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Digital Samba vs Zoom Comparison

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Overview

Digital Samba (formerly known as Samba Live) helps businesses schedule, launch and manage webinars/video conferences to streamline...

Category Leaders

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

20

5

4

3

2

1

17

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

9.4K

3.7K

504

56

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Not enoughreviews yet

Pros

What I enjoy most about Zoom is its ease of use, ability to record meetings, and its affordable price point.
The cost benefit is very good and ease of connection, I can share the screen during meetings, and excellent for my work.
The fact that it is easy to learn, as well as the quit and helpful response from customer service. I am glad it was recommended to me and I will continue to help others by doing the same.

Cons

Not enoughreviews yet

Cons

I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.
There has been a few times where Zoom doesn't work well with my internet and I'll randomly be dropped from calls with no warning.
  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features203
  • @mentions
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Applicant Tracking
  • Application Management
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Audio Capture
  • Audio File Management
  • Audio/Video Recording
  • Auto Framing
  • Automatic Transcription
  • Availability Indicator
  • Backup and Recovery
  • Blended Learning
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Change Management
  • Chat/Messaging
  • Class Scheduling
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Management
  • Content Import/Export
  • Content Library
  • Content Management
  • Content Sharing
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Custom Greetings/Messages
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Encryption
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Forms Management
  • Group Messaging
  • HD Audio/Video
  • Host Controls
  • IVR/Voice Recognition
  • Image Library
  • Interaction Tracking
  • Interactive Content
  • Interactive Whiteboard
  • International Calling
  • Interview Management
  • Interview Practice Session
  • LMS Integration (LTI)
  • Lead Capture
  • Lead Generation
  • Learner Portal
  • Learning Management
  • Live Chat
  • Live Video Interview
  • Lock Meetings
  • Media Library
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Multi hosts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Panel Interviews
  • Performance Metrics
  • Polls/Voting
  • Pre-recorded Messages
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Presenter View
  • Prioritization
  • Private Chat
  • Productivity Tools
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Projections
  • Q&A Management
  • Question Library
  • Raise Hand
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real Time Updates
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Check-in/Check-out
  • Self-Learning
  • Session Recording
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Speech-to-Text Analysis
  • Split/Multi-Screen
  • Student Management
  • Student Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Task Scheduling
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Time Zone Tracking
  • Training Administration
  • Training Companies
  • Training Management
  • Transcripts
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Management
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Virtual Classroom
  • Virtual Lobby
  • Visitor Registration
  • Website Management
  • Whiteboard
  • YouTube Uploading
  • Total features82
  • @mentions
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Applicant Tracking
  • Application Management
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Audio Capture
  • Audio File Management
  • Audio/Video Recording
  • Auto Framing
  • Automatic Transcription
  • Availability Indicator
  • Backup and Recovery
  • Blended Learning
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Change Management
  • Chat/Messaging
  • Class Scheduling
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Management
  • Content Import/Export
  • Content Library
  • Content Management
  • Content Sharing
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Custom Greetings/Messages
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Encryption
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Forms Management
  • Group Messaging
  • HD Audio/Video
  • Host Controls
  • IVR/Voice Recognition
  • Image Library
  • Interaction Tracking
  • Interactive Content
  • Interactive Whiteboard
  • International Calling
  • Interview Management
  • Interview Practice Session
  • LMS Integration (LTI)
  • Lead Capture
  • Lead Generation
  • Learner Portal
  • Learning Management
  • Live Chat
  • Live Video Interview
  • Lock Meetings
  • Media Library
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Multi hosts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Panel Interviews
  • Performance Metrics
  • Polls/Voting
  • Pre-recorded Messages
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Presenter View
  • Prioritization
  • Private Chat
  • Productivity Tools
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Projections
  • Q&A Management
  • Question Library
  • Raise Hand
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real Time Updates
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Reminders
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Self Check-in/Check-out
  • Self-Learning
  • Session Recording
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Speech-to-Text Analysis
  • Split/Multi-Screen
  • Student Management
  • Student Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Task Scheduling
  • Template Management
  • Tests/Assessments
  • Third Party Integrations
  • Time Zone Tracking
  • Training Administration
  • Training Companies
  • Training Management
  • Transcripts
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Management
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Virtual Classroom
  • Virtual Lobby
  • Visitor Registration
  • Website Management
  • Whiteboard
  • YouTube Uploading

Integrations

  • Total integrations2
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations375
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

RP
AvatarImg

Rachel P.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Teacher approved!

