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SendGrid vs Mailbutler Comparison

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Overview

Category Leaders

Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email...

Mailbutler is the leading email productivity extension that makes your inbox smarter. Over 100,000 members use its email-enhancing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

60

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8.95

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

725

5

4

3

2

1

393

211

52

24

45

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.8

88

5

4

3

2

1

70

16

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It has a really good transactional API and the dynamic template is nice and easy to use. Ruby gem for SendGrid is good as well.
What I love the most about, Sendgrid emails is that they are not spammed when they reach their target's mail box and are always marked as important.
The built in tracking is quite nice and they make it very easy to configure. Knowing not only opens/clicks but unique values was great.

Pros

I like the scheduling feature the most, it helps me reach customers when it's best for them but write the actual email when it's best for me.
Program is simple and adds a lot of useful features. The ability to schedule or snooze emails has been great and should be a standard feature at this point.
The tracking features are quite helpful and notes are another helpful feature. It's been consistent and hasn't crashed and I get all the updates I can stand, LOL.

Cons

I tried for 2 weeks to get in touch with them (trouble tickets, emails, and phone calls) and never got a reply to anything. This is a TERRIBLE company to do business with.
Service is terrible lodged a customer service request replied quickly with useless information then didn't hear from them for 4 days.
When complaining to Sendgrid I spoke with several people who were empathic to my frustrations about the program no longer working as it should.

Cons

I also want to use more features other than track but find them hard to manage being alone in my organization.
A version for Thunderbird. Apple mail lack some features.
I tried to sign up for the lifetime version but was told it was no longer offered.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features78
  • A/B Testing
  • API
  • Alerts/Notifications
  • Audience Targeting
  • Autoresponders
  • CAN-SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Catch-all Server Detection
  • Chat/Messaging
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Data Recovery
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Filtering
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • File Storage
  • Forms Creation & Design
  • Geolocation
  • Image Library
  • Inbox Management
  • Landing Pages/Web Forms
  • List Management
  • Location Tracking
  • Mailing List Management
  • Message Personalization
  • Mobile Optimization
  • Monitoring
  • Multiple User Accounts
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • SMS Messaging
  • Search/Filter
  • Signature Management
  • Simple Mail Transfer Protocol (SMTP)
  • Single Email Verification
  • Spam Analysis
  • Spam Blocker
  • Subscription Management
  • Syntax Check
  • Team Management
  • Template Management
  • Threat Protection
  • Threat Response
  • Unsubscribe Database
  • WYSIWYG Editor
  • Whitelisting/Blacklisting
  • Total features8
  • A/B Testing
  • API
  • Alerts/Notifications
  • Audience Targeting
  • Autoresponders
  • CAN-SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Catch-all Server Detection
  • Chat/Messaging
  • Click Tracking
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Data Recovery
  • Delivery Tracking
  • Disposable Email Detection
  • Domain Check
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Filtering
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • File Storage
  • Forms Creation & Design
  • Geolocation
  • Image Library
  • Inbox Management
  • Landing Pages/Web Forms
  • List Management
  • Location Tracking
  • Mailing List Management
  • Message Personalization
  • Mobile Optimization
  • Monitoring
  • Multiple User Accounts
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • SMS Messaging
  • Search/Filter
  • Signature Management
  • Simple Mail Transfer Protocol (SMTP)
  • Single Email Verification
  • Spam Analysis
  • Spam Blocker
  • Subscription Management
  • Syntax Check
  • Team Management
  • Template Management
  • Threat Protection
  • Threat Response
  • Unsubscribe Database
  • WYSIWYG Editor
  • Whitelisting/Blacklisting

Integrations

  • Total integrations245
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations14
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM