App comparison

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RingCentral MVP Alternatives & Competitors

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Devices supported


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JustCall logo

JustCall

4.1
(87)

A cloud-based phone system for remote sales and support team

Features

Total

JustCall logo
RingCentral MVP logo

35

73

73

features in common

35

features in common

JustCall logo

JustCall's unique features

  • Blended Call Center

  • Mass Texting

  • Mobile Keywords

  • List Management

RingCentral MVP logo

RingCentral MVP's unique features

  • File Sharing

  • Activity Tracking

  • Multi-User Collaboration

  • Multi-Channel Communication

Pricing

Starting from

$30/month

Value for money

JustCall logo
4.3

0.3

RingCentral MVP logo
4.0

What users say about JustCall's value for money

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.
Acefone logo

Acefone

4.8
(88)

VoIP Phone Service trusted by modern businesses

Features

Total

Acefone logo
RingCentral MVP logo

64

91

73

features in common

64

features in common

Acefone logo

Acefone's unique features

  • Call List Management

  • Audio Calls

  • HD Audio/Video

  • Customizable Caller ID

RingCentral MVP logo

RingCentral MVP's unique features

  • Employee Directory

  • Call Logging

  • Open Database Design

  • Microsoft Outlook Integration

Pricing

Starting from

£4.99/month

Value for money

Acefone logo
4.7

0.7

RingCentral MVP logo
4.0

What users say about Acefone's value for money

Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.
Call recordings seems interesting feature as its unlimited and the Support seems so nice not to mention the quality of the calls.
Aircall logo

Aircall

4.3
(301)

Phone system for support and sales teams

Features

Total

Aircall logo
RingCentral MVP logo

50

98

73

features in common

50

features in common

Aircall logo

Aircall's unique features

  • Call Tagging

  • Preview Dialer

  • Text to Speech

  • Customizable Reports

RingCentral MVP logo

RingCentral MVP's unique features

  • Single Sign On

  • Telemarketing Management

  • File Sharing

  • Fax Management

Pricing

Starting from

$40/month

Value for money

Aircall logo
4.1

0.1

RingCentral MVP logo
4.0

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.
The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.
8x8 X Series logo

8x8 X Series

4.0
(239)

Integrated contact center, voice, chat, video, and APIs

Features

Total

8x8 X Series logo
RingCentral MVP logo

71

103

73

features in common

71

features in common

8x8 X Series logo

8x8 X Series' unique features

  • Meeting Management

  • Queue Management

  • Call List Management

  • Interaction Tracking

RingCentral MVP logo

RingCentral MVP's unique features

  • Microsoft Outlook Integration

  • For Small Businesses

Pricing

Starting from

$15/month

Value for money

8x8 X Series logo
3.8

0.2

RingCentral MVP logo
4.0

What users say about 8x8 X Series' value for money

The seamless integration between the VOIP handsets and mobile app has been great. Call quality has always been clear.
Very pleased with the overall experience, 8x8 is an amazing tool for Contact Center and call-driven interactions, keep in mind you will still need a softphone software to sync it with.
PhoneBurner logo

PhoneBurner

4.8
(159)

Power dialer & outbound sales acceleration software for SMBs

Features

Total

PhoneBurner logo
RingCentral MVP logo

36

126

73

features in common

36

features in common

PhoneBurner logo

PhoneBurner's unique features

  • Customer Engagement

  • Email Marketing

  • Search/Filter

  • Task Management

RingCentral MVP logo

RingCentral MVP's unique features

  • Audio / Video Conferencing

  • Microsoft Outlook Integration

  • Video Conferencing

  • Communication Management

Pricing

Starting from

$149/month

Value for money

PhoneBurner logo
4.7

0.7

RingCentral MVP logo
4.0

What users say about PhoneBurner's value for money

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.
Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

Categories in common

GoTo Connect logo

GoTo Connect

4.5
(615)

The first-ever truly unified voice and video solution.

