RingSky Cloud hosted PBX solution ( 5.0/ 5 2 reviews) 76 Alternatives to RingSky
Explore a recommended list of RingSky alternatives for your business in 2019. Compare alternatives to RingSky side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
A cloud-based business phone service
What users mention about FluentStream See all reviews We have had some issues due to bandwidth but nothing to do with FluentStream. They have been supportive and outstanding on every front. Support has been superb for us - quick responses and semi-custom solutions, software offers many setup options, USA competent support. This is easy, the service is responsive... the price is right, the reliability is exceptional.
Cloud-based call center software for sales and support teams
What users mention about CloudTalk See all reviews Couldtalk has many great and wonderful features that definitely can improve your work experience. I love the tags and click to call features. It is user-friendly software and you have possibility to customize it on your own. If the help is needed they are happy to assist you. Overall, I’m very happy with the product and the direction where it’s headed. The UI is very modern which makes it a pleasure to work with.
Convert more leads in less time!
Cloud call center for customer support & sales
Cloud-based call center solution for SMBs
What users mention about ChaseData See all reviews Customer Support are very friendly and helpful. I would definately recommend this software.
Awarded Outbound Contact Center Software (24/7 U.S. Support)
What users mention about Ytel Platform See all reviews Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue. We are very happy with the Ytel platform and technology. Excellent product with more features than described.
Mobile optimized cloud call center with multichannel routing
What users mention about PureCloud See all reviews For the past 6 months we have suffered ongoing service outages, large scale loss of call center report data, HIPAA violations. PureCloud is a great product, very agile and innovative and love the "almost" cloud based architecture. It's easy to use and is so feature rich out of the box it. The organisation loves the collaboration tools.
Phone system for support and sales teams
What users mention about Aircall See all reviews The app is basic and good for what you want it to do. It is very easy to use and effective. It took me and our team some time to get used to the user-interface, trying to figure out where everything is really was a pain. Also, this is made even worse when using Aircall on a mobile device. We had a great experience with the mac os app. The customer service is great, they answer to the phone quicly and help us when needed.
Voice, video, chat, contact center. In the cloud.
What users mention about 8x8 Virtual Office See all reviews The customer service is terrible. We were told that the issues we were having were with our phones and that they were too old. The product works as desired and has all the features of a much more expensive system. And the people are very supportive whenever you need help. The company clearly cares about it's customers too as they are happy to come onsite for training and driving user adoption.
Simplifying Business Communication
What users mention about Nextiva See all reviews Great pricing structure Amazing Customer Support, Simple, fast, robust, it's got it all what I was looking for. There are times where I calls are not coming in and its saying chat unavailable. It happens several times in a day so having said that, i hate it when that happens.
All-Inclusive Cloud Powered Business Communication
What users mention about Jive Voice See all reviews What I have used it has been very user friendly and when I have called for help all of the customer support have been very friendly and helpful. Seasoned offerings, it has a wonderful call routing set up interface. Voice quality is excellent, and their support center is very responsive. Great Company, Great customer service, They are very fast and efficient when you request help. Great service, highly recommend.
Cloud communication platform for enterprises
What users mention about Dialpad See all reviews I have experienced times where there is no alert that I have a missed call or voicemail unless I check the app itself. Has been pretty good for most part, some issue here and there but over all still better than a normal phone system and less headaches. There's no denying it is super easy to use and quick to setup. Call quality is excellent.
The world's leading cloud-based contact center software.
What users mention about Talkdesk See all reviews The ability to have access to recorded calls has saved me on several occasions. Having the ability to log in remotely is very nice as well. It is so easy to use and I couldn't recommend it more. Great for dealing with clients over and collecting important information. Good integration with Zendesk. Custom reporting options are really amazing and can give great insights into the business.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews Poor technical support, lack of access to all services for a long time, there is no guarantee of system recovery if data is lost. After using this app for a while, I can tell that this is an excellent tool. We are very happy of its functionalities. I lost my account as I was not using it during my traveling, and I lost all my data associated with.
