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RingByName Logo

RingByName

4.8
(44)

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VoIP solution to streamline client communication

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(6)

RingByName Pricing

Pricing overview

Value for money rating

4.8

/5

44

Price starts from

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No pricing info

Pricing options
Free plan
Subscription
Free trial

Pricing details

RingByName is offered across four pricing plans, outlined below.

Essential: $28.95 per user per month
Advanced: $34.95 per user per month
Enterprise: $44.95 per user per month
For Call Center plans, please contact InPhonex.

What users say

I am investigating this as we speak. I need to reiterate that [SENSITIVE CONTENT] is Awesome and seems to be going above and beyond to ensure we are satisfied.
RBN has been an excellent implementation partner with reasonable costs associated. The tech support/ implementation experts were awesome.

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Reviewers who mentioned pricing said:

CB
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Carlos B.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, reliable , good customer service and good quality for money.

Reviewed a year ago

Excellent

Pros

Like pricing, customer service, reliable and products

Cons

Does not like the voice, hopefully will change soon

Vendor response

Carlos, Thank you for your review. We totally appreciate it. Regarding the voice, I take it that you mean the system voice. This we are looking to improve. Please do not hesitate to let us know if there is any other improvements that you see we need. Best, Kooi Lim

RK
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Richard K.

Recreational Facilities and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent, affordable system,

Reviewed 10 months ago

Overall experience is outstanding.

Pros

Everything about the system from features to customer service is outstanding.

Cons

There is nothing I dislike about RingByName.

Vendor response

Dear Richard, We appreciates your support and will definitely continue to provide your business with the best support and service, not least to focus on your needs and experiences. Regards, SB

SF
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Sam F.

Logistics and Supply Chain, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Incredible Customer Support

Reviewed 9 months ago

While the call quality wasn't always that good, what had me stick with RBN for about a decade was their incredible customer service. Their team was always very prompt and caring to rectify any issues. They were also very patient to troubleshoot things and always followed up when things were fixed. Their customer support is the best I've yet to experience

Pros

We loved the call recording feature. It was fairly easy to use. Sometimes the features (transfer to agent) wouldn't work smoothly.

Cons

The call quality wasn't all that great. We used Zoiper app. It was often laggy or hard to hear the customer and vice versa, but for the price point, it was bearable

Vendor response

Dear Sam, Thank you for your honest review. We are concern about the voice quality issue in your Zoiper VoIP application which we will investigate. The good news is that in about 2 months, we will be rolling out our RingByName softphone for mobile and desktop. Best, KL

RS
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Ralph S.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spectacular product with GREAT value

Reviewed a year ago

The product has improved significantly over time. They are MUCH more than a telephone provider. I am VERY pleased with our system.

Pros

CRM is fantastic, TEXT program is GREAT for business follow up

Cons

I am please with the software and have no complaints

Vendor response

Ralph, Thank you for your great review of our RingByName UCaaS system with integrated CRM! We are pleased to know that you are able to use it even more during these challenging times. Best, Kooi Lim CEO

RC
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Rafael C.

Consumer Electronics, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best of the Best

Reviewed a year ago

Control of our customers

Pros

Easy , affordable and good customer service

Cons

CRM software integrated

Vendor response

Rafael, Thank your for your great review of our service. We appreciates your business! Kooi

MP
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Miguel P.

Accounting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Liberty debts first revew

Reviewed 10 months ago

Very well until now

Pros

Everything is fine for now until new challenges

Cons

Need to lower the price a little bit for new features

Vendor response

Dear Miguel, Thank you for your excellent review! We are here to serve your needs and there is no challenge that we cannot overcome when it comes to our service. Best, KL