Features

Total

GoTo Connect logo
RingCentral MVP logo

57

98

73

features in common

57

features in common

GoTo Connect logo

GoTo Connect's unique features

  • Event Scheduling

  • Manual Dialer

  • Custom Greetings/Messages

  • Blended Call Center

RingCentral MVP logo

RingCentral MVP's unique features

  • Activity Dashboard

  • Role-Based Permissions

  • Call Reporting

  • Activity Tracking

Pricing

Starting from

$24/month

Value for money

GoTo Connect logo
4.5

0.5

RingCentral MVP logo
4.0

What users say about GoTo Connect's value for money

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.
Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.
Twilio logo

Twilio

4.6
(307)

Voice and messaging for your web and mobile applications

Features

Total

Twilio logo
RingCentral MVP logo

38

83

73

features in common

38

features in common

Twilio logo

Twilio's unique features

  • Shortcodes

  • Mass Texting

  • Reminders

  • Performance Management

RingCentral MVP logo

RingCentral MVP's unique features

  • For Cloud Phone Systems

  • VoIP

  • Auto-Dialer

  • Open Database Design

Pricing

Starting from

$0.01

Value for money

Twilio logo
4.3

0.3

RingCentral MVP logo
4.0

What users say about Twilio's value for money

Fantastic service for the money they ask. Twilio is a wonderful tool for building an infrastructure for making phone calls and sending SMS messages.
Some of the support team at Twilio is okay. Some of them are the worst: Rude, unhelpful and stubborn and zero knowledge about their product and the industry they are part of.
Spoke Phone logo

Spoke Phone

4.7
(43)

Programmable cloud phone platform for Twilio

Features

Total

Spoke Phone logo
RingCentral MVP logo

50

72

73

features in common

50

features in common

Spoke Phone logo

Spoke Phone's unique features

  • Multiple Scripts

  • Multi-Channel Management

  • Reminders

  • Real Time Reporting

RingCentral MVP logo

RingCentral MVP's unique features

  • Hotkeys

  • Microsoft Outlook Integration

  • Telemarketing Management

  • Role-Based Permissions

Pricing

Starting from

$15/month

Value for money

Spoke Phone logo
4.7

0.7

RingCentral MVP logo
4.0

What users say about Spoke Phone's value for money

We are really impressed with such a wonderful way to run call management in a very flexible way with very reasonable costs.
I also like the fact that this software is able to cross the borders between different team members no matter where in the world you are. Customer support is also superb and very friendly.
Kixie PowerCall logo

Kixie PowerCall

4.7
(198)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

Kixie PowerCall logo
RingCentral MVP logo

42

82

73

features in common

42

features in common

Kixie PowerCall logo

Kixie PowerCall's unique features

  • Preview Dialer

  • Real Time Data

  • Real Time Analytics

  • Lead Management

RingCentral MVP logo

RingCentral MVP's unique features

  • Help Desk Management

  • Communication Management

  • Callback Scheduling

  • Multi-User Collaboration

Pricing

Starting from

$29/month

Value for money

Kixie PowerCall logo
4.6

0.6

RingCentral MVP logo
4.0

What users say about Kixie PowerCall's value for money

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.
From sales and customer service they have all been super helpful and great to work with.
OnAvaya logo

OnAvaya

4.1
(22)

Cloud-based unified communication management software

Features

Total

OnAvaya logo
RingCentral MVP logo

6

7

73

features in common

6

features in common

OnAvaya logo

OnAvaya's unique feature

  • Interaction Tracking

RingCentral MVP logo

RingCentral MVP's unique features

  • Activity Tracking

  • SMS Messaging

  • Purchasing & Receiving

  • Single Sign On

Pricing

Value for money

OnAvaya logo
3.9

0.1

RingCentral MVP logo
4.0

What users say about OnAvaya's value for money

Sometimes if can be very finicky. If someone accidentally presses the wrong selection it takes a while to get it to reboot the program.
It's also very easy to check voice mail, both from the phone itself and from your cell phone (if you are out of the office or away from your work computer). This is a great benefit also.

