RedFlag Reviews - Pros & Cons, Ratings & more

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RedFlag by PocketStop is a mass notification system for businesses and teams of all sizes, which allows users to trigger notifications across multiple platforms including email, SMS, voice call, and social media, for purposes such as emergency alerts, internal communications, and staffing notices

RedFlag

Android

Linux

Web-based

Windows

iPad

iPhone

Network Administrator

What further impressed me was when I discovered a bug; their swift response and quick resolution indicated a genuine commitment to user feedback.

Manager, Corporate Services

I've had a great experience with the Redflag software and team. The application is very easy to use and is extremely helpful in times where we need to communicate to the masses.

Network Manager

Excellent customer service and reliable and easy to use software.

Director of Food and Nutrition Services

It's simple to track and very easy to determine what would need additional follow-up. All in all, it has been a great experience.

Project Manager

Not only is the software user friendly, but the customer support is helpful and ready to respond to questions.

Developer

RedFlag can, in general, be a useful tool for organisations seeking to communicate during crises quickly and effectively.

IT Director

Redflag helps us accomplish this while integrating with our HR database to always have the most up to date contact information.

I liked the fact that you can send notifications not only from your computer but from your smart phone.

Employee Experience

Ease of use, love being able to schedule text messages to our team at selected times.

Content Manager

Thirdly, I love its voice messages feature as it allows me to send across a bulk of information in a few minutes as compared to typing long messages.

What I appreciate most about Redflag is its effortless integration with MS Teams and Azure AD. Retrieving the AD roster, implementing SSO, and integrating with Teams is just a few clicks away.

Chief Information Security and Technology Officer

Ease of use and the many features including Teams integration.

IT Project Leader

Due to Penn policy, however, we are not allowed to alert our community of immediate emergencies. We must rely on fire alert systems or Penn proper for information about an incident.

Our objective with buying this service was to alert the Penn Museum community of disruptions of critical systems in our building.

Associate Director, Vice President - HR Program Management Office

This may sound silly, but the only thing I dislike about RedFlag is the fact that I wasn't introduced to them sooner.

VP of Operations

The delay time between answering a phone call and the voice message starting. The fact that the email isn't able to incorporate our company logo.

xMatters

Konexus

Fantastic and reliable product that is easy to use and adopt.

Redflag - Improving our Company's Communication

We have only used the tool during Fire Alarms, and it has performed to our expectations.  Customer support has generally been very good and responsive.

Great ENS for companies looking for basic functionality

Effective tool for emergency communication  

Currently RedFlag is meeting all our needs for Incident Response, and we will continue to use this product and recommend to others.

Review of RedFlag for Incident Response

My experience with RedFlag has been commendable. Beyond its intuitive interface, their customer support truly stands out. We started with a 30-day free trial and, nearing its end, were uncertain about our next steps. Recognizing our needs, the team generously extended our trial for an additional two weeks. What further impressed me was when I discovered a bug; their swift response and quick resolution indicated a genuine commitment to user feedback. It's evident they highly value their customers, and I wholeheartedly appreciate that.

User Friendly platform and easy implementation 

RedFlag helps us reach all of our employees when we need it most

Available when needed, for after-hours emergency contacts

RedFlag is necessary in this day and age

Overall, we have thoroughly enjoyed this product and our employees have grown accustomed to its functionality and speed. We have not yet had to use it for its native purpose - crisis communication. However, we are confident that it would reach the right people in the fastest time possible.

Effective Mass Communication Tool for Safety and Updates

It's been terrific. Once we became familiar with how it operates, we were able to send out clear and consistent communications to staff, resident family members, or any combination involved. It's simple to track and very easy to determine what would need additional follow-up. All in all, it has been a great experience! 

Great platform!

My overall experience with RedFlag is truly great and easy. I love a simple software process to communicate with our many contacts. I know when I create a message/template and schedule it, the message is sent out with easy. RedFlag takes the hassle away of the unknown.

Keeps the Communication Flowing!!

Overall, my organization has had a good experience with Red Flag and the services it provides.

Red Flag is Helpful to Our Team

Game changer for internal comms

Great product and very easy to use and deploy. Tech savvy employees will pick it up right away and be ready to send out notifications.

Excellent Emergency Notification Software

Great product and great value. Works better than expected and is essential tool for our company

Great Product

For the most part it's easy to use

A Must Have Application for any Mass Communication

Red flag feedback

Great Mass Communication Tool

Worth its weight in gold

Have you ever had to manually contact thousands of employees during a time of crisis? As in, establish calling trees and try endlessly to get in touch to make sure they're okay? DITTO! That was our reality up until RedFlag came into the picture! What was once manual and very heavy lifting has now turned into smooth communication via channels that offer flexibility to our employees during already difficult times.  Some might say "well don't those types of blast communications take the human touch out of equation?" Not at all the case. RedFlag tools allow you to interact directly with employees, and for those employees who might need a little extra support during difficult times - we spring into action to help. In fact, having the technology and analytics from RedFlag allows us to identify those in need much faster so we can ensure they are supported and have the resources they need. 

Game Changer!

Handling a company with branches in multiple locations across the nation can be quite a task. It’s your duty to ensure the safety of your employees, and doing so while being based in a single location seemed like a great challenge. That’s where RedFlag came into the picture for us! This software made it super easy for us to send out emergency notifications to our employees within seconds. Be it inclement weather fire drills, this tool has helped us send out alerts for it all. It has also improved our internal communication. 

RedFlag is the True Game-Changer in Emergency Communication

More Effective, Less Effort! 

We use RedFlag to communicate instant messages to our mall tenants when we have to.  We had two hurricane situations  a few months ago wherein we needed to inform tenants of the mall if we will close or not.  Our messages we’re received timely by tenant contacts on our list and these were received simultaneously via their email and smart phones.  We received many praises and positive comments during those challenging times not only from our tenants but also from the management staff, service providers and most important of all the mall owners.  It is definitely an essential communication tool during crisis situations.  

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