This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

ROUTEE Features

Features Summary

Functionality

3.8

/5

22

Total features

112

7 categories

ROUTEE features

2-Way Messaging
AB Testing
API
Activity Dashboard
Auto-Responders
Automated Responses
Behavior Tracking
CAN SPAM Compliance

Common features of Authentication software

API
Access Controls/Permissions
Access Management
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Management

Price starts from

10.60

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

3.8

/5

22

Price starts from

10.60

Per month

visit website

Total Features

112

Unique features

  • Self Service Portal

  • Customization

  • Mobile Optimized Emails

  • Multi-Channel Management

Functionality

4.5

/5

610

Price starts from

19.95

/user

Per month

visit website

Total Features

97

Features in Common

24

Unique features

  • Queue Management

  • Virtual Extensions

  • Calendar Management

  • Caller Profiles

Functionality

4.4

/5

680

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

106

Features in Common

32

Unique features

  • Workforce Management

  • Alerts / Escalation

  • Call Transfer

  • Telemarketing Management

Common ROUTEE comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

One of the best SMS providers

Reviewed a year ago

I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

Pros

The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator

Cons

On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Eshop Owner Routee Review

Reviewed 3 years ago

4 years of Routee usage. Few or none problems at all. Easy to use.

Pros

The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.

Cons

In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

I was a local supplier in Venezuela for them.

Reviewed 3 years ago

Very good experience, I would definitely be your local supplier in Venezuela.

Pros

It is easy to use, communication is 100% online. Your support is excellent.

Cons

The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The most user friendly platform

Reviewed 3 years ago

It has been a great time using the platform.

Pros

The platform is very well made and easy to use. The features are limitless and offer the end user a very good experience even for the non technical persons it is very simple.

Cons

Have not found any up to now, the creators are upgrading it very often adding better and better features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Can't recommend

Reviewed 2 years ago

I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

Pros

Easy to use. Software backend looks good.

Cons

The attitude of customer service is really bad. They don't want to help at all.

Vendor response

We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Routee Review

Reviewed 3 years ago

A short experience but so far so good

Pros

SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions

Cons

There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Cheap but does not work

Reviewed 8 months ago

Not free trial available A real nightmare to activate an account The SMS i tried after purchasing never arrived to destination Support tickets not responded

Pros

Pricing looks great but it would be good if it worked

Cons

It does not work for sending SMS They do not respond support tickets