Categories in common

InfoFlo logo

InfoFlo

4.5
(89)

All-in-One CRM Software Solution

Features

Total

InfoFlo logo
RingCentral MVP logo

42

112

73

features in common

42

features in common

InfoFlo logo

InfoFlo's unique features

  • Multiple Scripts

  • Conflict Management

  • Interaction Tracking

  • Call Tagging

RingCentral MVP logo

RingCentral MVP's unique features

  • SMS Messaging

  • Call Tracking

  • For Cloud Phone Systems

  • Multi-User Collaboration

Pricing

Value for money

InfoFlo logo
4.6

0.6

RingCentral MVP logo
4.0

What users say about InfoFlo's value for money

The program is an excellent, affordable CRM. Customer support is timely and has been great.
The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.
CloudTalk logo

CloudTalk

4.4
(243)

Cloud-based call center software for sales and support teams

Features

Total

CloudTalk logo
RingCentral MVP logo

63

134

73

features in common

63

features in common

CloudTalk logo

CloudTalk's unique features

  • Multiple Scripts

  • Call Duration

  • Call List Management

  • Answering Machine Detection

RingCentral MVP logo

RingCentral MVP's unique features

  • Scheduled Recording

  • Open Database Design

  • Microsoft Outlook Integration

  • File Sharing

Pricing

Starting from

$25/month

Value for money

CloudTalk logo
4.3

0.3

RingCentral MVP logo
4.0

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.
Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.
Freshdesk Contact Center logo

Freshdesk Contact Center

3.8
(29)

Modern Phone System for customer support & sales

Features

Total

Freshdesk Contact Center logo
RingCentral MVP logo

43

64

73

features in common

43

features in common

Freshdesk Contact Center logo

Freshdesk Contact Center's unique features

  • Softphone

  • Call List Management

  • Dashboard

  • Caller Profiles

RingCentral MVP logo

RingCentral MVP's unique features

  • Archiving & Retention

  • Multi-Channel Communication

  • Role-Based Permissions

  • For Cloud Phone Systems

Pricing

Starting from

$0/month

Value for money

Freshdesk Contact Center logo
3.8

0.2

RingCentral MVP logo
4.0

What users say about Freshdesk Contact Center's value for money

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.
I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.
RingCentral Contact Center logo

RingCentral Contact Center

4.3
(167)

The Collaborative Contact Center solution from the industry

Features

Total

RingCentral Contact Center logo
RingCentral MVP logo

41

87

73

features in common

41

features in common

RingCentral Contact Center logo

RingCentral Contact Center's unique features

  • Real Time Reporting

  • Performance Management

  • Manual Dialer

  • Call Center Integration

RingCentral MVP logo

RingCentral MVP's unique features

  • Telemarketing Management

  • Online Voice Transmission

  • SMS Messaging

  • Ring Groups

Pricing

Value for money

RingCentral Contact Center logo
4.1

0.1

RingCentral MVP logo
4.0

What users say about RingCentral Contact Center's value for money

We use this program 2-3 a week and the quality is good. When we have issues we are easily able to contact support team and they are friendly and helpful with an issues that arise.
Our sales team switched from Google Voice a few weeks ago to RingCentral and it's amazing. It has a clean useful interface on the web version that I use.
Talkdesk logo

Talkdesk

4.5
(683)

The world's leading cloud-based contact center software.

Features

Total

Talkdesk logo
RingCentral MVP logo

54

109

73

features in common

54

features in common

Talkdesk logo

Talkdesk's unique features

  • Customer Surveys

  • Text to Speech

  • Integrations Management

  • Workflow Management

RingCentral MVP logo

RingCentral MVP's unique features

  • Single Sign On

  • File Sharing

  • Fax Management

  • Automated Attendant

Pricing

Value for money

Talkdesk logo
4.5

0.5

RingCentral MVP logo
4.0

What users say about Talkdesk's value for money

Overall, TalkDesk is a wonderful product. Its simplicity and ease of use at the user level makes it a great fit for our Contact Center.
I love the flexibility of what the product is able to do to help our business. I also love the reporting features.

