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SendGrid vs GuideSpark Communicate Cloud Comparison

Overview

Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email...

Whether it's revamping your talent strategies or undergoing a digital transformation, communication is core to any organizational...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$14.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

256

136

28

17

32

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

It has been a solid service. There have been a few times I've had to get in touch with customer service for some help, and they were responsive and helpful.
The best part is the statistics you receive following an email campaign, you can view what % of users opened the email - superb for marketing.
They offer huge lengths of functionality to ensure mail stability, reliability and deliverability. Issues with deliverability are easily identified and resolved with their own tools.

Pros

Not enoughreviews yet

Cons

The contact calculation is confusing. Difficult to delete contacts, Extremely bad customer service experience.
This has been for invoices and payslips which are highly sensitive information to be missing or duplicated. It's made us look like fools repeatedly and our clients are furious.
We haven't had a response to urgent requests for over 4 days and our clients are furious.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features74
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Assessment Management
  • Audience Targeting
  • Auto-Responders
  • Barcode Printing
  • Barcode Recognition
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Catch-all Server Detection
  • Chat/Messaging
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Activity Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Templates
  • Data Recovery
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Geolocation
  • HR Management
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Location Tracking
  • Mailing List Management
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Print Management
  • Progress Tracking
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Rich Text Editor
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Signature Management
  • Single Email Verification
  • Spam Analysis
  • Spam Blocker
  • Subscription Management
  • Surveys & Feedback
  • Syntax Check
  • Team Management
  • Template Management
  • Third Party Integrations
  • Timeline Management
  • Two-Factor Authentication
  • Unsubscribe Database
  • Usage Tracking/Analytics
  • WYSIWYG Editor
  • Whitelisting/Blacklisting
  • Total features22
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Assessment Management
  • Audience Targeting
  • Auto-Responders
  • Barcode Printing
  • Barcode Recognition
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Catch-all Server Detection
  • Chat/Messaging
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Activity Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Templates
  • Data Recovery
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Management
  • Geolocation
  • HR Management
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Location Tracking
  • Mailing List Management
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Print Management
  • Progress Tracking
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Rich Text Editor
  • Role-Based Permissions
  • Routing
  • SMS Messaging
  • Search/Filter
  • Sentiment Analysis
  • Signature Management
  • Single Email Verification
  • Spam Analysis
  • Spam Blocker
  • Subscription Management
  • Surveys & Feedback
  • Syntax Check
  • Team Management
  • Template Management
  • Third Party Integrations
  • Timeline Management
  • Two-Factor Authentication
  • Unsubscribe Database
  • Usage Tracking/Analytics
  • WYSIWYG Editor
  • Whitelisting/Blacklisting

Integrations

  • Total integrations185
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SendGrid vs. GuideSpark Communicate Cloud

See how SendGrid and GuideSpark Communicate Cloud stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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