Ricochet360 Comparison

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Overview

Ricochet360 is a cloud-based sales and marketing automation solution, which assists sales and marketing teams with in managing relationships with their leads and customers. Key features include predictive dialing, campaign management, automated messaging, prospect management, and lead tracking.
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical Customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
$520.00/
mo.
month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
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User reviews

5.0

(8)

54321
8
0
0
0
0
  • Value for money
  • Features
  • Ease of use
  • Customer support

Pros

No data

Cons

No data
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features54
  • API
  • Activity Dashboard
  • Analytics
  • Answering Machine Detection
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Campaign Scheduling
  • Channel Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Direct Mail Management
  • Document Storage
  • Email Integration
  • Escalation Management
  • IVR / Voice Recognition
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Predictive Dialer
  • Progressive Dialing
  • Referral Tracking
  • Reporting & Statistics
  • Sales Tracking
  • Social Media Integration
  • Task Management
  • Task Tracking
  • Template Management
  • Territory Management
  • Text to Speech
  • Voice Mail
  • Workflow Management

Integrations

  • Total integrations8
  • Dropbox
  • Facebook
  • G Suite
  • Gmail
  • Google Drive
  • HubSpot CRM
  • HubSpot Marketing
  • Mailchimp
  • Marketo
  • Microsoft Dynamics CRM
  • Microsoft Outlook
  • Office 365
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
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