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Plum Voice Hosted IVR Pricing Plan & Cost Guide

Plum Voice Hosted IVR

Automated phone calls and contact center processes

4.77/5 (13 reviews)
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Plum Voice Hosted IVR Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Contact The Plum Group for detailed pricing.

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Plum Voice Hosted IVR Pricing Reviews

Pros
  • What I like most is the ease of use. Our account representative is also very responsive and helpful.Rosie G.Read the full review
  • Our ability to annually configure a large, complex survey using the Plum Voice interface has been very helpful over the last seven years. And, customer service has been excellent.Michael S.Read the full review
  • The up-time is great and the ease of use is excellent.Verified ReviewerRead the full review
Cons
  • I don't have anything to complain about. I came to Plum already having experience in this industry and they're delivering everything I need.Mike B.Read the full review
  • Difficult to say - as I have not directly used two systems in a comparison mode.Al B.Read the full review
  • My only request is that I wish we had more reporting features, but understand this is likely due to the limited features we have due to our own business model.Rosie G.Read the full review
Overall rating
4.8
/5
100%
positive reviews
100%
recommended this to a friend or a colleague

1 reviewers had the following to say about Plum Voice Hosted IVR's pricing:

Al Brandano

The Voice Library - Review

Used monthly for 2+ years
Reviewed 2019-06-17
Review Source: Capterra

WE have been in partnership for over 10 years, new innovations, great customer service , easy to use platforms, and cost value... why would I change?

Pros
Moist appealing to me is the ease of user and functionality. The interface for even someone like me ( not the most technically sound) was easy to understand and use.

Cons
Difficult to say - as I have not directly used two systems in a comparison mode.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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