All categories

Learn why GetApp is free

Ricochet360 vs Kronologic Comparison

Overview

Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM.

Kronologic helps sales, customer success, and marketing businesses handle meetings, appointments, clients, leads, revenue,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(23)

5

4

3

2

1

22

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

(7)

5

4

3

2

1

5

1

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.
It has been a very easy transition and the experience has been great.
The software is user friendly. We loved that we were able to access the software from any device.

Pros

Not enoughreviews yet

Cons

I don’t like that you can not mass assign leads to people. You can’t mass delete leads.
Sometimes the calls disposition wrong after setting an appointment. Also would like to be able to disposition calls faster.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features102
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Answering Machine Detection
  • Appointment Scheduling
  • Archiving & Retention
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Campaign Scheduling
  • Cataloging/Categorization
  • Channel Management
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Confirmation/Reminders
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Support
  • Customizable Templates
  • Dashboard
  • Data Management
  • Direct Mail Management
  • Document Storage
  • Document Templates
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • FAQ
  • FCC Compliance
  • FTC Compliance
  • Field Sales Management
  • Group Scheduling
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Job Scheduling
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple Parties
  • Online Booking
  • Opportunity Management
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Queue Management
  • Real-time Scheduling
  • Recurring Appointments
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Routing
  • Sales Automation
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • VoIP Connection
  • Voice Mail
  • Web-based Deployment
  • Workflow Management
  • Total features42
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Answering Machine Detection
  • Appointment Scheduling
  • Archiving & Retention
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Campaign Scheduling
  • Cataloging/Categorization
  • Channel Management
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Confirmation/Reminders
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Support
  • Customizable Templates
  • Dashboard
  • Data Management
  • Direct Mail Management
  • Document Storage
  • Document Templates
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • FAQ
  • FCC Compliance
  • FTC Compliance
  • Field Sales Management
  • Group Scheduling
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Internal Chat Integration
  • Job Scheduling
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Manual Dialer
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple Parties
  • Online Booking
  • Opportunity Management
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Queue Management
  • Real-time Scheduling
  • Recurring Appointments
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Routing
  • Sales Automation
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • VoIP Connection
  • Voice Mail
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations7
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations6
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Ricochet360 vs. Kronologic

See how Ricochet360 and Kronologic stack up against each other by comparing features, pricing, ratings, integrations, security & more.

Select your country

10+ YEARS RECOMMENDING SOFTWARE

© 2010-2021 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.