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Plum Voice Hosted IVR vs Humi Comparison

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Overview

Plum Vfocuses solely on IVR, providing the products, services and tools businesses need to deliver superior automated communication

Humi is a cloud-based human resources, benefits, and payroll management platform designed for small to medium businesses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(12)

5

4

3

2

1

9

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(15)

5

4

3

2

1

11

1

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

What I like most is the ease of use. Our account representative is also very responsive and helpful.
Moist appealing to me is the ease of user and functionality. The interface for even someone like me ( not the most technically sound) was easy to understand and use.
The up-time is great and the ease of use is excellent.

Pros

Has fairly good basic HRIS functionality, easy to set up and use with a good price point. Company was very responsive during the sales process.
Working with [SENSITIVE CONTENT HIDDEN] has been perfectly seamless. Humi is a fantastic product, supported by a wonderful team of people.
The product itself was created to be very user friendly and customizable. It has good potential and serves the needs of a smaller company.

Cons

I don't have anything to complain about. I came to Plum already having experience in this industry and they're delivering everything I need.
Difficult to say - as I have not directly used two systems in a comparison mode.
My only request is that I wish we had more reporting features, but understand this is likely due to the limited features we have due to our own business model.

Cons

Disappointed with the product and my experience. Oversold on the capabilities.
From what I can tell there are hundreds of features. Ll update my review should I encounter anything else.
Humi has completely cut down the admin we used to do when tracking payroll or vacations.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features24
  • 360 Degree Feedback
  • A/B Testing
  • API
  • Agile Software Development
  • Alerts / Escalation
  • Applicant Tracking
  • Benefits Management
  • Biometrics
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Caller ID
  • Charting
  • Communication Management
  • Compensation Management
  • Compliance Management
  • Computer Telephony Integration
  • Custom Charts
  • Data Filtering
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Deduction Management
  • Direct Deposit
  • Document Management
  • Drag & Drop Interface
  • Email Alerts
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Engagement Analytics
  • HIPAA Compliance
  • Human Resource Integration
  • IVR / Voice Recognition
  • Job Tracking
  • Leave Tracking
  • Lifecycle Management
  • Multiple User Accounts
  • Organizational Charting
  • Payroll Integration
  • Payroll Management
  • Performance Management
  • Performance Reports
  • Policy Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Role Management
  • Role-Based Permissions
  • Secure Data Storage
  • Self Service Portal
  • Sick Leave Tracking
  • Status Tracking
  • Surveys & Feedback
  • Text to Speech
  • Time Clock
  • Time Off Requests
  • Timeline Management
  • Timesheets
  • User Defined Attributes
  • Visual Analytics
  • Total features47
  • 360 Degree Feedback
  • A/B Testing
  • API
  • Agile Software Development
  • Alerts / Escalation
  • Applicant Tracking
  • Benefits Management
  • Biometrics
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Caller ID
  • Charting
  • Communication Management
  • Compensation Management
  • Compliance Management
  • Computer Telephony Integration
  • Custom Charts
  • Data Filtering
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Deduction Management
  • Direct Deposit
  • Document Management
  • Drag & Drop Interface
  • Email Alerts
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Engagement Analytics
  • HIPAA Compliance
  • Human Resource Integration
  • IVR / Voice Recognition
  • Job Tracking
  • Leave Tracking
  • Lifecycle Management
  • Multiple User Accounts
  • Organizational Charting
  • Payroll Integration
  • Payroll Management
  • Performance Management
  • Performance Reports
  • Policy Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Role Management
  • Role-Based Permissions
  • Secure Data Storage
  • Self Service Portal
  • Sick Leave Tracking
  • Status Tracking
  • Surveys & Feedback
  • Text to Speech
  • Time Clock
  • Time Off Requests
  • Timeline Management
  • Timesheets
  • User Defined Attributes
  • Visual Analytics

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations5
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Plum Voice Hosted IVR vs. Humi

See how Plum Voice Hosted IVR and Humi stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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