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RingOver vs iSoftPhone Comparison

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Overview

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable...

iSoftPhone is an internet phone integrated into macOS that helps businesses with instant messaging, call recording, video...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£17/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$45
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(83)

5

4

3

2

1

54

20

2

1

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.
It is very easy to use, perfect for my business and excellent customer service.
The user interface is very friendly and call quality is very good.

Pros

Not enoughreviews yet

Cons

Absolutely awful, disgusted in the service in which they provided.
Sometimes it breaks and there have been a few shortages in the past few months.
Sometimes it occurs some errors on recognising the devices i use has headphones.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features68
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Agent Interface
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tagging
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configuration Management
  • Contact Management
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • On-Demand Recording
  • Outbound Call Center
  • Phone Key Input
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recording
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Scheduled Recording
  • Softphone
  • Text to Speech
  • Third Party Integrations
  • Unified Communications
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Workforce Management
  • Total features11
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Agent Interface
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tagging
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configuration Management
  • Contact Management
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • On-Demand Recording
  • Outbound Call Center
  • Phone Key Input
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recording
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Scheduled Recording
  • Softphone
  • Text to Speech
  • Third Party Integrations
  • Unified Communications
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Workforce Management

Integrations

  • Total integrations10
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

RingOver vs. iSoftPhone

See how RingOver and iSoftPhone stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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