Most popular features of all Communications apps
16 reviewers had the following to say about ROUTEE's features:
positive. Definitely i recommend it
Pros
it support all providers of Greece and Bulgaria low prices premade messages for customers full history and delivery report
Cons
a bit complicated. Obviously the programmers don't have in mind the user but the functionality
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.
Pros
It is as close as you can get to integrating directly with the operator
Cons
On one occasion they promised a Direct route but in fact it was not.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Few or none problems at all. Easy to use.
Pros
The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.
Cons
In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
A short experience but so far so good
Pros
SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions
Cons
There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
It's a great tool with just a few points that could get better.
Pros
It has all kind of features, probably more than one uses, and it's operational for either small or big businessess
Cons
Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
Very good experience, I would definitely be your local supplier in Venezuela.
Pros
It is easy to use, communication is 100% online.
Cons
The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective
Excellent but for medium workload.
They refused to provide/give me access to export my mailing lists or receipts.
Pros
Easy to use. Software backend looks good.
Cons
The attitude of customer service is really bad. They don't want to help at all.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded.
At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities.
We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.
Pros
Routee is integrated in our system and sms are sent automatically
Cons
If you need to look for a specific sms sent is dificult to find it.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Using it to remind customers of past due payments. Works well.
Pros
The ease of use, the quality of services, the customer support and of course the low pricing.
Cons
Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Routee really helped my business grow and gave me control.
It has been a great time using the platform.
Pros
The platform is very well made and easy to use.
Cons
Have not found any up to now, the creators are upgrading it very often adding better and better features.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
