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RingCentral Office vs CircleLoop Comparison

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Overview

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along...

CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

420

252

106

34

27

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.5

(8)

5

4

3

2

1

5

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

RingCentral has been a great improvement over our old VOIP system. Among the best features are the conferencing, vacation planners, call forwarding features among many more.
The platform is stable, it is easy to configure, it has excellent telephone support and it is has a very competitive price. I use a plantronics headset and have been using Ring Central for 8 years.
When RingCentral works, it works great - in other words, if issues do not persist within the software it can be a great VOIP with excellent clarity and call quality.

Pros

Not enoughreviews yet

Cons

The preview cover sheet option does not work on all browsers, so we are not sure of the layout. Sometimes there are lags in outgoing transmissions and they take a little longer than others.
The total disregard for our concerns and issues. The customer service is sorely lacking and I feel we were lied to just to get our foot in the door.
The only problem I have is I get a TON of spam calls. My RingCentral number is also the same number to a hardware store so I get a lot of calls from their customers as well.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features21
  • Activity Tracking
  • Application Integration
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • IVR / Voice Recognition
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Channel Communication
  • Multiple User Accounts
  • On-Demand Recording
  • Real Time Updates
  • Receiving
  • Role-Based Permissions
  • SMS Integration
  • Self Service Portal
  • Single Sign On
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Conferencing
  • Visual Analytics
  • Voice Mail
  • Total features18
  • Activity Tracking
  • Application Integration
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Collaboration Tools
  • Computer Telephony Integration
  • Conferencing
  • IVR / Voice Recognition
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Channel Communication
  • Multiple User Accounts
  • On-Demand Recording
  • Real Time Updates
  • Receiving
  • Role-Based Permissions
  • SMS Integration
  • Self Service Portal
  • Single Sign On
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Conferencing
  • Visual Analytics
  • Voice Mail

Integrations

  • Total integrations12
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations19
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

RingCentral Office vs. CircleLoop

See how RingCentral Office and CircleLoop stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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