Retreaver Reviews

Call routing capabilities Ease of use clean user interface

More in depth reporting and/or dashboards

Retreaver is the industry leader in Call Routing and Call Tracking softwares, helping to pioneer the next-gen pay-per-call industry. The Retreaver platform is incredible high powered, and yet it is very sophisticated in the ability to create granular, custom call routing campaigns. One of the value adds for Retreaver is their ability to send data with calls (both inbound and transfers), which is critical in the way the pay-per-call / performance marketing space is shaping. The team at Retreaver is lean, but incredibly hands on and passionate about helping their clients succeed. Their support team is one of the big reasons we will stay with Retreaver forever.

The user interface and reporting can be a bit clunky, with some limitations, for example it lacks the ability to filter by EPC in campaign view. In general, the UX/UI could see improvements in ease of use and modernization, however it does not take too much away from the software.

It's effective, and affordable. Can't ask for much more when it comes to a call tracking system. On top of that the customer service from this company is incredible. Their team is always there to help us customize/strategize on how we can make the most of the software.

As a user of multiple call tracking platforms I'd say there are aspects of the platform that aren't as intuitive as others. That said, the platform overall is easy to navigate through and their team is more than willing to coach you to ensure you are getting what you need out of it. If you're thinking of using this in addition to other systems, or transitioning altogether, like anything else there will be a learning curve. However, once you get the blueprint down the system is pretty easy to use and very effective. Not many negative things to say about this company!

really great to find calls and able to filter it

nothing i would change it's super easy to track calls

From your initial interaction, you can tell Retreaver's goal is to build strong business relationships with their customers. You can tell they genuinely care about you and your business. They are the true embodiment of bring value and you will be rewarded . I was having difficulty finding solutions to very critical issues preventing expansion and as soon as I approached them I essentially got a “No...

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There are some more advanced features I would like to see in Retreaver, but as I write this the development team is already implementing them!

Easy to navigate (specially for someone who is not tech savvy). Affordable and reports are easy to read.

If I need to make changes on what's already coded, I'll have to send request to support (which isn't a big deal) But I wish the options on what's visible to publishers are available for me to choose and make them visible or not.

Retreaver has an excellent support team and is easy to use. Plus the reporting is detailed and very useful.

Some of the filtering can be tricky to set up and is counter-intuitive, however the support team is always there to guide you through any difficult set ups.

I like that it's an easy to use (for a non-techy person) platform that has all functionalities that we need to run our pay per call and transfer business. Customer service has been prompt and helpful too.

Can't think of any real pain points. Software's been great.

Super intuitive and easy to use, I was pretty much up to speed within 3 hours or use.

I would like the UI to be a bit more intuitive, but again easy to navigate once you're used to it.

Retreaver is a great tool for call tracking and routing. It offers so many features for individual marketers, agencies, and large businesses. For a large number of calls and Pay-Per-Call lead management, it's a great tool to have. In my opinion, this is not just a call-tracking tool but an advanced marketing automation platform for efficient and successful marketing campaigns.

The UI is good but needs to be more intuitive for new users. For beginners, if you need a basic call-tracking solution, you have a better option on the market.

It is easy to use and their customer service team is fantastic. I would recommend this software to anyone.

It would be nice to be able to set the revenue amounts differently within a campaign and this is something that Retreaver does not offer.

I love the customer service that [SENSITIVE CONTENT HIDDEN] provides me. No matter the day or the time, he is always available. additionally, in terms of setting up the campaigns, the platform gives me lots of flexibility to input unique situations.

I would differently like to see more widgets or dashboard tracking tools. Additionally, having a comment section for each buyer will help teams remember specifics for each buyer they are running. when you deal with so many buyers, its hard to keep track

It's easy to handle my campaigns. And I feel the traffic distribution function is very useful, especially when shift the traffic source to different ends.

No, I think, it's good for me to handle.

-overall layout of the software is easy to understand and to use -the best customer service you can ask for -allows for very granular reporting -The Retreaver team is great to work with- ask for [SENSITIVE CONTENT HIDDEN] he'll hook you up with a great deal!

none so far, everything running smoothly!