobs Board Integration
  • Lifecycle Management
  • Mail Merge
  • Pipeline Management
  • Prioritizing
  • Project Planning
  • Project Time Tracking
  • Prospecting Tools
  • QuickBooks Integration
  • Real Time Data
  • Receiving
  • Reporting & Statistics
  • Requisition Management
  • Role-Based Permissions
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Text to Speech
  • Third Party Integration
  • Timesheets
  • WYSIWYG Editor
  • Total features34
  • A/B Testing
  • API
  • Accounting Management
  • Activity Management
  • Agile Software Development
  • Applicant Tracking
  • Approval Process Control
  • Assignment Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Biometrics
  • Budgeting
  • Calendar Management
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Caller ID
  • Commission Management
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Configuration Management
  • Content Management
  • Custom Fields
  • Data Mapping
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Employee Management
  • Employee Onboarding
  • HIPAA Compliance
  • HR Management
  • IVR / Voice Recognition
  • Jobs Board Integration
  • Lifecycle Management
  • Mail Merge
  • Pipeline Management
  • Prioritizing
  • Project Planning
  • Project Time Tracking
  • Prospecting Tools
  • QuickBooks Integration
  • Real Time Data
  • Receiving
  • Reporting & Statistics
  • Requisition Management
  • Role-Based Permissions
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Text to Speech
  • Third Party Integration
  • Timesheets
  • WYSIWYG Editor

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations7
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Plum Voice Hosted IVR vs. Conrep

See how Plum Voice Hosted IVR and Conrep stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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