Reviewed 2 years ago

Collaboration, synchronous learning, digital competency.

Pros

Teaching middle school students, I appreciate the ease of use of Zoom. There was a slight learning curve at the begining, but all of my students are able to independently utilize Zoom. I love the screen sharing option as I often share a presentation or information. The breakout rooms have also been amazing! It allows my students to still do group work or projects together.

Cons

I would appreciate if as a teacher I could get a transcript of what is written in the chat. I know I can turn that function off, but it would be interesting to see.

NC
AvatarImg

Nathaniel C.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Zoom Meetings easy to use

Reviewed 2 years ago

Great for multiple person digital meetings.

Pros

Simple & smooth use. Able to customize view & control audio/video for participants.

Cons

Some features were less user intuitive and had to search some how to utilize them.

RI
AvatarImg

Roy I.

Financial Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Great Screen Sharing and meeting software

Reviewed 4 years ago

This is great for sales people if you want to demonstrate your produce or sales pitch. I find the clients feel it is much more personal way to interact on a long distance relationship.

Pros

I love being able to both share my screen and talk over the internet without tying up my office phone lines.

Cons

sometimes the software gets a little "digital" and the audio gets weird in that it echos and is choppy.

MD
AvatarImg

Matija D.

Higher Education, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoom logo

Zoom

Simple online meeting experience

Reviewed a year ago

One of first option to use when online meeting started to become more common. It is easy to use with simple invitation link and reliable connection.

Pros

Simple to use software for team with different digital knowledge.

Cons

Screen share sometimes is not smooth but decent for regular use.

AvatarImg
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Mahade Hasan O.

Information Technology and Services, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Currently, Zoom is ideal for virtual classes and meetings

Reviewed a year ago

as a digital marketer,I use it regularly for my classes

Pros

Let's start meetings directly with Gmail. The video is HD, the audio quality is excellent. Together 49 people are seen on the screen. All meeting participants can share their skins together. It's a great virtual meeting place where hands can be raised to express opinions. Waiting room, strong security system helps to continue uninterrupted virtual meetings. Cloud recording can be done to save meetings. There is also a free version of Zoom meetingsI where we can add up to 100 people.

Cons

everything is great. Its video quality is very good but it is not full skin, it is better if you have full skin. The 40-minutes time limit for the free version is inconvenient, but that's obviously purposeful.

BG
AvatarImg

Bianca G.

Consumer Services, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoom logo

Zoom

Zoom

Reviewed 4 years ago

Excellent app to have if you are constantly having digital meetings.

Pros

And easy way to get everybody on the conference calls at the same time as well as sharing screens so everyone can see what you’re doing

Cons

Only downfall to this is that sometimes you can max out the amount of people that can come on the zoom calls

AR
AvatarImg

Verified reviewer

E-Learning, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Zoom saves us during quarantine!

Reviewed 3 years ago

Overall, Zoom Meetings is a fantastic software for hosting digital meetings.

Pros

Zoom is really a fantastic digital meeting solution. I like the way you start a meeting - you just send a link and others can join. Really quick and frictionless!

Cons

I think they can improve the renaming option, where you need to open your profile in the browser to rename.

aA
AvatarImg

aly A.

Higher Education, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoom logo

Zoom

it is very easy to use and it also make the meeting become more easily ,,, Really amazing quality

Reviewed 2 years ago

meeting become more easily and anywhere we can join and make meeting

Pros

Zoom was the easiest part of our digital transformation,,, quality was amazing

Cons

With this software, we can do meeting with other groups easily and in any places

SR
AvatarImg

Shawn R.

Education Management, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Zoom Filling in Big Time

Reviewed 3 years ago

Zoom has been really great and has simplified the digital meeting process considerably.

Pros

Zoom has made online meetings (which is now the norm) super easy. You can quickly send out invites, share your screen, and a variety of other options. I now use it for team meetings, work meetings, classes, and even some religious meetings. The pandemic changed a lot of things, but Zoom really stepped up to give everyone the functionality they need.

Cons

The process of joining a meeting can be a little confusing at times. Sometimes you need a meeting ID and password and other times the link works by itself. This is likely a setup issue on my end, but other than that, everything seems to work great.

AS
AvatarImg

Avani S.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Best video conference platform

Reviewed 3 years ago

In a nutshell,you can connect with ur work colleagues and clients via zoom meetings anywhere around the world and work effortlessly.

