ROUTEE Features

ROUTEE

Unified communications & transactional emails

4.3/5 (20 reviews)

ROUTEE Feature Summary

  • CRM Integration
  • Campaign Analysis
  • Chat / Messaging
  • Instant Messaging

Competitor Feature Comparison

A/B Testing
API
Activity Dashboard
Ad hoc Analysis
Ad hoc Reporting
Analytics
Anti Spam
Automated Scheduling
Behavior Tracking
CRM Integration
Call Monitoring
Caller ID
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat
Contact Database
Custom Charts
Custom Fields
Custom Forms
Customer Database
Customer History
Customer Profiling
Customer Segmentation
Customizable Reporting
Data Filtering
Data Import/Export
Database Integration
Drag & Drop Interface
ERP Integration
Email Distribution
Email Marketing Management
Email Templates
Email Tracking
Engagement Analytics
Event Tracking
Event Triggered Actions
Forms Management
Geolocation
IVR / Voice Recognition
Instant Messaging
Interactive Content
Lead Scoring
Mailing List Management
Mobile Integration
Multi-Campaign
Multi-Channel Communication
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Newsletter Management
Push Notifications
Real Time Analytics
Real Time Reporting
Reporting & Statistics
Rules-Based Workflow
SMS Integration
SMS Marketing Managment
Subscription Management
Template Management
Text to Speech
Third Party Integration
Two-Factor Authentication
Unsubscribe Database
Web Forms
eCommerce Integration
Visit WebsiteCompare App
A/B Testing
API
Activity Dashboard
Ad hoc Analysis
Ad hoc Reporting
Analytics
Anti Spam
Automated Scheduling
Behavior Tracking
CRM Integration
Call Monitoring
Caller ID
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat
Contact Database
Custom Charts
Custom Fields
Custom Forms
Customer Database
Customer History
Customer Profiling
Customer Segmentation
Customizable Reporting
Data Filtering
Data Import/Export
Database Integration
Drag & Drop Interface
ERP Integration
Email Distribution
Email Marketing Management
Email Templates
Email Tracking
Engagement Analytics
Event Tracking
Event Triggered Actions
Forms Management
Geolocation
IVR / Voice Recognition
Instant Messaging
Interactive Content
Lead Scoring
Mailing List Management
Mobile Integration
Multi-Campaign
Multi-Channel Communication
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Newsletter Management
Push Notifications
Real Time Analytics
Real Time Reporting
Reporting & Statistics
Rules-Based Workflow
SMS Integration
SMS Marketing Managment
Subscription Management
Template Management
Text to Speech
Third Party Integration
Two-Factor Authentication
Unsubscribe Database
Web Forms
eCommerce Integration
Visit WebsiteCompare App
A/B Testing
API
Activity Dashboard
Ad hoc Analysis
Ad hoc Reporting
Analytics
Anti Spam
Automated Scheduling
Behavior Tracking
CRM Integration
Call Monitoring
Caller ID
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat
Contact Database
Custom Charts
Custom Fields
Custom Forms
Customer Database
Customer History
Customer Profiling
Customer Segmentation
Customizable Reporting
Data Filtering
Data Import/Export
Database Integration
Drag & Drop Interface
ERP Integration
Email Distribution
Email Marketing Management
Email Templates
Email Tracking
Engagement Analytics
Event Tracking
Event Triggered Actions
Forms Management
Geolocation
IVR / Voice Recognition
Instant Messaging
Interactive Content
Lead Scoring
Mailing List Management
Mobile Integration
Multi-Campaign
Multi-Channel Communication
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Newsletter Management
Push Notifications
Real Time Analytics
Real Time Reporting
Reporting & Statistics
Rules-Based Workflow
SMS Integration
SMS Marketing Managment
Subscription Management
Template Management
Text to Speech
Third Party Integration
Two-Factor Authentication
Unsubscribe Database
Web Forms
eCommerce Integration
Visit WebsiteCompare App

ROUTEE Feature Reviews

16 reviewers had the following to say about ROUTEE's features:

Athanasios Zachariadis

Routee sms gateway

2019-07-08

positive. Definitely i recommend it

Pros

it support all providers of Greece and Bulgaria low prices premade messages for customers full history and delivery report

Cons

a bit complicated. Obviously the programmers don't have in mind the user but the functionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tony Sammut

One of the best SMS providers

2021-01-15

I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

Pros

It is as close as you can get to integrating directly with the operator

Cons

On one occasion they promised a Direct route but in fact it was not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Computer & Network Security company, 1-10 employees)

Easy to use

2019-02-13

Pros

Makes my job easier and it is easy to use.

Cons

I would like to have more reports for my clients

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Wholesale company, 11-50 employees)

Eshop Owner Routee Review

2019-02-12

Few or none problems at all. Easy to use.

Pros

The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.

Cons

In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph Komba

Routee Review

2019-02-01

A short experience but so far so good

Pros

SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions

Cons

There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
MINAS CHRYSANTHAKOPOULOS

Great tool

2019-06-24

It's a great tool with just a few points that could get better.

Pros

It has all kind of features, probably more than one uses, and it's operational for either small or big businessess

Cons

Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Hernan Crespo

I was a local supplier in Venezuela for them.

2019-06-24

Very good experience, I would definitely be your local supplier in Venezuela.

Pros

It is easy to use, communication is 100% online.

Cons

The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Christos Baris

SMS Feature

2019-07-09

ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

Pros

Good Detailed Documentation and Examples

Cons

Examples did not Include VB.NET and some errors in JSON strings

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 1-10 employees)

Easy to use

2019-02-08

Excellent but for medium workload.

Pros

Extremely easy interface and business process workflow.

Cons

Lack of some important functionalities and features.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Toni Oksa

Can't recommend

2020-04-20

They refused to provide/give me access to export my mailing lists or receipts.

Pros

Easy to use. Software backend looks good.

Cons

The attitude of customer service is really bad. They don't want to help at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from AMD Telecom


We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded.

At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities.

We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.

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Ana Isabel López

Good Product

2019-02-13

Pros

Routee is integrated in our system and sms are sent automatically

Cons

If you need to look for a specific sms sent is dificult to find it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Publishing company, 11-50 employees)

SMS tool

2019-02-05

Using it to remind customers of past due payments. Works well.

Pros

Preview feature helps you see and correct mistakes.

Cons

Group creation is a bit tricky to make, but you eventually get the hung of it.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, myself only employees)

Simple but not simpler

2019-06-24

Pros

The ease of use, the quality of services, the customer support and of course the low pricing.

Cons

Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 1-10 employees)

Great service & great value

2019-02-12

Routee really helped my business grow and gave me control.

Pros

Easy of use and a great pack of features

Cons

I could not find anything worth mentioning

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dragana Jovanovic

BEST RECOMMENDATIONS

2019-12-15

Pros

It is so easy to use.

Cons

I can't find any suggestion that I can say is not good for this platform

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mario Kostov

The most user friendly platform

2019-02-01

It has been a great time using the platform.

Pros

The platform is very well made and easy to use.

Cons

Have not found any up to now, the creators are upgrading it very often adding better and better features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more