All-in-One CRM Software Solution
What users mention about InfoFlo See all reviews I have to copy them to somewhere else on my computer first. A very minor inconvenience.
Virtual Phone System for small businesses
What users mention about MightyCall See all reviews Then, they kept charging me after I cancelled and there wasn't even a phone number on the account. HORRIBLE SERVICE AND CUSTOMER SERVICE. Awesome customer service (I am not the most technologically inclined person, but Andy got me through every step). Once your number is in their ecosystem, leaving is difficult.
Calling App for Customer Service Teams & Sales
What users mention about CrazyCall See all reviews It’s nice to have the dashboard on CrazyCall to visually see your progress when making calls through a list. It was very easy to set up and that's always a good start. Crazy call is the trustyworthy software. Interface and reports are more than sufficient.
A Complete Business Cloud Phone System Solution
What users mention about RingCentral See all reviews The most disappointing feature of RingCentral is still the inability to download my call records for more than a few months at a time. That seems really unusual, not to mention inconvenient. The quality of the voice is great, and it supports HQ and standard quality, depending on what kind of connection you have. The call quality on ring central is even better at times than the quality on my phone app. The calls over WiFi have great quality.
Power dialer & outbound sales acceleration software for SMBs
What users mention about PhoneBurner See all reviews PhoneBurner is super easy to use and has a ton of amazing features. Anyone can log in and easily pick up how to use this system. Very good, not give them and excellent since there is always room for improvements. Everything from the free trial, to the ease of using it, to the customer service was excellent.
Predictive dialer & call automation for call centers
Beautiful Contact Center Solution - Omnichannel - All in One
Call center CRM-integrated software
Cloud Contact Center Software
What users mention about NICE inContact See all reviews I love the ease of supervisor functions such as coaching and monitoring, it's super easy to switch between calls, and makes multitasking amazing. They are, by far, the worst company I've ever had the horrible experience of dealing with. How smart and futuristic it is, I like the algorithm it uses and how it is like a smart phone but for scheduling.
Call Tracking & Analytics
What users mention about CallRail See all reviews Have good customer service. Most important features is before answering the call CallRail Shows automatically us from where it comes from. It has been wonderful to monitor calls coming in from our site. There are issues from time to time with bad numbers. However, for the most part their customer service is quick to fix.
Second phone number app for texting and calling
Coding APIs for adding telephony, SMS & 911 calling to apps
What users mention about Bandwidth See all reviews The portal is user-friendly and easy to navigate. Managing and tracking customer very easy and a great help for a reseller. Once the software is engineered it appears to be fairly stable. Customer support is also very responsive and can be helpful. I like the feature ability on individual numbers, I also like the number porting and the ability to go back and retrieve old records.
All-in-one communications & collaboration tool
What users mention about Intermedia Unite See all reviews There was nothing I found that I could complain about. In some cases the implementation can be difficult and I see that sometimes my contacts start to disappear. Very good service, especially for small business.
VoIP business phone system for organizations of all sizes
What users mention about Intulse See all reviews The only issues I have with this product is that I was unaware of it for so long and wasted money and time with one of the larger phone providers. Overall we have had a positive experience. Rep with Intulse was excellent to work with through the process and setting up our system. The solution is simple and yet very powerful, with the help of Intulse customer service, we have tweaked the system to each need we have.
The fastest way to make more sales calls.
What users mention about Kixie See all reviews Dropped calls, so complicated to do a 3-way call or a transfer and most of the time the call will drop. The power list dialer is in beta, but it's useless. The support staff is committed to customer happiness, his support with the software is much needed and he gets five stars for it. The limited minutes plan is reasonably priced but only allows for 300 minutes a month, which is not a lot if you are making calls every day.
SaaS billing for MSPs & resellers of usage-based services
What users mention about Phone.com See all reviews Customer service was great, good features and functionality, room for customizations, can keep personal phone number private. The pricing is fantastic and support has been very helpful. Easy to set-up, easy to use. Great Business Phone System.
