RedFlag Reviews

As an organization in the Hospitality industry, our employees' ability to access timely and important information is vastly different depending on their individual roles. Many of our team members do not have email accounts and some are on the floor serving and away from a computer all day. In order to reach our employees where they are at, it was important for us to find a tool which would allow us to share dynamic and emergency notifications with our team members to their mobile devices quickly and easily. Redflag helps us accomplish this while integrating with our HR database to always have the most up to date contact information.

Implementation took some time and patience especially considering we were integrating Redflag with our HR database, but once connected, it has worked flawlessly with no IT maintenance.

Price to value. Compared to products like Everbridge, Redflag is a low cost system that met most of our Emergency Notification System needs. We are syncing it with our HR system to get nightly updates on all employee information, ensuring communications at critical times.

There is currently no functionality that can alert an administrator when there is any type of event in your area or an area where employees may reside. As a company with employees on several continents, it would be helpful to know if there are any staff that are in need of assistance or that we can do wellness checks on.

The ease of sending messages and the immediate communication is received

Email communication- some duplication in messages

What I appreciate most about Redflag is its effortless integration with MS Teams and Azure AD. Retrieving the AD roster, implementing SSO, and integrating with Teams is just a few clicks away. Given that our communication predominantly relies on MS Teams, this feature is invaluable to us. It ensures that our integration is not just seamless but also hassle-free. When stacked against other vendors, Redflag distinctly takes the lead with this functionality. Highly recommended!

While I've found a lot to appreciate with Redflag, there's a particular aspect that's been challenging. The system divides its portals for administrators and recipients, and it's similar with the mobile apps. The two different apps, 'Pocketstop' for admins and 'Redflag' for recipients, were initially confusing. I wish the sales or customer success team had provided a clearer overview at the start. It's not a major issue, but it does make the initial learning curve a bit steeper than expected.

RedFlag helps us reach all of our employees when we need it most! We have a very large campus and we would not be able to communicate as efficiently without this program

The groups feature hasn't worked since we started

The ease of use involved, following setup, makes it simple to communicate with all, or any designated group, of our facility's stakeholders in a concise, consistent, and timely manner.

I have not found anything I haven't liked thus far

We have benefited greatly from the ability to message our employees directly. From one-on-one, to targeted groups, to mass company updates. This is an effective communication tool.

Limitations on character limit and ability to send and receive photos has limited individual messaging with employees. However, this has been under development and look forward to the progress.

Ease of deployment, ease of use, swiftness of notification

After deployment support is very minimal. We are also unable to download the training video, and that has proven to be an issue.

The groupings available to send messages to.

the sync of users, don't know if we just didn't set this up but an LDAP would be great

Easy to use, on my phone and lots of templates easy to customize and immediately send out.

At this stage, there's nothing I like least about RedFlag. It is fast and reliant tool to have.

Firstly, RedFlag’s UI is exceptionally well-developed. You can easily get acquainted with it in minutes and start using it to perfection. This also makes it very simple to send out alerts during any emergency. It even allows you to send out emergency alerts in multiple modes (text, emails, and voice) to ensure that your employees notice them. Secondly, the tool can be used during non-emergency situations...

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I don’t think there are any cons to RedFlag as such. Would love to see even more features added to it. Kudos to RedFlag!

First and foremost - it is intuitive. As soon as I was setup with an account, I jumped right into the tool without any trouble. Of course the RedFlag team had scheduled a demo so I could quickly get up to speed, but it was so simple that I could navigate it right away. Secondly - the flexibility is huge. Flexibility in a many ways! First the flexibility to shape recipient groups is huge. For example...

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This may sound silly, but the only thing I dislike about RedFlag is the fact that I wasn't introduced to them sooner.

We implemented RedFlag in 2017. The set-up and launch was very easy to manage. Since then i have found the program to be easy to manage and administer. The key is to key up with the contacts so you are prepared in an emergency. I am able to create and save templates for use in various emergency scenarios.I am excited about downloading the new phone app - it will make admin during an emergency even easier to manage with the fingerprint or face recognition login features.I really appreciate the quarterly webinar updates - very helpful communication!

I can't really name anything i don't like .. the product itself is excellent, updates and improvements are made regularly for ease of use, customer support is very responsive.

With RedFlag, communication is quick and easy! The dashboard is user-friendly and makes emergency communication with our tenants efficient. The PocketStop Team makes set up effortless, and their training is informative and easy to follow. They provide all the tools needed to effectively utilize communication technology.

I have used and tested many communication software and I have zero complaints with RedFlag.

RedFlag is so easy to use and a fast way to communicate to our tenants on those times we need to use it. Aside from my office desktop, I was able to use it on myiPad at home.

So far I have not encountered any issues with RedFlag. It’s user friendly.

We can track who actually received a specific message and we can do this across all channels. We have a lot of contractors that we work with, so communication is key. These are critical communications, but they are non-emergency in nature. If a message absolutely has to cut through all the clutter, we send it using RedFlag. Contractors know to look for and respond to a message from RedFlag.

There's really not much to dislike. This is web-based product, so they are constantly upgrading and adding new features. It's so intuitive and easy to use.

I love how you can post deals, and revie boards and how there is always a forum for freebies and blak fridays. I have purschaed alot of items through the informaiton provided in the app

Sometimesi have to filter through alot of junk to review the items im interest in

Mass communication at your fingertips with ease.

I like everything about this program it is easy to use.

In order to ensure that messages are delivered to as many people as possible during an emergency or other pressing circumstance, RedFlag offers a variety of communication methods, including text messages, phone calls, emails, social media, and more.

RedFlag can be pricey, especially for businesses who need a lot of customisation or alerting options.

Mass communications through phone, cell and email all at once.

It was easy to use, set up took a while.

The ability to relay messages in mass quantities in a timely matter.

In the beginning it is hard to navigate until you have used it multiple times.

Besides the peace of mind knowing that we had this software in place, finally, I think the best part of the process was working with the company on the implementation. They are very helpful, friendly and patient!

So far I honestly cannot think of anything I don't like about this software.

The RedFlag platform is very user friendly from both a desktop and the mobile app. The ability to create templates for quick messages is a time saver and takes some of the stress out of crafting a message on the fly during an emergency situation. Also being able to reach tenants via multiple points of communication at one time is amazing.

Nothing to dislike. Very user friendly, easy to navigate and administer. Highly recommend.

This software allows us to communicate with our Tenants at optimum times... during emergency situations or when building wide information needs to be sent in a moment.

The software is a little expensive for the amount of times that we use it throughout the year.

Ability to text a select group of internal team members. Ability to upload a list of users and create a new group to text.

Default email function on messages. I'd prefer the default to be text only.