RingCentral Office Pricing Plan & Cost Guide

RingCentral Office

RingCentral Office - All-inclusive business phone system

4.19/5 (850 reviews)

RingCentral Office Pricing

Starting from: $19.99/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

ESSENTIALS: $19.99 monthly per user.
STANDARD: $24.99 monthly per user.
PREMIUM: $34.99 monthly per user.
ULTIMATE: $49.99 monthly per user.

Competitors Pricing

SutiWEM

Starting from: 3.00/month
Pricing model: Subscription

Sakon TEM

Pricing model: Subscription

PoliteMail

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Klaxon

Starting from: 0.53/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

MxToolbox Delivery Center

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

RingCentral Office Pricing Reviews

Pros
  • Getting everything set up was a bit of a crazy day in our office but the customer service throughout the whole thing has been amazing. Worth it for the amazing customer service.Megan H.Read the full review
  • Overall, this is solid system that is improving every year. I would like to see the mobile app experience more refined but it's a nice VOIP for the money.Verified ReviewerRead the full review
  • Ease of use could be improved but I have had great quality calls using this software. I have it on my cell phone and desktop so I can utilize it wherever I am.Lacie L.Read the full review
Cons
  • The preview cover sheet option does not work on all browsers, so we are not sure of the layout. Sometimes there are lags in outgoing transmissions and they take a little longer than others.Tina M.Read the full review
  • The total disregard for our concerns and issues. The customer service is sorely lacking and I feel we were lied to just to get our foot in the door.Elayna H.Read the full review
  • The only problem I have is I get a TON of spam calls. My RingCentral number is also the same number to a hardware store so I get a lot of calls from their customers as well.Tessa s.Read the full review
88%
recommended this to a friend or a colleague

25 reviewers had the following to say about RingCentral Office's pricing:

Lucy Lauer

Ring Central is a great value

Used daily for 2+ years
Reviewed 2019-01-15
Review Source: Capterra

I've been using Ring Central for almost 4 years and have had almost no problems with it. Once it is setup it basically runs itself. We have 11 people using it daily and I still cannot get over what a good deal it is.

Pros
the value of the comprehensive business package for the very affordable price.

Cons
The setup was difficult and cumbersome due to the many feature options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Lisa Jenkins

Great product for a small business

Used occasionally for 1-2 years
Reviewed 2018-04-19
Review Source: Software Advice

Pros
An app for your mobile phone that you can answer and make calls Settings that allow you ring simultaneously on your desk and mobile phone, or ring from desk phone and then forward to another phone Video conference option

Cons
The pricing is not too bad, but I wish the monthly fee was a little cheaper.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Lindsay Carter

Great VOI service

Used daily for 2+ years
Reviewed 2018-08-15
Review Source: Capterra

Great experience from set up to usage. Having the ability to stay connected wherever we go is a critical need for our business.

Pros
We are able to make calls from anywhere at anytime. We utilize both the hard phone lines as well as make calls right from the computer. The ability to text, fax and make calls from one number is a great value.

Cons
I really don't have any complaints about this software. It's been easy to use since day one and the price is affordable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Allison OBrien

Really easy to use - great for entrepreneurs!

Used daily for less than 6 months
Reviewed 2016-11-22
Review Source: Software Advice

I absolutely loved this product as an entrepreneur! It is affordable, easy to use and they have excellent customer service!

Pros
Affordable, user friendly, great customer service

Cons
I do wish there were more tier pricing options

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Harish Shetty

Perfect phone system with state of the art features

Used daily for less than 6 months
Reviewed 2019-01-19
Review Source: Capterra

We're using RingCentral for our telephony and web meeting requirements. They have a very responsive customer support team who helped us in the initial stages. With a great product like RingCentral managing all of our calls is like a breeze.

Pros
RingCentral has taken care of all the needs of a business when it comes to internet telephony. The software is intuitive, easy to configure and use. Our team loves the system. Call quality is also good.

Cons
Even though RingCentral is a great product, it is expensive. Guess, all good products come with big price tags. Sadly, small businesses may not be able to afford it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Lance Stemples

Equivalent alternatives exist at a significantly lower cost

Used daily for 2+ years
Reviewed 2019-12-11
Review Source: Capterra

Telephone auto attendants have become somewhat commoditized in their pricing. It's beyond understanding then that Ringcentral would undertake a pricing revision that tripled the monthly cost of their SaS to our company. Perhaps they're contemplating a merger/offering and attempting to boost their value short-term. I can't imagine that in the middle to long term many Ringcentral customers will accept the new pricing strategy when so many lower-priced equivalent alternatives exist.

