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SendGrid vs Mailjet Comparison
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Overview
Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email...
Send, track and deliver both marketing and transactional emails with Mailjet. Our cloud-based infrastructure is unique and...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
14.95
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
15
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
SK
Suman K.
AW
Andrew W.
AR
Anonymous Reviewer
Pros
JB
James B.
AR
Anonymous Reviewer
atul s.
Cons
DK
Daniel K.
TB
Tony B.
CW
Charles W.
Cons
JH
Jack H.
AI
Arsen I.
IH
Ismael H.
Key features
- Total features66
- AB Testing
- API
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audience Targeting
- Auto-Responders
- CAN SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Catch-all Server Detection
- Chat/Messaging
- Click Tracking
- Contact Database
- Contact Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Data Recovery
- Delivery Tracking
- Disposable Email Detection
- Domain Check
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Geolocation
- Image Library
- Landing Pages/Web Forms
- Lead Capture
- List Management
- Location Tracking
- Mailing List Management
- Message Personalization
- Mobile Optimized Emails
- Monitoring
- Multi-Campaign
- Queue Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Routing
- SMS Messaging
- Search/Filter
- Signature Management
- Simple Mail Transfer Protocol (SMTP)
- Single Email Verification
- Social Media Integration
- Spam Analysis
- Spam Blocker
- Subscription Management
- Syntax Check
- Team Management
- Template Management
- Third Party Integrations
- Unsubscribe Database
- WYSIWYG Editor
- Whitelisting/Blacklisting
- Workflow Management
- Total features57
- AB Testing
- API
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audience Targeting
- Auto-Responders
- CAN SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Catch-all Server Detection
- Chat/Messaging
- Click Tracking
- Contact Database
- Contact Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Data Recovery
- Delivery Tracking
- Disposable Email Detection
- Domain Check
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Geolocation
- Image Library
- Landing Pages/Web Forms
- Lead Capture
- List Management
- Location Tracking
- Mailing List Management
- Message Personalization
- Mobile Optimized Emails
- Monitoring
- Multi-Campaign
- Queue Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Routing
- SMS Messaging
- Search/Filter
- Signature Management
- Simple Mail Transfer Protocol (SMTP)
- Single Email Verification
- Social Media Integration
- Spam Analysis
- Spam Blocker
- Subscription Management
- Syntax Check
- Team Management
- Template Management
- Third Party Integrations
- Unsubscribe Database
- WYSIWYG Editor
- Whitelisting/Blacklisting
- Workflow Management
Integrations
User reviews that mention these apps
Timothy O.
Internet, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
Email deliverability and UI for creating templates is user-friendly. Also, the cost structure is friendly for startups and small businesses.
The setup wasn't very straightforward, especially to competitors such as SendGrid.
Andrew T.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
Very positive, compared to sendgrid your support is very understanding and don’t seem to send out one fits all reply’s.
Before mailjet we struggled with our email distribution ourselves so looked for solutions like sendgrid but just couldn’t integrate all our systems flawlessly. When we discovered mailjet it was like a dream come true we had 1 issue with 1 system out of 14 but the mailjet support team were able to help iron it out.
It would be good to see the contents of emails sent via mailjet through the stats board.
Steve P.
Wholesale, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
At the basic - paying - account level responses only by email. It was soon clearr they did not want my business. Vastly inferior to other services such as SendGrid
When it worked it worked. The ability to certify and permit specific senders on my account.
Sending suspended arbitrarily based on suspected spam. When email was verified by us as not spam we were told that Mailjet is not for inter-company/"personal" correspondence. We were looking for an SMTP service that could handle ALL our email and flag suspicious use (E.G. a sudden increase in email volume from a particular account indicating that the sender had been hacked and compromised). They are only interested in "transactional" and campaign email
Anonymous Reviewer
Verified reviewer
Online Media, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.
The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.
MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data. They also blacklist your softbouncing emails in the background and limit the characters in subject lines.
Hi - thanks for your feedback. Please feel free to send us an email to contact@mailjet.com and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.
Mats L.
Verified reviewer
Computer Software, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
As mentioned before, it handles email send-outs magnificently in combination with drip-campaigns. We had an issue in the time before we used MailJet when someone mis-used our SaaS by hijacking our invitation flow to send spam. MailJet would have prevented this, as they monitor any undeliverable emails and automatically blocks send-outs. Also, the MailJet free tier is veery generous.
I've used both SendGrid and MailChimp in the past, but I have to say MailJet nails both email drip campaigns and SaaS email send-outs (like Sign-up, Forgot password) magnificently. This allows us to run our SaaS application using MailJet, and automatically handle drip campaigns for Patch updates and Newsletter without using CSVs to move subscription lists between systems. One-stop shop for email.
The previous campaign flow was a little counter-intuitive in terms of UX, but this has now been fixed since a couple of months.
David H.
Verified reviewer
Internet, 11-50 employees
Review source
Share this review:
I've used a dozen email-related services from mailchimp to mandrill to sendgrid, mailgun, sendwithus, persistiq, google apps, etc. Always found their support teams helpful and knowledgeable. Not with these guys. Irrelevant copy paste answers, repetitive questions, no understanding of safe email policies, arbitrary decision. Go ahead and try their service to experience this first hand ;-)
The idea of their tool is good. Merging transactional & marketing and letting you save newsletters
Really horrible customer service. Their team doesn't even understand the basics. App much clunkier on the inside than their website looks.
Jen L.
Verified reviewer
Sporting Goods, 1-10 employees
Used weekly for 1-2 years
Review source
Share this review:
Overall, it changed my life for the better. I have a newsletter that I send out to almost 5,000 weekly. Mailjet has earned me new business, makes it EASY to create my newsletter. I haven't mastered segmentation yet, but, out of all the other platforms. Mailjet took me to a higher level with better "reach". I would recommend this to anyone that truly wants to increase their marketing exposure.
For me, mailjet came in right on time. I had tried Mailchimp, Sendgrid and a few others. I like that you can do more in a quick period of time. The "template maker" is relatively easy to use, to those that are familiar with making on line newsletters. If this is our first time to this rodeo, it will have a slight learning curve, but nothing that will take you out the game. I like that you can add MANY MORE subscribers for a lot less money than the other places
I HATE the "Subscription Boxes", they are NOT user friendly, and you can only do HTML. Someone needs to do these over. They are kinda sucky. Just the entire "subscriber addition" platform needs a do over
Paul S.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Mailjet
We've had multiple problems with Mailjet cutting us off or going down but like the ability to search
Ability to search by email address to see the list of emails sent. What's great is that it shows the email subject and status so you can show what was sent, when and when it was delivered. The hooks are ok
Very manual process to get someone unblocked and can be slow. If they are blocked, you still get charged for the email. The email doesn't get queued, so it's lost... We've also had a problem with our server config so that it sent thousands of email requests to an email address that didn't exist (the mx record didn't even exist!!). We didn't receive an alert of this and got charged hundreds of pounds. We note that with SendGrid we can just click a button to unblock someone. Saves so much time and makes our clients happy. We're considering swapping to be honest; but they don't show the email subject
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