Turn the World Into Your Office
What users mention about Grasshopper See all reviews Ease and flexibility are what attracted me to Grasshopper, the fact it is a great value for the money is just a bonus. What I dislike about Grasshopper is the inability to distinguish a Grasshopper call from a direct call when using a cell phone. Admin functions were historically awful but they have recently updated it.
RingCentral Office - All-inclusive business phone system
What users mention about RingCentral Office See all reviews The most disappointing feature of RingCentral is still the inability to download my call records for more than a few months at a time. That seems really unusual, not to mention inconvenient. The quality of the voice is great, and it supports HQ and standard quality, depending on what kind of connection you have. The call quality on ring central is even better at times than the quality on my phone app. The calls over WiFi have great quality.
The Deskforce solution for boosting agent performance
What users mention about Predictive Dialer See all reviews Horrible, not working, and not even refunding or replying to refund requests. I am very much satisfied with the high quality of the way it works and would gladly recommend it to similar customer. Very happy with this dialer, they changed my business and made my agents much more productive as a result. Thank you very very much.
Web-based predictive dialer for efficient outbound calling
Payment processing and communication engagement solution
Open source call center software with predictive dialer
What users mention about VICIdial See all reviews We are currently using Vicidial for our inbound callcenter and working great. Kudos on a great piece of software. We love this program and its flexibility. It has clear advantages over other program we used. VICIdial is great piece of software that provides great help in managing huge call campaign with many agents involved.
All-in-one Cloud Contact Center Software
What users mention about VCC Live See all reviews Software management is easy, project management is transparent. It is also excellent for working at home or everywhere. We've been using VCC surface since 2015, it's really a great help in managing calls. Excellent solution for distributed call center operations and home agents.
Omnichannel contact center management
What users mention about XCALLY See all reviews It has a nice dashboard with realtime statistics which helps supervisors and managers to have a full control over SLAs and important stuff. Definitely the best and most powerful solution for the modern contact center. When doing multi-tenant customer support, it is a bit confusing when the number of queues increases, as there are places where it is difficult to visually identify which tenants (queues) are accessed.
Cloud-based call center platform
Contact center solution for customer engagement
Cloud-based outbound call center software
Multi-channel contact center
Auto dialers for lead generation & telemarketing
Cloud-based knowledge management software
What users mention about ProcedureFlow See all reviews The main problem that I have with it is the inability to print off the information which forces employees to log in on a computer to access an SOP. There is no more worrying about distributing documentation and making sure old stuff is tossed. We started using ProcedureFlow by training, but now we're mapping processes every day, on our own. The best part of this software is the customer service they offer. Walking you through their product so you know the best way to use.
Remote support for helpdesks, call centers and organizations
What users mention about LogMeIn Rescue See all reviews What I like most about LogMeIn is the ease of use in both installation and gaining access. It is simple to gain access in a matter of minutes. The recordings have at times been unreliable at times, which has meant we have lost data necessary to review cases. I believe they just got rid of the free account, and have moved to only paying accounts. Sadly, I will no longer be able to use this tool.
Cloud based hospitality & vacation rental software
Industry's first context-aware Helpdesk Software
What users mention about Zoho Desk See all reviews The dashboard is of a great help for management. It creates a competitive spirit between the agents. It has a great and clean interface with many options that helps to reduce processing request times. My favorite free feature is the Customizable Help Center and Team Feed. The free version is Straightforward and easy use.
Customer interaction & support platform with CRM integration
What users mention about UJET See all reviews I reach out to customers along with business to resolve any issue possible and i am 98% successful doing so. I consider myself a critic. However, there is very little to critique with UJET. I like the ability to change and view live aux codes. I also found the ability to run summary reports very useful when verifying hours.
The Collaborative Contact Center solution from the industry
What users mention about RingCentral Contact Center See all reviews RingCentral is wonderful for a small business. I love that I don't even have to have a phone. I had the pleasure of working with several techs and they both did an excellent job on both cases, especially Ronald. I enjoy the functionality and ease of use. It's great on desktop or mobile.
One solution for every customer interaction.