Pros
Reliable-- over three years of use the web based system did not have any notable downtime. Ease of use-- easy to implement our telephone map on the Ringcentral system.

Cons
Customer service. Our company had three separate Ringcentral accounts. Sadly, after several years of using Ringcentral they changed their "pricing strategy" which doubled, and then tripled our monthly service charge-- although we did not change our business or the way we used the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

Janet Regier

We use this as our main phone service. I love that we can forward to our cell phones or use phone.

Used daily for 1-2 years
Reviewed 2017-11-16
Review Source: Capterra

It is a great priced phone system. Very happy with the value.

Pros
I love that we can have a desktop version or have it ring to our cell phones. I also enjoy how easy it is to record personalized messages. Another feature that is great is the fax feature. Being able to send and receives faxes without a fax machine is fantastic.

Cons
I don't like how sometimes it changes the routing of the phone calls without us having changed anything. Currently my line rings straight to my cell phone instead of first going to my desktop and I didn't do anything to make that happen. I wish it didn't do that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Mark Whitaker

RingCentral Review

Used daily for 2+ years
Reviewed 2019-08-29
Review Source: Capterra

Pros
We initially started using RingCentral to replace our old phone system with a VoIP system. It was easy to implement and worked well. Over the years we started taking advantage of the other features it has, including the smartphone app and the Glip collaboration software as well as audio and video conferencing.

Cons
Not much to dislike. It's not the cheapest VoIP system but due to the other added benefits it is worth the price for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Daniel Jerkins

RingCentral Office is a great tool that make faxing a breeze.

Used weekly for 1-2 years
Reviewed 2018-02-15
Review Source: Capterra

Pros
This software is incredible easy to use. We use it primary for faxing. You can send a fax from any computer or mobile device and you can receive faxes on any computer or mobile device!

Cons
There was a small price increase recently but this is still a great value for the money. I would recommend this product even at a higher price!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Joe Nutt

Review of RingCentral Office

Used daily for 1-2 years
Reviewed 2018-08-10
Review Source: Software Advice

Just dropped the service for comparable services, but better pricing.

Pros
Very good and easy to use user interfaces. Tech support is always available and willing to help. Tech support is pretty good.

Cons
Pricing is not too bad. Just found a service that was comparable but less expensive. Tech support is from India, not America.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Anonymous

mobil work phone on your personal cell

Used occasionally for 1-2 years
Reviewed 2019-10-16
Review Source: Capterra

It was good. My company just wanted something a little cheaper, so we switched.

Pros
Relatively easy to use. Can have it has an app on your computer which was nice if you don't want it on your personal cell.

Cons
At the time it was not really suited for Mac computers. The company just wanted something a little cheaper, so we switched.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Motti Stenge

Powerful, easy to use and great support

Used daily for 1-2 years
Reviewed 2020-09-22
Review Source: Capterra

We used them 2 years ago and found the support iffy, the meeting app buggy and unreliable and the price expensive. This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved

Pros
All features in one simple app, CRM integration

Cons
can't jump directly from a phone call into a video conference with all participants

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Deborah Hess

Can't live without RingCentral

Used daily for 2+ years
Reviewed 2019-10-12
Review Source: Capterra

Overall, RingCentral is outstanding. The price is affordable and I love the fact that there's no contract. You won't go wrong with them.

Pros
Our entire staff works out of the office the majority of the time and it is beyond convenient to have RingCentral at the helm.

Cons
There's no real down side at all. If I had to pick something than I'd love it to be free but I know that's not practical.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Leader in the Clubhouse?

Used weekly for 1-2 years
Reviewed 2021-02-11
Review Source: GetApp

It's a good experience overall but I wish they'd be more in line with other pricing.

Pros
Ring Central is very robust and the cost reflects that for the most part. When you get into setting it up for a business at scale it makes sense, but sometimes smaller businesses may be better served elsewhere.

Cons
Nickel and dime for integrations when the entry price is already higher than most of the other options out there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Victor Iryniuk

Powerful VoIP

Used daily for free trial
Reviewed 2018-10-05
Review Source: GetApp

Pros
RingCentral is a very powerful VoIP service on the market. It basically allows for any form of customization and its application to your usecases.

Cons
At the same time, RingCentral isn't easy to get into and pricing is very affordable, but at least you see what you're paying for.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

Minimize review

Anonymous

Ring Central

Used weekly for 6-12 months
Reviewed 2019-02-27
Review Source: Capterra

Ring Central allows my start up company to provide a phone system for cheap when we don't have land lines.

