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RingCentral Engage Voice vs Sleuth Comparison

Overview

RingCentral Engage Voice is a cloud-based contact center solution designed to help businesses automate processes for customer...

Sleuth is a real-time deployment tracking tool designed specifically for developers. The cloud-based platform helps developers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$30.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.5

(4)

5

4

3

2

1

2

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features27
  • API
  • Access Control
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Auto-Dialer
  • Automated Billing
  • Automatic Call Distribution
  • Automatic Notifications
  • Billing & Invoicing
  • CRM Integration
  • Call Center Management
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Campaign Management
  • Change Management
  • Collaboration Tools
  • Compliance Management
  • Contact Database
  • Customer Database
  • Dashboard Creation
  • Database Integration
  • Diagnostic Tools
  • Employee Database
  • Historical Analysis
  • Lead Management
  • Member Account Access
  • Performance Metrics
  • Performance Reports
  • Predictive Dialer
  • Preview Functionality
  • Progressive Dialing
  • Project Management
  • Project Planning
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Risk Assessment
  • Third Party Integration
  • Timeline Management
  • User Management
  • Total features18
  • API
  • Access Control
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Auto-Dialer
  • Automated Billing
  • Automatic Call Distribution
  • Automatic Notifications
  • Billing & Invoicing
  • CRM Integration
  • Call Center Management
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Campaign Management
  • Change Management
  • Collaboration Tools
  • Compliance Management
  • Contact Database
  • Customer Database
  • Dashboard Creation
  • Database Integration
  • Diagnostic Tools
  • Employee Database
  • Historical Analysis
  • Lead Management
  • Member Account Access
  • Performance Metrics
  • Performance Reports
  • Predictive Dialer
  • Preview Functionality
  • Progressive Dialing
  • Project Management
  • Project Planning
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Risk Assessment
  • Third Party Integration
  • Timeline Management
  • User Management

Integrations

  • Total integrations2
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations9
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

RingCentral Engage Voice vs. Sleuth

See how RingCentral Engage Voice and Sleuth stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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