Categories in common

Zoho Voice logo

Zoho Voice

(0)

Cloud-based business phone for SMB sales and support teams

Features

Total

Zoho Voice logo
RingCentral MVP logo

20

30

73

features in common

20

features in common

Zoho Voice logo

Zoho Voice's unique features

  • Pre-recorded Messages

  • Phone Key Input

  • Surveys & Feedback

  • Integrations Management

RingCentral MVP logo

RingCentral MVP's unique features

  • CRM

  • Event Triggered Actions

  • Hotkeys

  • Predictive Dialer

VoIP.ms logo

VoIP.ms

4.8
(299)

Business Phone and IP telephony system

Features

Total

VoIP.ms logo
RingCentral MVP logo

35

40

73

features in common

35

features in common

VoIP.ms logo

VoIP.ms' unique features

  • Phone Key Input

  • Voice Customization

  • Live Chat

  • Automatic Call Distribution

RingCentral MVP logo

RingCentral MVP's unique features

  • File Sharing

  • PBX

  • Multi-Channel Communication

  • Open Database Design

Pricing

Starting from

$0.85/month

Value for money

VoIP.ms logo
4.9

0.9

RingCentral MVP logo
4.0

What users say about VoIP.ms' value for money

No idea how many calls were missed as a result. Call transfer between extension occasionally does not work.
Feature rich, price competitive, flexible... and best of all... fantastic support... questions always answered quickly and professionally.
Squaretalk logo

Squaretalk

4.8
(49)

Your ecosystem for better cloud communications

Features

Total

Squaretalk logo
RingCentral MVP logo

42

100

73

features in common

42

features in common

Squaretalk logo

Squaretalk's unique features

  • Real Time Reporting

  • FTC Compliance

  • Preview Dialer

  • Reminders

RingCentral MVP logo

RingCentral MVP's unique features

  • Archiving & Retention

  • Open Database Design

  • Hotkeys

  • Single Sign On

Pricing

Starting from

$15/month

Value for money

Squaretalk logo
4.8

0.8

RingCentral MVP logo
4.0

What users say about Squaretalk's value for money

They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.
One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.
Five9 logo

Five9

4.2
(414)

Cloud contact and call center software

Features

Total

Five9 logo
RingCentral MVP logo

40

124

73

features in common

40

features in common

Five9 logo

Five9's unique features

  • Virtual Assistant

  • Multiple Scoring Models

  • Call Tagging

  • Power Dialer

RingCentral MVP logo

RingCentral MVP's unique features

  • Fax Management

  • Employee Directory

  • Ring Groups

  • Purchasing & Receiving

Pricing

Value for money

Five9 logo
4.0
RingCentral MVP logo
4.0

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
SureTel logo

SureTel

5.0
(2)

Business VoIP service

Features

Total

SureTel logo
RingCentral MVP logo

35

45

73

features in common

35

features in common

SureTel logo

SureTel's unique features

  • Call List Management

  • Phone Key Input

  • Call Disposition

  • Customizable Caller ID

RingCentral MVP logo

RingCentral MVP's unique features

  • Hotkeys

  • Microsoft Outlook Integration

  • Computer Telephony Integration

  • Auto-Dialer

RingByName logo

RingByName

4.8
(44)

VoIP solution to streamline client communication

Features

Total

RingByName logo
RingCentral MVP logo

52

67

73

features in common

52

features in common

RingByName logo

RingByName's unique features

  • Call List Management

  • Call Scripting

  • Customizable Reports

  • Real Time Analytics

RingCentral MVP logo

RingCentral MVP's unique features

  • Audio / Video Conferencing

  • Recording

  • IVR / Voice Recognition

  • Hotkeys

Pricing

Value for money

RingByName logo
4.8

0.8

RingCentral MVP logo
4.0

What users say about RingByName's value for money

It has been all about growth, function, and how RingByName can help COMMUNION to fulfill her purpose. We have learned through every conversation with every person who works at RingByName.
I am investigating this as we speak. I need to reiterate that [SENSITIVE CONTENT] is Awesome and seems to be going above and beyond to ensure we are satisfied.
VoIPstudio logo

