What further impressed me was when I discovered a bug; their swift response and quick resolution indicated a genuine commitment to user feedback.
The client is very happy and at ease that we have a reliable emergency notification system. It was simple to set up and user friendly when making frequent changes to group lists.
RedFlag is a great tool for our organization to quickly get out important notifications to all our staff, tenants and vendors.
Due to Penn policy, however, we are not allowed to alert our community of immediate emergencies. We must rely on fire alert systems or Penn proper for information about an incident.
We have not yet had to use it for its native purpose - crisis communication.
Our objective with buying this service was to alert the Penn Museum community of disruptions of critical systems in our building.