What users mention about Virtual Contact Center See all reviews The customer service is terrible. We were told that the issues we were having were with our phones and that they were too old. The product works as desired and has all the features of a much more expensive system. And the people are very supportive whenever you need help. The company clearly cares about it's customers too as they are happy to come onsite for training and driving user adoption.
Predictive dialer CRM with VoIP for call centers.
Cloud customer service software
What users mention about Zendesk See all reviews The customer service, when they're on point is fantastic. They have good and not so good moments, but I have never had a major issue with them. Having a robust solution to track all issues from birth all the way to resolution. The ease of use of the platform was what I liked best. Creating forms in Zendesk has been really terrible in the past. Trying to arrange them and sort was awful, but they did update that part of it.
Great customer service starts with better help desk software
What users mention about LiveAgent See all reviews The installation was very simple and it was quite user friendly. We fell in love with it after just a few uses. I love using the multi channels provided with a monthly pricing which is affordable for any company.
Customer service & support software
What users mention about Salesforce Service Cloud See all reviews Salesforce is the best platform out there to help you resolve your business problems. It is the best CRM that you can access anywhere; anytime. This service helps provide quality care for a program that has tremendously changed our organization for the better. The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Sales and marketing CRM for growing businesses
What users mention about Agile CRM See all reviews The interface is nice and easy to use, multiple people can use it at once. You can automate campaigns and triggers, which is useful. I have integration of Gmail & Mailgun for outbound emails. And recently by mistake, I have found that AgileCRM steals emails from billing. Super affordable for the amount of tools, features and applications it includes. Starting at $10/user/month for it's starter version.
Voice over internet protocol (VoIP) solution
What users mention about SIP.US See all reviews We have utilized a number of providers and this provider is the most stable, responsive and reliable we have found. A solution with great potential if your vendor knows what he is doing. The posibility of getting better prices, reliability, support.
Second Phone Line for your Business
Technology expense management & call accounting solutions
Voice & Text Message Broadcasting Made Easy
SMS Marketing & Voice Broadcasting Made Easy
What users mention about Call Loop See all reviews We enjoy this software for what it is intended to do. It's easy to understand, and that's important. It's easy to navigate and set up campaigns. Once everything is set up, the ease of duplicating campaigns is nice. It was relatively easy to set up and get working, help section was good when I had questions.
Send Smarter With EZ Texting
What users mention about EZ Texting See all reviews Scammers, Fake, THE MOST EXPENSIVE, unreliable, BAD ACCOUNT REPS. what else. For a bad company or team of thugs. Very easy set up, and customer support is solid. An excellent product, and very affordable. The software is alright the best part is its free and acts like a second line.
Boost marketing, sales and service performance!
What users mention about bpm'online CRM See all reviews If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well. You have to be aware of the changes that you make from the beginning or it would be difficult to go back. By the way, it is so easy to create a campaign now with the intuitive campaign designer and then monitor its efficiency.
Powerful help desk & service management software
Predictive Dialing solution for ARM system integration
Powerful Service Desk and Simple to Use, Modular ITSM Tool
What users mention about SysAid See all reviews Old fashion, no new functionality, poor windows integration, practically no upgrades in last 3 years, bad user experience, and more. Customer service is HORRID. To the point of complaints have to go to CEO of SysAid and had to have HER get on the phone with us. Very happy with all the members involved, from install to support. Satisfied with the product.
Online Customer Support Software & Helpdesk Solution
What users mention about Freshdesk See all reviews We're happy to use Freshdesk and hoping the small issues it has will be fixed once and for all. Thank you for the great service Freshdesk. I can sincerely recommend Freshdesk. It's a superb, easy to use & feature rich service for our software support needs. Customer support on their side was excellent - responsive and very helpful. Cost is very reasonable.
Next Generation Customer Interaction Platform
Inbound, outbound & blended cloud contact center
Advanced, cloud-based computer telephony integration
Virtual phone system for business sales and customer support
What users mention about Toky See all reviews The price is very reasonable. It's super easy to set up multiple agents and have extensions for each agent. Nothing special to report, for now no bugs and no big problems. How is that all of a sudden I don't know how to use Toky properly. Learn to be a REAL support guy and stop blaming everything on your customers.
