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Plum Voice Hosted IVR vs TimeClock Plus Comparison

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Overview

Plum Vfocuses solely on IVR, providing the products, services and tools businesses need to deliver superior automated communication

TimeClock Plus is a cloud-based workforce management solution that enables public and private organizations to manage time...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(12)

5

4

3

2

1

9

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

99

56

11

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

What I like most is the ease of use. Our account representative is also very responsive and helpful.
Moist appealing to me is the ease of user and functionality. The interface for even someone like me ( not the most technically sound) was easy to understand and use.
The up-time is great and the ease of use is excellent.

Pros

Easy to fix when people forget to clock in and out. The reports are a great asset and being able to narrow things down by job code is a great plus.
I like this software because it is user friendly, the Time Clock Plus staff is amazing and very helpful. I get updates all the time and am offered help at every turn.
Seamless Integration with our ERP - Infinite Visions has been a big labor saver. The ease of the use of the product for end users is pretty good, with a modern, well designed UI.

Cons

I don't have anything to complain about. I came to Plum already having experience in this industry and they're delivering everything I need.
Difficult to say - as I have not directly used two systems in a comparison mode.
My only request is that I wish we had more reporting features, but understand this is likely due to the limited features we have due to our own business model.

Cons

We then have to have our supervisor go in and fix the errors. This software is especially difficult for 10 minute breaks.
I dislike how difficult it is to initially set up on a phone.
Essentially this company lied about what I was purchasing and the time myself and my staff would need to spend on it.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features24
  • A/B Testing
  • API
  • Absence Management
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Software Development
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Billing Rate Management
  • Biometrics
  • Budgeting
  • Calendar Management
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Caller ID
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Contractor Management
  • Custom Fields
  • Data Import
  • Data Mapping
  • Drag & Drop Interface
  • ERP Integration
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • Filtered Views
  • Forecasting
  • Geolocation
  • HIPAA Compliance
  • Human Resource Integration
  • IVR / Voice Recognition
  • Job Costing
  • Labor Cost Reporting
  • Labor Management
  • Labor Projection
  • Leave Tracking
  • Lifecycle Management
  • Multiple Projects
  • Overtime Calculation
  • POS
  • Payroll Integration
  • Payroll Management
  • Performance Appraisal
  • Policy Management
  • Project Time Tracking
  • Project Tracking
  • QuickBooks Integration
  • Real Time Data
  • Reporting & Statistics
  • Role-Based Permissions
  • Secure Data Storage
  • Self Service Portal
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Status Tracking
  • Task Management
  • Template Management
  • Text to Speech
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Widgets
  • Work History
  • Work Order Management
  • Workstation Tracking
  • Total features59
  • A/B Testing
  • API
  • Absence Management
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Software Development
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Billing Rate Management
  • Biometrics
  • Budgeting
  • Calendar Management
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Caller ID
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Contractor Management
  • Custom Fields
  • Data Import
  • Data Mapping
  • Drag & Drop Interface
  • ERP Integration
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • Filtered Views
  • Forecasting
  • Geolocation
  • HIPAA Compliance
  • Human Resource Integration
  • IVR / Voice Recognition
  • Job Costing
  • Labor Cost Reporting
  • Labor Management
  • Labor Projection
  • Leave Tracking
  • Lifecycle Management
  • Multiple Projects
  • Overtime Calculation
  • POS
  • Payroll Integration
  • Payroll Management
  • Performance Appraisal
  • Policy Management
  • Project Time Tracking
  • Project Tracking
  • QuickBooks Integration
  • Real Time Data
  • Reporting & Statistics
  • Role-Based Permissions
  • Secure Data Storage
  • Self Service Portal
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Status Tracking
  • Task Management
  • Template Management
  • Text to Speech
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Widgets
  • Work History
  • Work Order Management
  • Workstation Tracking

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations18
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Plum Voice Hosted IVR vs. TimeClock Plus

See how Plum Voice Hosted IVR and TimeClock Plus stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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