Pros

I have been using zoom meetings since last 1.5years to 2years as the pandemic situation didn’t allow us to work together in person due to risk factors at work. We as a team of practice have been working together on this platform by sharing screens and sharing all the data daily. Video quality is just amazing. Its very much user friendly too.

Cons

Zoom has helped tremendously since way long,I can not complain much about this software as its a boon in this era of social distancing and digital collaborating.

CW
AvatarImg

Connor W.

Restaurants, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Zoom Meetings

Reviewed 3 years ago

Team went completely digital after COVID and some team members moved away. Made communication easier.

Pros

Ease of use. Makes it easier to explain features to people with less tech experience. Clean UI makes it enjoyable to use.

Cons

Limited call scheduling features. Wasn't able to schedule meeting for alternating weeks. Sometimes makes it confusing when looking at meeting on a calendar.

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Cassandra M.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Intuitive for Small and Large Businesses

Reviewed 3 years ago

In today's digital age, we truly could not run our business without the help of Zoom.

Pros

Zoom is easy to set up, supports large audiences, and integrates with Google Calendar and Gmail to ensure you never miss an important meeting. Its ease of use has significantly reduced roadblocks in getting non-tech-savvy clients onto video calls.

Cons

While Zoom is fully scalable for large businesses, prices increase drastically as a subscription-based service. It's also worth mentioning that Zoom uses 720p video quality for speakers rather than 1080p, which some may dislike.

AvatarImg
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Tushar (Mohammed) B.

Education Management, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoom logo

Zoom

One of the best out there for teaching

Reviewed 5 years ago

It's still my leading choice for live sessions during a digital course and for recording screen casts.

Pros

- ease of use - brilliant meeting room function - reliable and robust compared with other programs - perfect for simple screen casting

Cons

- record button not so easy to locate - text chat box not the most attractive - I am charged VAT as an EU user even though I don't pay it as a business. This puts the cost unreasonably higher

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True H.

Entertainment, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Meet me in the Zoom room!

Reviewed 2 years ago
Pros

User friendly and offers a number of ways to join a meeting! Whether on mobile video, your computer or via dial in, Zoom is my top choice for digital meetings. I love the ease of signing into a room. On the phone, the features are easy to find as well, whether it's "raising your hand" to ask a question or private messaging someone or swiping to see who is in the meeting, Zoom has truly surpassed the mark in the digital meeting space.

Cons

I have NEVER had an issue with Zoom. I may have had an issue with my wifi connection, but never with Zoom. My opinion, i's champion on the digital meeting world.

JA
AvatarImg

James A.

E-Learning, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoom logo

Zoom

Zoom Meetings for an organized digital business!

Reviewed a year ago

Zoom Meetings is still our "go-to" solution for all of our digital meetings even after the pandemic!

Pros

I like most about Zoom Meetings is that it is one of the most convenient and newbie friendly tool for our online meetings specially during the pandemic.

Cons

I like least about Zoom Meetings, is when attendees sign up or attend a webinar on mobile phones, they still need to download the app, which is a friction. We get less signups because of that.

MR
AvatarImg

Miryelis R.

Veterinary, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoom logo

Zoom

Interaccion face to face online

Reviewed a year ago

ha sido una buena herramienta digital, para encontrarse con otras personas en todo el mundo, ha sido un alcance maravilloso.

Pros

facil acceso, pantalla compartida, acceso de muchas personas para foros, conferencias, clases digitales.

Cons

asistencia para utilizar las funcionalidades el softwere

Showing original review in Spanish. See translation

JH
AvatarImg

Joe H.

Religious Institutions, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Zoom for large groups.

Reviewed 2 years ago

Overall experience is positive.

Pros

A large group can be effectively managed. Raising digital hand for commenting, having full control over muting and un-muting if desired.

Cons

There are challenges when having to mute and un-mute individuals in a large group. The video thumbnails and locations in the participant list are always jumping around. It would be a large administrative improvement if there was a way to zero in on just the participants that raise their hand and be ready to mute and un-mute easily as well as lower hands manually.

JG
AvatarImg

Jennifer G.

Education Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoom logo

Zoom

Distance Meetings & Learning made possible!

Reviewed 4 years ago

Students have really appreciated the ability to connect with teachers in a “live” lesson while distance learning. We have been able to maintain some sense of connection & community. I can work with my team, see their faces, while collaborating on projects in Google Drive. I also love that I can record sessions to post & share with students or coworkers who miss a meeting/class!

