App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Total
32
151
33
features in common
32
features in common
Genesys Cloud CX user ratings
Top features
IVR/Voice Recognition
Call Transfer
Third-Party Integrations
Plum Voice user ratings
Top features
Call Logging
Call Scripting
Reporting & Statistics
Pricing
Starting from
$75/month
Value for money
What users say about Genesys Cloud CX's value for money
Categories in common
Total
29
182
33
features in common
29
features in common
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
Plum Voice user ratings
Top features
Call Logging
Call Scripting
Reporting & Statistics
Pricing
Starting from
$55/month
Value for money
What users say about Zendesk Suite's value for money
Categories in common