Plum Voice Hosted IVR Pricing Plan & Cost Guide

Plum Voice Hosted IVR

Automated phone calls and contact center processes

4.77/5 (13 reviews)

Plum Voice Hosted IVR Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Contact The Plum Group for detailed pricing.

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Plum Voice Hosted IVR Pricing Reviews

Pros
  • What I like most is the ease of use. Our account representative is also very responsive and helpful.Rosie G.Read the full review
  • Our ability to annually configure a large, complex survey using the Plum Voice interface has been very helpful over the last seven years. And, customer service has been excellent.Michael S.Read the full review
  • The up-time is great and the ease of use is excellent.Verified ReviewerRead the full review
Cons
  • I don't have anything to complain about. I came to Plum already having experience in this industry and they're delivering everything I need.Mike B.Read the full review
  • Difficult to say - as I have not directly used two systems in a comparison mode.Al B.Read the full review
  • My only request is that I wish we had more reporting features, but understand this is likely due to the limited features we have due to our own business model.Rosie G.Read the full review
100%
recommended this to a friend or a colleague

1 reviewers had the following to say about Plum Voice Hosted IVR's pricing:

Al Brandano

The Voice Library - Review

Used monthly for 2+ years
Reviewed 2019-06-17
Review Source: Capterra

WE have been in partnership for over 10 years, new innovations, great customer service , easy to use platforms, and cost value... why would I change?

Pros
Moist appealing to me is the ease of user and functionality. The interface for even someone like me ( not the most technically sound) was easy to understand and use.

Cons
Difficult to say - as I have not directly used two systems in a comparison mode.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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