VoIPstudio

4.6
(28)

VoIPstudio: the no-hassle VoIP phone service for business

Features

Total

VoIPstudio logo
RingCentral MVP logo

47

62

73

features in common

47

features in common

VoIPstudio logo

VoIPstudio's unique features

  • Real Time Data

  • Real Time Analytics

  • Queue Management

  • Text to Speech

RingCentral MVP logo

RingCentral MVP's unique features

  • Employee Directory

  • Audio / Video Conferencing

  • PBX

  • Telemarketing Management

Pricing

Starting from

$4.99/month

Value for money

VoIPstudio logo
4.8

0.8

RingCentral MVP logo
4.0

What users say about VoIPstudio's value for money

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.
Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.
Ringover logo

Ringover

4.6
(189)

100% cloud phone for startups and SMEs

Features

Total

Ringover logo
RingCentral MVP logo

53

84

73

features in common

53

features in common

Ringover logo

Ringover's unique features

  • Call Transcription

  • Video Chat

  • Phone Key Input

  • Softphone

RingCentral MVP logo

RingCentral MVP's unique features

  • Audio / Video Conferencing

  • Call Screening

  • Role-Based Permissions

  • Hotkeys

Pricing

Starting from

$29/month

Value for money

Ringover logo
4.4

0.4

RingCentral MVP logo
4.0

What users say about Ringover's value for money

Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.
For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.
CircleLoop logo

CircleLoop

4.5
(10)

Cloud based business telephony system

Features

Total

CircleLoop logo
RingCentral MVP logo

29

31

73

features in common

29

features in common

CircleLoop logo

CircleLoop's unique features

  • Real-time Updates

  • Multiple User Accounts

RingCentral MVP logo

RingCentral MVP's unique features

  • On-Demand Recording

  • Call Queues

  • Help Desk Management

  • Event Triggered Actions

Pricing

Starting from

£5/month

Value for money

CircleLoop logo
4.7

0.7

RingCentral MVP logo
4.0

What users say about CircleLoop's value for money

Cain was has been an excellent asset to circle loop going above and beyond to help ensure the product does exactly what we need it to do.
I like the simpleness of their user interface, it is very easy to use. Their integration is the best, I was able to integrate it with my favorite CRM software.
MessageBird logo

MessageBird

4.5
(129)

Enterprise cloud communications platform

Features

Total

MessageBird logo
RingCentral MVP logo

34

74

73

features in common

34

features in common

MessageBird logo

MessageBird's unique features

  • Real Time Data

  • MMS

  • Text to Speech

  • Multi-Language

RingCentral MVP logo

RingCentral MVP's unique features

  • Single Sign On

  • PBX

  • Video Conferencing

  • Call Tracking

Pricing

Starting from

$0/month

Value for money

MessageBird logo
4.4

0.4

RingCentral MVP logo
4.0

What users say about MessageBird's value for money

Fantastic pricing when purchasing in bulk with a very easy to use interface. Reporting is excellent and it's easy to find out the status of messages sent.
The dashboard is beautiful and intuitive, and documentation and supported features like the flow builder are very well done and easy to use.

Categories in common

VoiceShot logo

VoiceShot

4.8
(6)

Auto attendant cloud phone system

Features

Total

VoiceShot logo
RingCentral MVP logo

29

66

73

features in common

29

features in common

VoiceShot logo

VoiceShot's unique features

  • Call Scheduling

  • Interaction Tracking

  • Payment Reminders

  • Phone Key Input

RingCentral MVP logo

RingCentral MVP's unique features

  • Call Screening

  • Single Sign On

  • CRM

  • Event Triggered Actions

Bitrix24 logo

Bitrix24

4.1
(531)

