RingCentral Video Pricing, Features, Reviews & Comparison of Alternatives

RingCentral Video

Video conferencing software with screen sharing & team chat

4.34/5 (166 reviews)

RingCentral Video overview

What is RingCentral Video?

RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets, and mobile devices. The solution offers team collaboration tools including audio and video conferencing, screen sharing, integrated messaging, and more.

With RingCentral Video, companies can conduct team meetings from multiple remote locations via browser or the native mobile app. The live chat and integrated messaging tools allow users to send direct messages to team members as well as chat during conference calls. Meeting participants can also share their screens and edit files in real time.

RingCentral Video lets organizations record video conferences, share meeting highlights with stakeholders, and stream recordings from the cloud. The analytics portal provides managers with real-time reporting and analytics on company key performance metrics (KPIs), usage frequency, employee behaviors, and trend focus areas. Users can set up automatic alerts, create personalized meeting rooms, and schedule meetings through integration with Microsoft Outlook.
www.ringcentral.com

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China

Supported languages

English, Chinese (Simplified), French
RingCentral Video screenshot: RingCentral Video screen sharingRingCentral Video: Recording Video MeetingsRingCentral Video screenshot: RingCentral Video virtual meetingsRingCentral Video screenshot: RingCentral Video team messaging RingCentral Video Overview

RingCentral Video reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.3
  4.3
  4.2
Guiliana Taramasco

RingCentral for meetings

Used daily for 1-2 years
Reviewed 2018-08-02
Review Source: Capterra

Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.

Pros
I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.

Cons
I don´t have any complaints about this software, for me it has been very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

RingCentral Meetings Review

Used daily for 1-2 years
Reviewed 2019-12-16
Review Source: Capterra

My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project.

Pros
I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.

Cons
What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kirsten Chiara

DO NOT CHOOSE RING CENTRAL!

Used daily for 6-12 months
Reviewed 2019-02-21
Review Source: Capterra

We've had Ring Central for 9 months, in that time, we've had nothing but problems. We've been on with support on an almost weekly basis for the same issues. At one point in time, we had one phone that wouldn't ring until we'd been open for 2 hours. Tech support couldn't figure it out, one of our employees figured out it was set to a different time zone. We had an issue that was finally put to a tier 2 tech support agent, but it took 3 months to get connected with them. Now that we've been released from our contract, porting is an issue too. They don't allow for a corporate and a doing business as name, nor do they allow for more than one decision maker in the company. If it isn't word for word what is in the account settings, you can't port your number over. I even tried calling to let them know, but it had to be our DBA name and the name on the account. Take your business elswhere!

Pros
nothing, it's horrible. Very user unfriendly

Cons
Hard to use, too many software issues, horrible support

Response from RingCentral UK


Hi Kirsten,

First of all, I would like to personally apologize for the experience.

I want to know what happened and understand where we can improve or maybe figure out how we can win you back. Can you please share with me your contact information so I can personally reach out to you.

Thanks,
Rene

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Rex Schroeder

Great Solution for VoIP Video

Used weekly for 6-12 months
Reviewed 2020-05-24
Review Source: Capterra

Very good! Highly recommend RingCentral Video for those looking for a dependable solution. Very good features for the money and love to see how it keeps getting better with new features added and performance improving.

Pros
Nice user interface, and fast performace. The smooth video and high resolutions sells itself as many others can't perform smoothly at higher resolutions. The features are endless compared to others, and once setup, we have very dependable video commications system.

Cons
Price structure is confusing when not included in a bundle option. Menu system can be hard to get to when in a call, and some of the options are not found easily enough.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brooke Sarratt

Great for Small Technology Forward Business

Used daily for 6-12 months
Reviewed 2019-07-22
Review Source: Capterra

Pros
This tool is one of the best tools we use for screen share presentations. The price is included in the phone system we use and is a great package for our small business

Cons
It is reliable and easy to use, therefore I can't think of any cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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RingCentral Video pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Please contact RingCentral directly for pricing information.

RingCentral Video features

API
Activity Dashboard
Call Recording
Chat
Conferencing
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing

Automatic Notifications (110 other apps)
CRM Integration (82 other apps)
Call Monitoring (95 other apps)
Call Routing (106 other apps)
Call Transfer (98 other apps)
Caller ID (88 other apps)
Communication Management (102 other apps)
Contact Management (94 other apps)
Customizable Branding (81 other apps)
Voice Mail (88 other apps)

Videos and tutorials

Additional information for RingCentral Video

Key features of RingCentral Video

  • Categorizing
  • Malicious Program Detection
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Screen Sharing
View All Features