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ROUTEE Features
Features Summary
Functionality
3.8
/5
22
Total features
112
7 categories
ROUTEE features
Common features of Authentication software
Screenshots
Contenders comparison
Functionality
3.8
/5
22
Price starts from
10.60
Per month
Total Features
112
Unique features
Self Service Portal
Customization
Mobile Optimized Emails
Multi-Channel Management
Functionality
4.5
/5
610
Price starts from
19.95
/user
Per month
Total Features
97
Features in Common
24
Unique features
Queue Management
Virtual Extensions
Calendar Management
Caller Profiles
Common ROUTEE comparisons
Reviewers who mentioned features said:
Tony S.
Telecommunications, self-employed
Used daily for 1-2 years
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I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.
The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator
On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.
Anonymous Reviewer
Verified reviewer
Wholesale, 11-50 employees
Used daily for 2+ years
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4 years of Routee usage. Few or none problems at all. Easy to use.
The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.
In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.
Hernan C.
Telecommunications, 1-10 employees
Used daily for 6-12 months
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Very good experience, I would definitely be your local supplier in Venezuela.
It is easy to use, communication is 100% online. Your support is excellent.
The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.
Mario K.
Restaurants, 1-10 employees
Used daily for 1-2 years
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It has been a great time using the platform.
The platform is very well made and easy to use. The features are limitless and offer the end user a very good experience even for the non technical persons it is very simple.
Have not found any up to now, the creators are upgrading it very often adding better and better features.
Toni O.
Financial Services, 1-10 employees
Used daily for less than 6 months
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I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.
Easy to use. Software backend looks good.
The attitude of customer service is really bad. They don't want to help at all.
We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are...
Joseph K.
Information Technology and Services, 1-10 employees
Used weekly for 6-12 months
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A short experience but so far so good
SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions
There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS
José V.
E-Learning, 1-10 employees
Used daily for less than 6 months
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Not free trial available A real nightmare to activate an account The SMS i tried after purchasing never arrived to destination Support tickets not responded
Pricing looks great but it would be good if it worked
It does not work for sending SMS They do not respond support tickets
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