100% free CRM, collaboration and communication tool suite

Features

Total

Bitrix24 logo
RingCentral MVP logo

55

396

73

features in common

55

features in common

Bitrix24 logo

Bitrix24's unique features

  • Project Planning

  • Form Builder

  • Internal Meetings

  • Event Management

RingCentral MVP logo

RingCentral MVP's unique features

  • Callback Scheduling

  • Scheduled Recording

  • Multiple Parties

  • Open Database Design

Pricing

Starting from

$39/month

Value for money

Bitrix24 logo
4.2

0.2

RingCentral MVP logo
4.0

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
RingCentral MVP logo

39

168

73

features in common

39

features in common

LiveAgent logo

LiveAgent's unique features

  • Transcripts/Chat History

  • Knowledge Management

  • Commenting/Notes

  • WYSIWYG Editor

RingCentral MVP logo

RingCentral MVP's unique features

  • Audio / Video Conferencing

  • Employee Directory

  • Ring Groups

  • Call Tracking

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7

0.7

RingCentral MVP logo
4.0

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
CloudCall logo

CloudCall

4.1
(36)

Advanced, cloud-based computer telephony integration

Features

Total

CloudCall logo
RingCentral MVP logo

44

70

73

features in common

44

features in common

CloudCall logo

CloudCall's unique features

  • Queue Management

  • Real Time Reporting

  • Call Tagging

  • Blended Call Center

RingCentral MVP logo

RingCentral MVP's unique features

  • Scheduled Recording

  • Communication Management

  • Callback Scheduling

  • Caller ID

Pricing

Value for money

CloudCall logo
3.7

0.3

RingCentral MVP logo
4.0

What users say about CloudCall's value for money

The best part is about their technical support team, they are very responsive and helpful, always provide good suggestions and follow up. I am very satisfied with the product and service.
What I like most about CloudCall is how user friendly it is. What I LOVE ABOUT CLOUDCALL, is there amazing customer service.
NICE CXone logo

NICE CXone

4.2
(519)

Cloud Contact Center Software

Features

Total

NICE CXone logo
RingCentral MVP logo

38

129

73

features in common

38

features in common

NICE CXone logo

NICE CXone's unique features

  • Network Monitoring

  • Real Time Reporting

  • Feedback Management

  • Tagging

RingCentral MVP logo

RingCentral MVP's unique features

  • Single Sign On

  • Call Screening

  • Video Conferencing

  • Call Conferencing

Pricing

Starting from

$100/month

Value for money

NICE CXone logo
4.0
RingCentral MVP logo
4.0

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

Categories in common

CloudAgent logo

CloudAgent

4.5
(30)

Inbound, outbound & blended cloud contact center

Features

Total

CloudAgent logo
RingCentral MVP logo

22

42

73

features in common

22

features in common

CloudAgent logo

CloudAgent's unique features

  • Text to Speech

  • Multiple Scripts

  • Outbound Call Center

  • Progressive Dialer

RingCentral MVP logo

RingCentral MVP's unique features

  • Activity Tracking

  • Video Conferencing

  • Callback Scheduling

  • Online Voice Transmission

Pricing

Starting from

$45/month

Value for money

CloudAgent logo
4.5

0.5

RingCentral MVP logo
4.0

What users say about CloudAgent's value for money

I wanted to thank you all for the excellent support we have gotten from your end. Your speed and technical understanding has been excellent.
No segregation of Missed calls. Have been asking this for last 1 year, but no result.

Categories in common

NUACOM logo

NUACOM

4.8
(30)

All-in-one Cloud Phone System for SMBs

Features

Total

NUACOM logo
RingCentral MVP logo

51

75

73

features in common

51

features in common

NUACOM logo

NUACOM's unique features

  • SMS Marketing

  • Inbound Reporting

  • Queue Management

  • Real Time Monitoring

RingCentral MVP logo

RingCentral MVP's unique features

  • For Cloud Phone Systems

  • Microsoft Outlook Integration

  • Role-Based Permissions

  • Collaboration Tools

Pricing

Starting from

9.99/month

Value for money

NUACOM logo
4.6

0.6

RingCentral MVP logo
4.0