Pros

It is fairly intuitive and easy to use. It makes it possible for me to teach & attend meetings during this Covid-19 time of virtual school/work. I like the virtual background capability, multiple users can share screens, and you can customize the appearance of screen sharing with gallery view, and can zoom in on screen shares.

Cons

It can be challenging for some of my students who are not digital natives. Those not comfortable w technology can struggle to connect to audio from phones as well as use the chat from phones.

AR
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Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoom

Zoom - A new normal

Reviewed 3 years ago

It's a good & user-friendly app and recommended by millions of people. A must-have app for all digital learners and teachers.

Pros

There are so many video conference software widely available and Zoom is completely a different user experience, well developed & maintained video conferencing tool among them. The video quality and stability are key features of zoom. It provides all basic features for online learning and it is user-friendly for both host and participants. Screen sharing is more useful buil-in feature.

Cons

It's hard to find cons on the Zoom app. They need to add some security layers for privacy. Need some more additional free hosting hours for attracting new users and it will use for small scale teacher/lecturers. Need an option for pre-select video quality fpto overcome internet bandwidth restrictions.

AR
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Verified reviewer

E-Learning, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zoom

Good, solid option

Reviewed 3 years ago

A solid plug-and-play experience. A few tech issues, bot overall a good, reliable platform that's worthy of being today's default video call service.

Pros

It's the de facto platform, works well 99% of the time, and syncs well with digital calendars and scheduling software. (Mine works well with Calendly).

Cons

The links sometimes duplicate, sending users into different rooms. It also has some hiccups when it comes to having multiple Zoom-associated emails - switching accounts isn't as smooth as it should be.

DC
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DANIEL C.

Education Management, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom

Zoom for digital meetings

Reviewed 3 years ago

It is one of the best software for digital meetings managing to establish itself as a fundamental program in these times of pandemic.

Pros

It presents an interactive and easy way to enter how to create digital meetings. It provides tools that facilitate interaction such as screen sharing sections, the option to write on the screen and the option to record and then reproduce everything that has been said in the meeting.

Cons

Most of the problems presented are derived from the connection, in my case I have had problems connecting through the use of a 4G network

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Ruairi M.

Design, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom

My Go-To Software for Online Meetings

Reviewed 5 years ago

An excellent video tool, replaces the need for Google Hangouts, Skype, etc. An essential part of my digital toolbox for my freelancing career.

Pros

Online calls are a very important part of my business - I have web design clients in countries other than the one I live in, so every new client will end up on a video call with me at some stage. Zoom handles every need I have for video call software. It can have multiple users on one call and has many 'sharing' options including letting me share my screen which is very handy. The feature where you have multiple users with their cameras on, and it only shows you the video feed of the person currently speaking, is great. People can join calls from their phones, even if they don't have the app by calling a phone number - very handy! Works on many devices. I use the free version and so far have not had the need to upgrade which is brilliant. Hats off to Zoom!

Cons

No complaints - I haven't had any issues with it yet or had a demand for a feature it doesn't have.

SA
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Sonja A.

Computer Software, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoom

An absolute must in the arsenal of an SME entrepreneur

Reviewed 4 years ago

I live in a country whose economy is fueled by the SME market. With the rapid digital adoption seen in the last few years a product like Zoom is a perfect fit. The free version helps the digital savvy entrepreneur use a high quality, reliable video conferencing service without having to fork out any money upfront.

Pros

I have used the free version when I was a freelance consultant and this product greatly cut down the need for constant onsite meetings with clients.

Cons

Yes the free version has a timeout after 40 minutes but even if you opt for one of the pay plans its still highly affordable.

vT
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vai T.

Education Management, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoom

zoom meeting review

Reviewed 4 years ago

overall zoom was very covinient in this pandemic situation for home based learning.

Pros

It was very helpful that there was white board sharing option for digital learning and made it easier for my peer students to annotate the whiteboard

Cons

It only allows one person to share their screens at a time.

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Sharon S.

Writing and Editing, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoom

Perfect for my business and personal use

Reviewed 4 years ago

This software allows me to connect with remote clients and provide that personal touch that some people still want in this digital age. Nicely done!

Pros

This is really user-friendly and intuitive to use which is nice for a "non-technical" person like me!

Cons

I did not really have anything that I did not like about the software, it did what I needed it to do.