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RingCentral Office vs Aline Comparison
Overview
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along...
Aline is a cloud-based VoIP phone system, which helps businesses handle incoming and outgoing calls through call routing,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$19.99/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
/
No info available
/- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.2
5
4
3
2
1
424
258
107
34
27
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
RingCentral has been a great improvement over our old VOIP system. Among the best features are the conferencing, vacation planners, call forwarding features among many more.
The platform is stable, it is easy to configure, it has excellent telephone support and it is has a very competitive price. I use a plantronics headset and have been using Ring Central for 8 years.
When RingCentral works, it works great - in other words, if issues do not persist within the software it can be a great VOIP with excellent clarity and call quality.
Pros
Not enoughreviews yet
Cons
The preview cover sheet option does not work on all browsers, so we are not sure of the layout. Sometimes there are lags in outgoing transmissions and they take a little longer than others.
The total disregard for our concerns and issues. The customer service is sorely lacking and I feel we were lied to just to get our foot in the door.
The only problem I have is I get a TON of spam calls. My RingCentral number is also the same number to a hardware store so I get a lot of calls from their customers as well.
Cons
Not enoughreviews yet
Key features
- Total features21
- Automatic Notifications
- Availability Indicator
- CRM Integration
- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat
- Collaborative Workspace
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Caller ID
- Fax Management
- History Tracking
- IVR / Voice Recognition
- Microsoft Outlook Integration
- On-Demand Recording
- Receiving
- Records Management
- Remote Access
- Reporting & Statistics
- Role-Based Permissions
- SMS Integration
- Single Sign On
- Spam Blocker
- Status Tracking
- Third Party Integration
- Two-Way Audio & Video
- Video Conferencing
- Voice Mail
- Total features25
- Automatic Notifications
- Availability Indicator
- CRM Integration
- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat
- Collaborative Workspace
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Caller ID
- Fax Management
- History Tracking
- IVR / Voice Recognition
- Microsoft Outlook Integration
- On-Demand Recording
- Receiving
- Records Management
- Remote Access
- Reporting & Statistics
- Role-Based Permissions
- SMS Integration
- Single Sign On
- Spam Blocker
- Status Tracking
- Third Party Integration
- Two-Way Audio & Video
- Video Conferencing
- Voice Mail
Integrations
- Total integrations12
- Dropbox Business
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Workspace
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- Salesforce Sales Cloud
- Slack
- SugarCRM
- Wordpress
- Zapier
- Zendesk
- Zoho CRM
- Total integrations10
- Dropbox Business
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Workspace
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- Pipedrive
- Salesforce Sales Cloud
- Slack
- SugarCRM
- Wordpress
- Zapier
- Zendesk
- Zoho CRM
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
Explore similar apps
RingCentral Office vs. Aline
See how RingCentral Office and Aline stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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