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SendGrid vs ALTKRAFT Comparison

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Overview

Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email...

Altcraft Platform is an omnichannel CDP distributed as a private cloud or on-premise software. It supports email marketing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$14.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
100/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

259

137

28

17

32

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It has been a solid service. There have been a few times I've had to get in touch with customer service for some help, and they were responsive and helpful.
The best part is the statistics you receive following an email campaign, you can view what % of users opened the email - superb for marketing.
They offer huge lengths of functionality to ensure mail stability, reliability and deliverability. Issues with deliverability are easily identified and resolved with their own tools.

Pros

Not enoughreviews yet

Cons

The contact calculation is confusing. Difficult to delete contacts, Extremely bad customer service experience.
This has been for invoices and payslips which are highly sensitive information to be missing or duplicated. It's made us look like fools repeatedly and our clients are furious.
We haven't had a response to urgent requests for over 4 days and our clients are furious.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features74
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Assessment Management
  • Audience Targeting
  • Auto-Responders
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Catch-all Server Detection
  • Chat/Messaging
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Activity Tracking
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Categories
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Data Recovery
  • Data Synchronization
  • Database Support
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Forms Management
  • Geolocation
  • Image Library
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Qualification
  • List Management
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multivariate Testing
  • Planning Tools
  • Purchasing & Receiving
  • Push Notifications
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Rich Text Editor
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • SSL Security
  • Scenario Planning
  • Search/Filter
  • Segmentation
  • Signature Management
  • Single Email Verification
  • Spam Analysis
  • Spam Blocker
  • Subscription Management
  • Summary Reports
  • Syntax Check
  • Team Management
  • Template Management
  • Two-Factor Authentication
  • Unsubscribe Database
  • Usage Tracking/Analytics
  • Visitor Tracking
  • WYSIWYG Editor
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Workflow Management
  • Total features67
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Assessment Management
  • Audience Targeting
  • Auto-Responders
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Catch-all Server Detection
  • Chat/Messaging
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Activity Tracking
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Categories
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Data Recovery
  • Data Synchronization
  • Database Support
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Forms Management
  • Geolocation
  • Image Library
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Qualification
  • List Management
  • Location Tracking
  • Mailing List Management
  • Marketing Automation
  • Marketing Calendar
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multivariate Testing
  • Planning Tools
  • Purchasing & Receiving
  • Push Notifications
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Rich Text Editor
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • SSL Security
  • Scenario Planning
  • Search/Filter
  • Segmentation
  • Signature Management
  • Single Email Verification
  • Spam Analysis
  • Spam Blocker
  • Subscription Management
  • Summary Reports
  • Syntax Check
  • Team Management
  • Template Management
  • Two-Factor Authentication
  • Unsubscribe Database
  • Usage Tracking/Analytics
  • Visitor Tracking
  • WYSIWYG Editor
  • Website Visitor Tracking
  • Whitelisting/Blacklisting
  • Workflow Management

Integrations

  • Total integrations183
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SendGrid vs. ALTKRAFT

See how SendGrid and ALTKRAFT stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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