Ringio Features

Ringio

Intelligent sales call handling with native CRM integration

3.5/5 (6 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Appointment Management
Archiving & Retention
Auto-Dialer
Automated Routing
Automatic Call Distribution
Automatic Lead Distribution
Blended Call Center
CRM
Call Center Management
Call Disposition
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Scripting
Call Tagging
Call Tracking
Call Transfer
Callback Scheduling
Caller ID
Campaign Management
Charting
Chat/Messaging
Communication Management
Computer Telephony Integration
Contact Database
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Database
Customer History
Customizable Templates
Drag & Drop
Email Management
Employee Management
Event Triggered Actions
FCC Compliance
FTC Compliance
Feedback Management
File Transfer
IVR / Voice Recognition
Inbound Call Center
Knowledge Base Management
Lead Management
List Management
Live Chat
Manual Dialer
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multiple Scripts
On-Demand Recording
Open Database Design
Outbound Call Center
Performance Management
Performance Metrics
Phone Key Input
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Queue Management
Real Time Analytics
Real Time Reporting
Real-Time Chat
Recording
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Sales Management
Scheduled Recording
Self Service Portal
Social Media Integration
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Telemarketing Management
Text to Speech
Third Party Integrations
Virtual Assistant
Visual Analytics
VoIP
VoIP Connection
Voice Customization
Voice Mail
Workflow Management
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API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Appointment Management
Archiving & Retention
Auto-Dialer
Automated Routing
Automatic Call Distribution
Automatic Lead Distribution
Blended Call Center
CRM
Call Center Management
Call Disposition
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Scripting
Call Tagging
Call Tracking
Call Transfer
Callback Scheduling
Caller ID
Campaign Management
Charting
Chat/Messaging
Communication Management
Computer Telephony Integration
Contact Database
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Database
Customer History
Customizable Templates
Drag & Drop
Email Management
Employee Management
Event Triggered Actions
FCC Compliance
FTC Compliance
Feedback Management
File Transfer
IVR / Voice Recognition
Inbound Call Center
Knowledge Base Management
Lead Management
List Management
Live Chat
Manual Dialer
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multiple Scripts
On-Demand Recording
Open Database Design
Outbound Call Center
Performance Management
Performance Metrics
Phone Key Input
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Queue Management
Real Time Analytics
Real Time Reporting
Real-Time Chat
Recording
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Sales Management
Scheduled Recording
Self Service Portal
Social Media Integration
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Telemarketing Management
Text to Speech
Third Party Integrations
Virtual Assistant
Visual Analytics
VoIP
VoIP Connection
Voice Customization
Voice Mail
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Appointment Management
Archiving & Retention
Auto-Dialer
Automated Routing
Automatic Call Distribution
Automatic Lead Distribution
Blended Call Center
CRM
Call Center Management
Call Disposition
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Scripting
Call Tagging
Call Tracking
Call Transfer
Callback Scheduling
Caller ID
Campaign Management
Charting
Chat/Messaging
Communication Management
Computer Telephony Integration
Contact Database
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Database
Customer History
Customizable Templates
Drag & Drop
Email Management
Employee Management
Event Triggered Actions
FCC Compliance
FTC Compliance
Feedback Management
File Transfer
IVR / Voice Recognition
Inbound Call Center
Knowledge Base Management
Lead Management
List Management
Live Chat
Manual Dialer
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multiple Scripts
On-Demand Recording
Open Database Design
Outbound Call Center
Performance Management
Performance Metrics
Phone Key Input
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Queue Management
Real Time Analytics
Real Time Reporting
Real-Time Chat
Recording
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Sales Management
Scheduled Recording
Self Service Portal
Social Media Integration
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Telemarketing Management
Text to Speech
Third Party Integrations
Virtual Assistant
Visual Analytics
VoIP
VoIP Connection
Voice Customization
Voice Mail
Workflow Management
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Mobile apps

iOS App


0 reviews

Android App


0 reviews

Ringio Feature Reviews

5 reviewers had the following to say about Ringio's features:

Rod W.

Ring.io for our Call Center

2019-02-21

[SENSITIVE CONTENT HIDDEN] and his team are very responsive, fun to work with and overall superior at customer service.

Pros

Fast forward, I sold that company 2 years ago with 50 plus employees and Ring.io saved us thousands of dollars, sometimes monthly. The API integration was extremely easy with our CRM and all calls were attached to the correct client contact files so we could check orders in case of a dispute.

Cons

I would to see a mobile application for this wonderful product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Brian B.

Onboarding was seamless!

2018-11-16

Pros

My team can Power Dial through lead lists in Zoho, and we have workflows (set tasks, set appts, send emails) auto triggered based on each type of disposition, call recording, local number and free two-way texting (in beta).

Cons

The UI could be "prettier" with more colors and easy call to actions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Eric L.

Great for Local Presence

2019-06-27

Pros

Great Ring Local feature that gives you a local area code when you call. Love the click to dial also

Cons

Sometimes calls drop, but its rare and to be expected

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Andrew H.

Would not recommend this

2016-12-09

They advertise that they integrate to highrise CRM but it seldom works or recognizes calls.

Cons

Apps don't work, drops calls, fails very buggy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Ringio

DO NOT use Ringio look for something better....PS as I write this its the 5 time (in 9 days) that I cannot use our work phones.

Source: Software Advice
Helpful?   Yes   No
Read more
Dominic B.

Click to dial from SFDC

2019-06-28

Pros

Local area codes and click to dial fuctionality for any #

Cons

you have to make a new call everytime instead of a session

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more