Cloud communication platform
Virtual phone system for sales, marketing & support teams
What users mention about CallHippo See all reviews I reccommend it to everyone. No one will regret having this software. Great basic outbound calling software, perfect for smaller companies. Great and always improving VoIP/DID phone system.
Cloud Contact Center & Inside Sales Software for Salesforce
What users mention about NewVoiceMedia See all reviews Did not even know who our Account Manager was till we decided to cancel the contract. The app runs on obsolete technology. Really disappointed with the overall experience. Did not receive any onboarding, adoption or ongoing support from their end despite having paid for professional services. Great on site implementation team. Totally customization IVR solution, call recording, etc.
All-in-one predictive dialer & inbound call center solution
What users mention about CallTools See all reviews Excellent cloud, fast, efficiency, safe, secure, it helps me a lot with all the feature that includes. M still not sure why the abandoned percentage is so high when than the actual abandoned rate that I set is low. Also not easy to understand the advantages/disadvantages of Power dialer vs Predictive. The only drawback I have noticed to CallTools is that sometimes if the client hangs up on an inbound call, the contact will become stuck on the screen.
The Customer Friendship Platform
Contact Center Solutions for Customer Experience Excellence
Cloud-based business VoIP phone service
What users mention about Vonage Business See all reviews I like that Vonage is very user friendly, easy to install and update. Having the ability to send SMS,text message is a great feature. Amazing way to control a call center, amazing reports and great customer service team in case needed. I love the technology to be able to track calls answered/made on graphs. Plus, the ease of call forwarding/redirecting is great.
Cloud contact and call center software
What users mention about Five9 See all reviews The software is outstanding and the support offered is even better. It's complicated, but not impossible with the help of the Five9 staff. Very easy to use, good reporting, and great support. Our implementation manager was there during and after the implementation phase. Conrad is fantastic to work with, he has made our transition to Five9 dialers so easy and wonderful.
Cloud phone system & contact center software & services
What users mention about ShoreTel See all reviews ShoreTel provides easy access and controls. Call quality and clarity has been great. I like the ease of operation. Other than transferring calls, which takes a little getting used to, everything is good. What I enjoy the most about this product is that is very user friendly. The interface is easy to maneuver around.
Multi-channel communications and telephony platform
B to B VoIP Solutions, Call Center Software
VOIP Predictive Dialer | Call Center Predictive Dialer | Hosted Predictive Dialer
Hosted PBX with CRM integration and mobile apps
What users mention about 3CX See all reviews The marketing and promise very good. The Hype about how good the system is written by 3CX - excellent. It was inexpensive, there are local experts, easy to setup, and their new features continue to improve an already great platform. The Biggest differentiator for this soft phone is the easy setup. Its user interface is not ground breaking but still great to use.
Phone platform for G Suite and Slack
Automatic callbacks for website visitors within 25 seconds
Scalable cloud contact center for telemarketing needs
Cloud-based phone system with mobile app, designed for teams
Call center software in the cloud
Unified Cloud Communications - Work Happy
What users mention about PanTerra Networks See all reviews Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing. Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra. Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra.
Web-based predictive dialer software for call centers
What users mention about SpitFire See all reviews My experience with the representatives of this company and the software are always excellent. The Spitfire system is a wonderful piece of technology. It dials very fast - very easy to use - II have been using dialing systems for years and this is by far the very best on the market.
Predictive Call Center, Voice and Text Broadcasting app
What users mention about CallHub See all reviews CallHub is the best solutions I have used up to now for my communication campaigns. I will keep using and do recommend strongly.
Telephony and call center app
What users mention about CallFire See all reviews It's been great for recouping late payments in my small business. The UI is easy to navigate and all major features are clearly accessible from nearly anywhere. Sometimes customer support took a while to respond. But I'm an impatient guy.
All-in-one Cloud Phone System for SMBs
Trusted VoIP for any office, anywhere.
Telephony software for PC
Hosted Business Phone System
Intelligent sales call handling with native CRM integration