Ringostat Pricing, Features, Reviews & Comparison of Alternatives

Ringostat

Intelligent call tracking, monitoring, and virtual PBX

4.94/5 (16 reviews)

Ringostat overview

What is Ringostat?

Ringostat is an intelligent call tracking, call monitoring and virtual PBX software that helps businesses of all sizes to reduce their customer acquisition cost (CAC). The software enables businesses to identify where customer calls are coming from, use their advertising budget accordingly, and enhance the performance of call agents.

Incoming customer calls are routed to Ringostat Virtual PBX where call and caller information is added to Ringostat Analytics. The customer call is then forward to a sales agent and recorded. While the call takes place, Ringostat shares the call data with the CRM and Google Analytics.

Ringostat identifies the source of every inbound call; finds leads and suggest that they call in; sets up call monitoring; and alerts businesses to any agent or process-related issues.

The software provides a customizable, cloud-based virtual PBX for call agents, with features including dynamic call tracking, a smart call-back function, and fully-customizable reports. The data collected by Ringostat can then be transmitted to CRM, Google Analytics and Google Adwords.
ringostat.com

Pricing

Starting from
$74/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Brazil, Canada, Europe, Germany, Latin America, Mexico

Supported languages

English, Russian
Ringostat screenshot: Access permissionsRingostat screenshot: Call commentsRingostat screenshot: Call forwarding schemesRingostat screenshot: Call logRingostat screenshot: Call statisticsRingostat screenshot: Multi-channel funnelsRingostat screenshot: Daily and hourly call distribution statistics

Ringostat reviews

Excellent
15

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.9
  4.4
  5.0
Olga Hlavatskaya

More profit for our company

Used daily for 1-2 years
Reviewed 2019-04-24
Review Source: Capterra

Professionals work nn Ringostat. They helped us improve sales, make it more quality and reduce the cost of ineffective advertising.

Pros
Integration of call tracking with the CRM system allows to automatically create a client card in the CRM. Now our reps can see information on all incoming calls. Call recording is automatically saved in the customer card. The manager can see the history of communication with the client and as quickly as possible to answer all questions, given the history of communication. Besides Ringostat connected us to their free virtual PBX. We turned on call forwarding. If the manager is busy, his call is transferred to any free manager. Thanks to this, we have improved customer loyalty to our company.

Cons
We are not a big company and in the beginning it was expensive for us. But we took the chance. And now thanks to Ringostat the revenues of our company have increased several times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Maryna Nalyvaiko

Use a new extension for calls

Used daily for 6-12 months
Reviewed 2019-08-19
Review Source: Capterra

Due to Ringostat Smart Phone sales department has become more productive. They do not spend their working time on processes that can be created automatically. All calls are processed on time. Even if the browser is minimized, a pop-up message about the incoming call will appear. This has improved loyalty to the company. We received positive feedback.

Pros
"Ringostat Smart Phone gave us excellent results in helping our sales managers. They work in one browser and they don't miss calls. In addition, Ringostat has integration with our CRM. We were able to make flexible integration settings for our business. Tasks are created automatically when customers call to the company. By the way, if a customer calls again, he will be connected to his manager. The task with the deadline to recall the customer will be created in the case of the missed call. Also with Ringostat, we get complete statistics on calls. We get reports on more than 30 parameters. This helps us analyze the effectiveness of calls and the work of managers."

Cons
Nothing at this moment. Excellent expansion and easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Daniil Kopilevych

Excellent support & functionality

Used daily for 1-2 years
Reviewed 2019-01-24
Review Source: Capterra

Ringostat helps to increase our site conversion and customer loyalty. As well we determined the effectiveness of online marketing campaigns.

Pros
1. Easy to port tracking numbers over from another tracking company. 2. Ability to (spam) block callers and IP. 3. Ability to have sub-accounts, separate notifications, separate reports. 4. The flexibility of the callback. You can change how it looks, text, language, how it behaves on the website, etc. 5. Ability to hide inserted number under bottom Show number. It was really helpful when we had a sharp increase in traffic. 6. Ability to estimate and comment every call in the report. 7. Ability to set up integration with CRM in several clicks.

Cons
I would like to have the ability to make phone calls directly from my CRM. But Ringostat support said they will realize it soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Nickolass Jensen

Dedicated and service minded. Smart toolset.

Used weekly for less than 6 months
Reviewed 2017-11-20
Review Source: Capterra

Knowledge

Pros
Dedicated Service, Nice people Ringostat has a killer feature with a wow effect and people to help you set it up. It makes it easy to impress new users on your website and to measure the impact on incoming calls that people make when they are on the website. But the bad thing about that is that for me, I actually received too many disturbing calls and it interrupted my daily routines.

Cons
Unfortunately, it was hard for an end client to get used to using in combination with their own internal call forwarding system, so we had some issues when testing it with four different users, as they would not always understand that the call was from the Ringostatsystem. Secondly, a third-party provider of local phone numbers had misused the phone number that was in use for my client in a way that they received angry calls from people that were not trying to reach them, but another company for complaining about Phone terror. I later found that the phonenumber is use was registered on the norwegian list for plhonenumbers never to pick up calls fram, as it was deemed a Phone terror number. There were actually a lot of articles about one of the spammers who had been using this number earlier on. This cost both me and my client valuable time and was hurtful for the brand experience. We decided then to not use the software anymore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Nataliya Nekrasova

Right statistics is the basis of successful advertising

Used daily for 2+ years
Reviewed 2019-04-10
Review Source: Capterra

We like to work with Ringostat because the analysis data is most accurate. Customer support is always in touch.

Pros
The servise is really easy-to-understand. Every team member I've introduced tp the software has picked it up easily. When we analyze what kind of advertising brings calls from potential customers we disable ads that do not generate calls or sales. Also we exclude inefficient expensive keywords and raise bids for keywords leading to target calls.

Cons
I cannot say that there is anything that I dislike about analytics. We had set up call tracking with the help of support. Within five minutes they connected with us and helped to solve all our questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Ringostat pricing

Starting from
$74/month
Pricing options
Free trial
Subscription
View Pricing Plans

Standard: $74/month

Pro: $199/month

Advanced: $499/month

A 14-day free trial is available

Ringostat features

API
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Transfer
Caller ID
Monitoring
Reporting & Statistics
Third Party Integration

Activity Dashboard (92 other apps)
Automatic Notifications (72 other apps)
CRM Integration (77 other apps)
Chat (88 other apps)
Communication Management (61 other apps)
Conferencing (81 other apps)
Instant Messaging (68 other apps)
Real Time Reporting (62 other apps)
Video Conferencing (64 other apps)
Voice Mail (63 other apps)

Additional information for Ringostat

Key features of Ringostat

  • By-extension reporting
  • Call collection
  • Call duration
  • Call volume
  • Inbound reporting
  • Outbound reporting
  • Talk time tracking
  • Who answered log
  • Call recording (with permission)
  • Call routing
  • Caller ID
  • Call conversion tracking
  • Custom reports
  • Third party integration
  • Channels performance
  • Call tracking
  • Call reporting
  • Automatic call distribution
  • Call monitoring
  • API
  • Call results
  • Reporting & statistics
  • Smart call-back function
  • User access controls
View All Features

Benefits

Determine which are the most effective advertising channels and measure phone call conversions with Ringostat.

Monitor call agents' performance by tracking and recording their call and conversion rates.

The solution has built-in integrations with Google Analytics, Woopra, Kissmetrics, and Pipedrive, and can be integrated with third party applications via WebHooks and an API.