SendGrid vs Email It Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Anonymous
(Computer Software company, 11-50 employees)

SendGrid is the best email delivery service

2018-09-05

SendGrid helps lot when I have to send mails in bulk. And also when sending email from website it is very easy and reliable.

Pros

Mails are very easy to customize. There are many sendgrid templates available. So email campaigns can be generated easily. Email can be designed using drag and drop buttons, menus etc..Also sendgrid API is easy to use and example codes and tutorials makes it easy to send emails to users from website. And also emails to a list of users can be send just by few seconds. And the delivery details can be viewed from your sendgrid panel.

Cons

But once you start sending emails it become easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Lucas Martinez Oliver

Easy emailing program, to send all your automatic emails and makes it easy to check your reputation

2018-04-20

Pros

I like the statistics, and that I can check if emails have reached their destination and if they've been opened. It also automatically checks if an email recipient is marking your mail as spam or blocks fake email addresses.

Cons

I don't like that you can't check which email it was that was sent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Rui Couto

Verified Reviewer

Great Performance , great API

2018-04-13

Pros

I mostly use the API, and I develop on top of that to my platform can send emails It easy to implement is quick, and we don't get many errors, Very happy, it helps make my work look good.

Cons

I don't have any complaints, but of course, maybe a cheaper price for the ones that only use the API to send emails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Ashish Agrawal

best transnational email service

2018-03-30

We send transnational and marketing email using Sengrid. It is easy to integrate and We are very satisfied with the performance.

Pros

Provides matrices and report of sent emails. It is easy to integrate in majority of programming languages.

Cons

Although Heroku provides a free starter plan with 12000 email per month the next available plan starts at around per month and provides only 40,000 emails

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Ajay Shewale

The best transactional Email service provider, Email management..

2018-06-13

We have implemented Sendgrid API into our product to send Welcome Emails. So it helps us a lot.

Pros

- Provide best transactional Email service - High-grade deliverability, scalability, and reliability when it comes to email management - Very easy to use - Drag and drop feature enhance the efficiency - Campaign email management is easy - I love the template mail feature because it helps in my product a lot

Cons

I am a programmer and wanted to implement Sendgrid API in my startup company to send Welcome messages. I used Python, but the official documentation of Sendgrid in Python is very poor. There are lots of issues on Sendgrid Github repository. Apart from this Prices for Sendgrid Services are bit high as compared to other competitors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Anonymous
(Religious Institutions company, 11-50 employees)

Easy Email Relay Service

2018-11-28

Pros

I have it linked up with a database program and use it as a relay service for sending emails. It has been a solid service.

Cons

Being on the lowest tier, we end up sharing an IP with who knows who else, so our messages are sometimes flagged as spam and bounce because of their IP source. The price jump to the next level which would give us a dedicated IP is hard to justify - several times the price for what I'm guessing would be going from a 99.5% success rate to what would probably be about 99.9%.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Good for transactional emails, poor for marketing emails

2018-10-28

Good for transactional emails, poor for marketing emails.

Pros

Sendgrid has a webAPI which hooks it up to your other software so you can send transactional emails e.g. invoice chase ups, issuing trial licenses etc. It's easy to use in that regard but...

Cons

You can tell that its origins are in transactional emails - it's good at these, but it's not great at marketing emails. Yes, it sends them.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Kim Denker

SendGrid is a good basic email marketing tool

2019-02-22

Overall, SendGrid gets the job done for smaller-scale, basic email marketing. It doesn't have a ton of bells and whistles, but sometimes you don't need all of that anyway.

Pros

It's an easy, basic email marketing platform that allows you to build emails within the system, and also utilize external HTML for templates/designs.

Cons

The reporting could use a complete overhaul, and the inability to add multiple suppression lists was a hurdle for us.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Patrizia Iacovelli

It's great but needs small corrections

2018-11-09

Sendgrid is an efficient tool for email marketing. It allows sending emails with a high rate of delivery and very low bounce one thanks to its reliability. It is really convenient!

Pros

There are different templates ready to use to create your marketing campaigns. If you don’t find a template that fits your needs you can laying out yours using the design editor or the code one. With regards to the design editor, you can set up an appealing template only by dragging and dropping the modules available on the tollbar placed on the left side of the page. The code editor allows writing the custom html code of your layout. Sendgrid offers an A/B test function to test the effectiveness of different texts, images, objects, and so on. Checking the insights you could easily choose the most performing email you created. After composing an email you can send different email tests (with no limits) to multiple recipients. Schedule option available. You can switch from desktop to mobile view in just a click. You can update your contact lists and organize them by segmenting the users. On the homepage you can see your reputation calculated according to the percentage of bounced emails and spam reports you got in your campaigns. The reports and the insights collected by the tool are really useful, reach and detailed.

Cons

The design editor and the coed one are not synchronized. If you create your template on the design editor and then edit it in the code one you might lose many formatting options. Sometimes you can’t undo your actions.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Anonymous
Email Marketing Expert & Qualified Lead Generation. (Computer Software company, 11-50 employees)
Verified Reviewer

One of the best Transactional Email Provider.

2019-01-29

Pros

Sendgrid is having a real time and high inbox email delivery. It has improved our number of valid registration by real time email delivery of Validation email.

Cons

Pricing is high, and configuration with third part front-end platform is tough. Support team should be improve by there reply of our queries.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Hannah Hordyk

SendGrid let's me check any emails that run through our software quickly and easily!

2018-05-05

Pros

On SendGrid I can see any emails that have been processed, bounced, marked as spam, blocked, etc. which helps when customers calling in about email issues. It allows me to fix the issue quickly and in return help our customers faster.

Cons

I find SendGrid can be a little intimidating without any walk through or explanation on how to use it. I wish there was a "help" section where I can search for answers.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Mohammed Sijarrey

Verified Reviewer

The best in business

2018-05-10

Pros

I like how simple and easy to track the email activity. It gives me an outlook, and in-detail view.

Cons

Nothing I'm aware of, but maybe they don't have a phone app. Sometimes I need to know the stats of one email, but it's only possible by day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more
Melisa Figueros

I love SendGrid. We use it to ensure deliverability across our sites.

2017-07-20

great way to communicate to clients how their deliverability it.

Pros

Great customer service. We had an issue a while back about email deliverability - it ended up being a provider error but SendGrid took their time to work through the issue with me and give me some suggestions of next steps I could take even though the issue ended up not being on their end. Very impressed.

Cons

I wish there was a way SendGrid could "talk" to the email provider a little more in depth. We sometimes have emails that are delivered, but the email provider is actually holding on to them for some reason, usually because it thinks it's spam. But I want to know the full story.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
SendGrid Reviews
SendGrid
Email Delivery. Simplified.
Read more