Pros
I guess that I like you can make calls, leave messages, have a voice mail and text through one system via wifi on your computer or phone app

Cons
If your wifi is not strong your calls will drop. And then if you drop off wifi it sucks a lot of your data usage. Also, it's just not very functional when storing numbers and trying to view messages.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

Minimize review

Arvin Febrer

Ring Central is the best there is

Used daily for 2+ years
Reviewed 2018-12-04
Review Source: Software Advice

Ring Central is a powerful VOIP solution with great features and reliable efficiency It's just the best there is

Pros
Ring Central's user interface is straightforward, user friendly and highly effective Call quality is excellent (has options for high/low bandwith calls) Fax and text messaging features are awesome

Cons
Because of it's great features and high efficiency, the price tag is much higher compared to other VOIP Other features require additional cost

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Anonymous

Good but could be better

Used weekly for 6-12 months
Reviewed 2018-02-24
Review Source: Capterra

Price

Pros
Fast, responsive and adequate. Pleasant interface. No down-time for maintenance noted. No glitches noted.

Cons
Improvement needed in terms of being more intuitive such as easier to find links for common tasks and having online versus software versus phone apps be more consistent with what they can accomplish

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Jannine Mutterer

Great option for small office!

Used daily for 2+ years
Reviewed 2019-07-25
Review Source: Capterra

Pros
Easy to use and customer service is always helpful. Great app for your mobile phone.

Cons
Would be great if pricing was a bit better. However, still less expensive than a traditional land line.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Abe Lichter

Inexpensive great VoIP Service

Used daily for 6-12 months
Reviewed 2018-03-06
Review Source: Capterra

Pros
We use RingCentral for our phone service, Unlike our past experiences with other cheap services providers their call quality is crisp and clear,

Cons
Limited list of phones supported, only old Yealink phones, Poor inexperienced (overseas) customer service,

Rating breakdown

Ease of use
Features

Minimize review

Nick Mitchell

RingCentral makes staying connected work

Used daily for 1-2 years
Reviewed 2018-10-24
Review Source: Capterra

RingCentral VoIP has left a lasting impression on me as it will definitely be my go to whenever working for another company that uses anything else or if I start a company on my own.

Pros
I used RingCentral on the job for answering support calls. The best part about RingCentral are the features it provides. I specifically enjoy the abilities to easily forward calls to my cell phone and to ring out if I'm using a mobile device to make the call. These services made days working from home ten times easier and looking at competitors they don't nearly have as many features.

Cons
RingCentral is expensive. From time to time you also get calls where the other recipient can't hear you, which I'm sure is common in most VoIP services. The cons are rather minimal and while I tend to mention price a lot in reviews I don't usually see it as that big of a factor outside of what your company can afford. Using some of the best services usually cost a bit more to the competition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Richard Ham

Runs our office phone setup with no notable flaws

Used daily for 6-12 months
Reviewed 2018-08-13
Review Source: Capterra

Pros
I most like the fact that it's yet to stop working since we started with it. With past setups, the phone would go down constantly but so far RingCentral has worked flawlessly

Cons
It could stand to be a little cheaper but that's the best issue I can come up with.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

Minimize review

Cathy Campbell

Ring Central fax- Great for the price

Used daily for 2+ years
Reviewed 2020-12-28
Review Source: Capterra

Ring Central is a low cost faxing alternative to having fax machine in your office

Pros
Ease of use. Easy to log in, find features. Address book is detailed. Reports are easy to find and search. Attaching docs is easy too. NO PAPER, no extra machine, no down time.

Cons
the icon for sending faxes is so small, tiny really, it is hard to find sometimes. Customer services is adequate. I like the once a year billing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Hadwat Sankari

User friendly software

Used occasionally for 2+ years
Reviewed 2018-12-15
Review Source: Capterra

Pros
I use RingCentral mainly to send and receive faxes. The software is very user friendly even for people unfamiliar with sending faxes online.

Cons
It seems to be reasonably priced, but still is somewhat expensive for the few times a year I send faxes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Ted Chen

Robust office phone system

Used daily for 2+ years
Reviewed 2018-03-22
Review Source: Capterra

Pros
Ringcentral does everything we need in a phone system. They were much cheaper than using our local phone service which is the main reason we switched.

Cons
The Ringcentral software is bloated and sometimes take several hundred megabytes of memory. I wish that could be slimmed down. I also wish there was a way to add phone numbers to our contacts without logging to the online portal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review