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SendGrid vs Docsify Comparison

Overview

Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email...

Docsify is an email tracking and email productivity tool for Gmail

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$14.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

253

135

28

17

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.6

(55)

5

4

3

2

1

37

16

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Next we really overhaul our transactional. Reliability is the number 1 benefit - once we get the response from the API we consider it as good as sent.
It has been a solid service. There have been a few times I've had to get in touch with customer service for some help, and they were responsive and helpful.
The best part is the statistics you receive following an email campaign, you can view what % of users opened the email - superb for marketing.

Pros

Overall experience is average. The excitement of using a great product like Docsify fades quickly when faced with the seemingly never-ending issues with their software.
This allows me to know who to follow up with and in which way. I also love the saved templates as they save me a ton of time and help me to send quality replies in a matter of seconds.
Integrate really good with gmail (not annyoing extension like mailtrack.io). Really good notification.

Cons

This has been for invoices and payslips which are highly sensitive information to be missing or duplicated. It's made us look like fools repeatedly and our clients are furious.
This is what they do when they decide you have violated their rules. They will not tell you what you did.
We haven't had a response to urgent requests for over 4 days and our clients are furious.

Cons

Often already beeing sent emails stay in the drafts-folder. It's no bigger problem because you can delete them in this case right away, but it seems to be a little bug.
None too specific to mention about but the frequent notifications are a bit annoying.
Actually, there is nothing that I dont like about this software. The training tutorials could be easier to navigate and there could be a few more video tutorials but overall no big problem.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features43
  • A/B Testing
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Assessment Management
  • Automated Scheduling
  • Automatic Notifications
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Communication Management
  • Contact Management
  • Content Management
  • Custom Fields
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Delivery Tracking
  • Document Templates
  • Drag & Drop Interface
  • Email Distribution
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Follow-up Scheduling
  • Geolocation
  • Mailing List Management
  • Monitoring
  • Permission Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • Spam Analysis
  • Subscription Management
  • Template Management
  • Third Party Integration
  • Two-Factor Authentication
  • Unsubscribe Database
  • Usage Tracking
  • Total features14
  • A/B Testing
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Assessment Management
  • Automated Scheduling
  • Automatic Notifications
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Communication Management
  • Contact Management
  • Content Management
  • Custom Fields
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Delivery Tracking
  • Document Templates
  • Drag & Drop Interface
  • Email Distribution
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Follow-up Scheduling
  • Geolocation
  • Mailing List Management
  • Monitoring
  • Permission Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • Spam Analysis
  • Subscription Management
  • Template Management
  • Third Party Integration
  • Two-Factor Authentication
  • Unsubscribe Database
  • Usage Tracking

Integrations

  • Total integrations181
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SendGrid vs. Docsify

See how SendGrid and Docsify stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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